[Resolved]  Airtel — recharge benefit not given

Address:Pune, Maharashtra

i did a recharge of 67 rs on my mobile no. [protected] but i didnt got total benefits of 3000 sms,i got 900 only....it is mentioned on airtel site that we will get 3000 sms on 67rs...but i didnt got,i want my msgs back or my money back as paytm cash....help Order # 65927189
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Oct 15, 2016
Complaint marked as Resolved 
Verified Support
Jan 26, 2013
Airtel Customer Care's response
Namaste,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at www.airtel.in/airtelpresence

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Complaint comments 

Comments

The same happened to me on my idea recharge . i have recharged it through ideacellular site only. After recharging with 67 rs i got only 900 sms instead of 100 per day for 1 month.
Dear harishmeesala,

We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC314366 in the subject.

Regards,
Idea Cellular

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