[Resolved]  Airtel — Recharged mobile but no balance was credited

Address:Bangalore, Karnataka

I have recharged my mobile with rs 200 through online. Amount was debited but mobile was not recharged. So can you refund the money. The details of the transaction are attached . Mobile no is:[protected].
Bank is Axis bank.
Amount was 200.




Name :- SADIA ASGAR
Joint Holder :- -
6036 DUBAINAGAR NEW PENSION MOHALLA
CHIKAMAGALUR
.-577101
KARNATAKA
Currency :- INR
Statement of Account No - [protected] for the period (From :[protected] To :[protected]

Tran Date CHQNO Particulars DR CR SOL
[protected] - ICONN/56191855/061012/BHARTITELEVENTURESLTD 200.00 009


Unless the constituent notifies the bank immediately of any discrepancy found by him/her in this statement of Account, it will be taken that he/she has found the account correct.
The closing balance as shown/displayed includes not only the credit balance and / or overdraft limit, but also funds which are under clearing.
It excludes the amount marked as lien, if any. Hence the closing balance displayed may not be the effective available balance. For any further clarifications, please contact the Branch.
We would like to reiterate that, as a policy, Axis Bank does not ask you to part with/disclose/revalidate of your iConnect passord,login id and debit card number through emails OR phone call
Further, we would like to reiterate that Axis Bank shall not be liable for any losses arising from you sharing/disclosing of your login id, password and debit card number to anyone. Please co-operate by forwarding all such suspicious/spam emails, if received by you, to customer.[protected]@axisbank.com

REGISTERED OFFICE - AXIS BANK LTD,TRISHUL,Opp. Samartheswar Temple, Near Law Garden, Ellisbridge, Ahmedabad . 380006.
This is a system generated output and requires no signature.

Legend :
ICONN Transaction trough Internet Banking
VMT-ICON Visa Money Transfer through Internet Banking
AUTOSWEEP Transfer to linked fixed deposit
REV SWEEP Interest on Linked fixed Deposit
SWEEP TRF Transfer from Linked Fixed Deposit / Account
VMT Visa Money Transfer through ATM
CWDR Cash Withdrawal through ATM
PUR POS purchase
TIP/ SCG Surcharge on usage of debit card at pumps/railway ticket purchase or hotel tips
RATE.DIFF Difference in rates on usage of card internationally
CLG Cheque Clearing Transaction
EDC Credit transaction through EDC Machine
SETU Seamless electronic fund transfer through AXIS Bank
Int.pd Interest paid to customer
Int.Coll Interest collected from the customer
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste(sadia A),

This is to inform you that your concern listed on 10 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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