Airtel — MNP-Mobile No. Portability Issue Not Resolved | |||
Hi I want to switch to MTNL because of its Attractive Plans and Free MNP service but AIRTEL IS NOT ALLOWING ME TO DO SO. I have tried to send SMS on 1900 (Message Details: PORT [protected]) and I have also tried to send SMS on 1900 (Message Details: PORT [protected]) to know my 8 digit UPC (Unique Port Code) code but the message is not reaching to it's destination. I have tried the same procedure for 8-10 times but of no use.I always got the message that''MESSAGE NOT SEND'' I HAVE COMPLAINED THE SAME TO MINI STORE OF AIRTEL SECTOR 7 AND CUSTOMER CARE . As per the Newspaper name mentioned above we need to zero our balance as the same will be lapse after swiching to other subscriber.NOW THE PROBLEM IS THAT I AM NOT ABLE TO GET UPC CODE due to zero balance. K KINDLY REFER TO THE NEWSPAPER MENTIONED ABOVE AND DEAL ACCORDINGLY . I AM COMPLETELY FED UP WITH AIRTEL SERVICES AND WANT TO SURRENDER BOTH OF MY AIRTEL NUMBERS BUT YOU PEOPLE ARE NOT ALLOWING YOUR CUSTOMERS TO SWICH TO OTTHERS AS PER M.N.P. As per the Newspaper ''Navbharat Times ''dated 21/1/2011 i tried switching procedure but Airtel is not allowing me to do so. Kindly Expidite. Regards Vineet Bhatia [protected] [protected] Was this information helpful? | |||
4 Comments | |||
Comments
Same is case with MTNL Trump need to port out of it, Poor service in terms of network and customer care
Reply
Dont Send email to [protected]@airtel.in.
They wont solve your problem either...its waste of time.
I have the same problem, the customer care agent puts your all on Permanent hold when you ask about MNP.
I have called 198 & told about this problem 6 to 8 times i received the airtel customer care request nos:
1. CUNRM[protected]
2. CUNRM[protected]
But no body is ready to respond to this problem..
On the other hand i tried same SMS from Reliance GSM & instantly Received UPC Code.
Airtel guys by doing this you are spoiling you name & getting worst than Reliance...WAKE UP...!!!
Dont undersatnd Why is AIRTEL getting so insecure about this customers?...
Regards
Aatish
They wont solve your problem either...its waste of time.
I have the same problem, the customer care agent puts your all on Permanent hold when you ask about MNP.
I have called 198 & told about this problem 6 to 8 times i received the airtel customer care request nos:
1. CUNRM[protected]
2. CUNRM[protected]
But no body is ready to respond to this problem..
On the other hand i tried same SMS from Reliance GSM & instantly Received UPC Code.
Airtel guys by doing this you are spoiling you name & getting worst than Reliance...WAKE UP...!!!
Dont undersatnd Why is AIRTEL getting so insecure about this customers?...
Regards
Aatish
Hi,
I'm switching from Airtel to Idea. I have received 8 digit unique code and completed all formalities of submitting form on 24th of January 2011. Now its almost 11 days but porting to Idea is not done.
Does anybody know how much day it takes to switch network?
My existing airtel number is [protected].
Thanks
Ganesh D
I'm switching from Airtel to Idea. I have received 8 digit unique code and completed all formalities of submitting form on 24th of January 2011. Now its almost 11 days but porting to Idea is not done.
Does anybody know how much day it takes to switch network?
My existing airtel number is [protected].
Thanks
Ganesh D
It will take not more than 7 days according to TRAI regulations. TRAI can take disciplinary action against the service provider if the procedure takes more than 7 days
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