[Resolved]  Airtel — SERVICE STOP OF MY MOBILE NO

Address:

Chennai, Tamil Nadu

G.KARTHICK
[protected]

--- On Fri, 8/2/13, G.KARTHICK <[protected]@yahoo.com> wrote:

From: G.KARTHICK <[protected]@yahoo.com>
Subject: Fw: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: [protected]@bharti.in
Date: Friday, 8 February, 2013, 2:59 PM

Sir, Can you pls check on this..

G.KARTHICK
[protected]

--- On Fri, 8/2/13, G.KARTHICK <[protected]@yahoo.com> wrote:

From: G.KARTHICK <[protected]@yahoo.com>
Subject: Fw: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: nodalofficer.[protected]@in.airtel.com
Cc: appellate.[protected]@in.airtel.com
Date: Friday, 8 February, 2013, 2:43 PM

at least can you reply...

G.KARTHICK
[protected]

--- On Fri, 8/2/13, G.KARTHICK <[protected]@yahoo.com> wrote:

From: G.KARTHICK <[protected]@yahoo.com>
Subject: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: nodalofficer.[protected]@in.airtel.com
Cc: appellate.[protected]@in.airtel.com, [protected]@in.airtel.com, [protected]@in.airtel.com
Date: Friday, 8 February, 2013, 2:34 PM

will you reply or not..

G.KARTHICK
[protected]

--- On Wed, 6/2/13, G.KARTHICK <[protected]@yahoo.com> wrote:

From: G.KARTHICK <[protected]@yahoo.com>
Subject: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: nodalofficer.[protected]@in.airtel.com
Cc: appellate.[protected]@in.airtel.com, [protected]@in.airtel.com
Date: Wednesday, 6 February, 2013, 10:33 AM

there is a limit for everything will i get reply or not..

G.KARTHICK


--- On Mon, 4/2/13, G.KARTHICK <[protected]@yahoo.com> wrote:

From: G.KARTHICK <[protected]@yahoo.com>
Subject: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: nodalofficer.[protected]@in.airtel.com
Cc: appellate.[protected]@in.airtel.com, [protected]@in.airtel.com
Date: Monday, 4 February, 2013, 3:15 PM

Will I get a reply or not..

G.KARTHICK
[protected]

--- On Mon, 4/2/13, G.KARTHICK <[protected]@yahoo.com> wrote:

From: G.KARTHICK <[protected]@yahoo.com>
Subject: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: nodalofficer.[protected]@in.airtel.com
Cc: appellate.[protected]@in.airtel.com, [protected]@in.airtel.com
Date: Monday, 4 February, 2013, 11:16 AM

If my mobile number is not activated by today,i have all proof of submitting documents and acknowledgement for the same, tomorrow will go to consumer court and file a case against you and will have to pay the lost i occurred in past one month due to my no was not in use and mental torcher calling your customer, nodal office and all, apart i have spent lot of time travelling to airtel showroom and without any answer. .

G.KARTHICK
[protected]

--- On Wed, 30/1/13, nodalofficer.[protected]@in.airtel.com <nodalofficer.[protected]@in.airtel.com> wrote:

From: nodalofficer.[protected]@in.airtel.com <nodalofficer.[protected]@in.airtel.com>
Subject: Re: REG MY NO [protected] [|BAL|Qrc128011318013513582474|]
To: [protected]@yahoo.com
Date: Wednesday, 30 January, 2013, 6:37 PM

Namaste Mr. Karthick,

You wrote in on 28/01/2013, concern regarding deactivation of services after submitting the documents for your airtel mobile number [protected].

We regret the inconvenience caused to you in this regard.

We wish to inform you that the above mentioned airtel mobile number has been permanently disconnected with effect from 26/12/2012 due to non receipt of SEF (Subscriber Enrollment form).

Further, with regards to delay in reactivation of the same number, we have escalated the issue to respective department. Our team will contact you within 72 Hrs with an update on the same. We request your kind co-operation until such time.

We would like to thank you for taking out the time to voice your concern. At airtel, we believe that our customer's feedback is a valuable input, which helps us to improve our services and ensure that we strive towards achieving customer satisfaction.

airtel regrets the inconvenience you are experiencing. We assure you the matter will be resolved at the earliest. Your suggestions/feedback are always welcome.

Please feel free to speak to our call center executive on 121 regarding any query/request and on 198(toll free) for any complaint. You can also email at [protected]@in.airtel.com.

If it is still unresolved, do get in touch with our Nodal Team with your earlier request or complaint number. You may send an email at nodalofficer.[protected]@in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM; Monday to Friday.

If you do not receive a satisfactory response from the Nodal Team, you may send an email to the Appellate Authority at appellate.[protected]@in.airtel.com or call at [protected] from 9:30 AM to 6:30 PM Monday to Friday. The Appellate would resolve your concern within 30 working days.

Assuring you the best of our services.


Yours Sincerely,
MAHESHA T
Nodal office
bharti airtel limited

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[protected]Original Message[protected]
From: [protected]@yahoo.com
To: nodalofficer.[protected]@in.airtel.com
Cc: nodalofficer.[protected]@in.airtel.com
Sent: 28/01/2013 06:23:41 PM
Subject: Reg My no [protected]

Hi,

My no [protected], i have been using this no past 8 years in reliance and
Ported to Airtel in the month of October for me and my wife ([protected]) in
Tejas Telecom airtel showroom in Nungambakam.

Have given my id proof ,pan card and photo two copied for me and my wife no,
but in the month of November i got message saying to submit my id proof once
again, while the same proof was given for both the number, only for my no they
said to re submit, so have submitted the same in 20th of November in personal
to that showroom, but my service got disconnected in the month December for the
same reason being after paying one month rental usage.

So again after shouting at that show room why they have not submitted ,they
informed that it was misplaced some where and once again 1 gave the proof and
every, but till date no response from any of them.

Can u Please let me know what is happening, if not please release my no so that
i will change to any other network..

Pls take action on mahesh & suresh in nungambakkam tejas telecom.

G.KARTHICK
[protected]