[Resolved] Airtel — MNP Delay | |||
I have registered for MNP PORTABLITY ON 24/06/2011. i have submitted an application and my correct id proof to tata docomo. But my request has been rejected from airtel for unkwon reasons. when i am calling to airtel customer care (on 05/07/2011) they asked me to wait for 2 days and my problems will be cleared.But they dont.Again i called on 08/07/2011 again they asked me to wait for 3 days. But still now they didnt solve my problem. Now calling to customer care form my number is not working. i dont know what to do. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
As of now my number is not working, many important calls being missed. There is huge loss in term of business to me. My complaint should have been taken on priority but still on 6th July none of Airtel Official have contacted me. Being in such a position, makes me to think if decision to switch to Airtel was at all appropriate as service quality seems worse here.
Dear Mr. Ranga my second contact number mention in my complaint.
Did not solve my problem till today.
Himanshu Sangtani
[protected]
Did not solve my problem till today.
Himanshu Sangtani
[protected]
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With the ref of my mobile No. [protected], I switch my operator from Idea to Airtel on 29 Jun 2011 (I submit MNP request on Airtel Prepaid Office ), Airtel executive collect the documents & port number and gave me new Airtel sim card.
But i see 5th July 2011 morning my Idea Sim card registration failed. i have changed Sim Card New Airtel Sim Card it also shows the same msg sim card registration failed. and till today my Airtel sim is not activated it shows sim card registration failed. My Idea sim is also blocked it also shows the same msg sim card registration failed.
I called Airtel customer care said my number is not showing in record.
If I am not wrong as per TRAI ruling { (NOTIFICATION below) Para8 }
TELECOMMUNICATION MOBILE NUMBER PORTABILITY REGULATIONS, 2009 (8 of 2009)
NOTIFICATION: No.116+4/2009+MN(Vol.II)
New Delhi
23rd September,2009
Duration of No service period: 2hrs
But In my case its many hours .my mobile services are barred. and i have to wait for 2more days. If this is your service now i afraid what happen once my number start. I think i have to switch to another operator on 91th day. Why should i wait what is my fault. I think my fault is choosing Airtel.
Example:- Dhobhi ka kutta - Na Ghar ka - Na Ghaat Ka
Warm regards
Himanshu Sangtani
+91-[protected]