[Resolved]  Airtel — unfair deduction of account balance

Airtel — Wrong & unfair deduction of balance

Hi. My name is krunal sagar & my prepaid no. Is [protected]. I hav a complant regarding the deduction of my balance which was deducted on approx 27/02/09, it was reduced by approx Rs. 95/- and around 14 days back it was reduced by another Rs.80/- approx 4 this i had complained on helpline & was being told that the amount wud be credited back but nothing has been done nor i hav been given any info for the reduction in balance so request u 2 pls look into the matter & recredit the deducted balance as it has wrongly deducted & also when we call on helpline systems r always down & officers also disconnects call after sometime. Waiting 4 a favourable response

AirTel — Unfair deduction from balance

Dear Sir/Madam,

This is with reference to the complain numbers [protected] and
[protected] at the customer care center.

Every week 20 rupees are deducted from my balance and I get a sms
saying that 20 rupees have been deducted for subscription to airtel
text based services. This has been going on for few weeks now and I
used to ignore it earlier thinking it as a system error spam. However
today I took serious notice of it and did an internet search about it
and found that this has been the case with many other people using
airtel prepaid service.

Thereafter I talked to the customer care executive and she said that
this was happening because I had activated Airtel Live from my mobile.
I even asked her the whole procedure and made it clear that I HAD
NEVER ACTIVATED AIRTEL LIVE from my mobile/sim. She assured me that it
would be deactivated from now but said she coudn't refund the amount
deducted from balance and INSISTED IT WAS MY FAULT.

I would like to bring to your attention the fact that I never
activated the service and that it was never even activated by anyone
from my sim as it is always with me. The problem is most likely on the
side of system AIRTEL. So many people having the same complain points
out to this fact. Further, the plain denial by the customer care
executive of the service not activated by me amounts to denial of any
responsibility to address customer grievance.

Therefore it is my sincere request to you to kindly deactivate all
such services, refund the money deducted from my balance and please
make sure that such things don't happen in future where in all blame
is put on the customer for no fault of his.

Sincerely yours,
Swastik

Hi,

I have Airtel number [protected]. Connection belongs to Jharkhand and I am roaming in West Bengal. I downloaded some application in my phone (Nokia E63). On that application page at the top and bottom some advertisement use to come. By mistake I clicked the ad (which was sudden) and without any further confirmation within a second I got information that 99 Rs. got deducted for downloading from Hungama. Few days before same thing happened with my Son in Law and customer care told they cant help for this. I want my amount back as i am not going to use this service anymore.

AirTel — Unfair Deductions

Hi
My 50 rupees deducted my airtel on [protected] on 30th.


Please help me with it and do provide nodal officer detail for NCR

very critical.

AirTel — Unfair deduction

sir ,
myself ritesh dubey i have been obsessed with the unfair deduction by 'airtel' company so i started dnd after than also there has been unfair deduction and they have poor customer services , they didnot give any proper respond instead of that they have a habit of keeping our call on hold and than debarred it. sir my number is [protected].Really sick with this money suckers. sir please do take some necessary action .