[Resolved]  Andhra Bank — deduction of 6000/- without inserting debit card

Full Name : M Krishna Rao



Address : 577, Sector-2, Type-II, Sadiq Nagar, New Delhi-110049

PIN Code : 110049



Phone Number : [protected]



Email Address : krishnarao.[protected]@gmail.com



If you are a customer of our Bank, furnish your accounts details like :

Account No. : [protected] Debit Card No-[protected]



Name of the Branch : J L Nehru Branch, CGO Complex, Lodhi Road, New Delhi-03



Complaint/Grievance Description : Sir, I have Andra Bank account No- [protected] at J L Nehrau Stadium, CGO Complex, Lodhi Road, New Delhi-03. Due to non availability of Andra Bank ATM nearby, my son had to withdraw Rs. 10,000/- on[protected] from ATM, State bank of Hyderabad, Tuni (ATM No- is S1AN[protected] through above ATM debit card of Andra Bank, J L Nehru Branch, CGO Complex, Lodhi Road, New Delhi-03. Before withdrawing 10,000, there was Rs. 16,375.50 balance in my account. After the withdrawl of Rs. 10,000, instead of showing balance as 6,375.50, the State Bank of Hyderabad ATM had shown only 375.50, thus it is showing Rs. 6000/- less.



Similar incident happened earlier also in the same ATM. My son could not collect Rs. 400/- in time as such the machine has withdrawn it back. After submitting the complaint, the said amount was realized.



My son , M Subodh, is studying in Engineering College, Tuni, Andra Pradesh.



I M Krishna Rao, father of M Subodh working in ITB Police, CGO Complex, Lodhi Road, New Delhi-03. My son telephoned me about the incident.



I immediately went to Andra Bank, J L Nehru Stadium, Lodhi Road, New Delhi-03 to watch the details of withdrawal. The computer is showing that Rs. 6000/- was withdrawn on 7-12-09 & Rs. 10,000/- was withdrawn on 7-12-09. But bank official had told me that 6000/- was withdrawn on 6-12-09 at 8.52.20sec. My son had taken ministatement from the ATM machine, it is showing that 6000/- was withdrawn on 7-12-09. It is not understood why these type of incidents are happening while drawing money from Andra Bank It is requested that the amount Rs. 6000/- which no body has withdrawn on 7-12-09 may please be remitted to Andra Bank account No- [protected]





M Manohar Rao ( Main ) M Krishna Rao (joint) Debit Card No-[protected]