[Resolved]  Apsrtc — money deducted from my account but ticket not booked.

Address:Andhra Pradesh

We tried to book a bus ticket through APSRTC from chennai to Hyderabad on 24th April 2010. We paid the money through ICICI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is OB269130. And bus service code is 5071.
Was this information helpful?
No (7)
Yes (44)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

APSRTC — Ticket not issued but money deducted from debit card

Dear Sir,

I would like to bring to your notice that I have booked e ticket for Hyderabad on Garuda from GUNTUR for 1st November 2009. I have selected seat number 21 and went for payment and made the payment. I got confirmation that payment accepted, but i could not get the ticket. Immediately I rushed to bus stand and checked for seat number 21 and found not occupied. I have checked the bank statement and an amount of Rs 321 deducted towards ticket. I have brought the issue to Guntur depot and they asked me to contact [protected]@apsrtc.gov.in

However I understood from this site that many people are victims like me and none of the people got refund. Hence could you please use your offices and instruct the APSRTC to refund the amounts.

Regards


PV Ravikrishna

Money deducted from my account but ticket was not booked.
We tried to book a bus ticket through APSRTC from Tirupathi to Chennai on 09th October 2010. We paid the money through ICICI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is OB456214. And bus service code is 5570.
I booked a ticket from hyderabad to vempally for January 13, 2018. Money was deducted my reference number is [protected] & eid payment id 88906759, I did not get any e ticket confirmation & I didn't get any SMS. Please send my ticket number
Dear sir,
Today I have tried to book a ticket BANGALORE to ONGOLE for service no.2636 for dt. 26/05/2018, the amount of rs.1086/- was deducted from my BOB credit card at 16-39 hrs to apsrtconlinein Mumbai. But unfortunately I could not get the ticket. Please arrange for refund of amount immediately.
Thanking you sir,
HANUMANTHA RAO TATA, ONGOLE.
User id : thrbvm
E mail : [protected]@gmail.com
I booked ticket yesterday from Hyderabad to Macherla whose merchant reference number is [protected] and EDS Payment id is[protected] and amount deducted is Rs 548. Amount deducted but no seat got reserved. Please refund the amount and do the needful. Thank you

I had booked one ticket from Bangalore to Kadapa, Amount was debited from my account but ticket dint tooked, this message I got Dear Customer, ICICI Bank Account XX229 is debited with INR 437.00 on 18-Aug-21. Info: BIL*ONL*00018.I request u the refund

I have booked ticket from Hyderabad to Vijayawada bus no 3557. Amount has been debited but no ticket is issued. Want my refund. Please help
Hi Sir,
I am Rajesh from Chennai.
I tried to booked a ticket from chennai to tirumala (travel date : 24/03/2022) today(28/02/2022) in the bus number:5629. My account is debited with amount but tickets not booked. Also I haven't got any OBReference Number for checking.
I have attached the SMS details of transaction.

I have booked my ticket through APSRTC website. My amount got debited, but my Ticket Status got failure and I haven't received my amount back.

Hi Sir,
My name is jayanthsahith Dara few days back on 09th june 2022 i tried booking ticket from Hyderabad (Miyapur stop) to Jangareddygudem for service NO: 2782, initial payment was done using SBI debit card amount is deducted (562 rupees) but at lost got a error money would be refunded if not received a message. i waited for few days i didnt receive any message so rebooked the ticket using other bank then it succceded.
Now it is almost 2 weeks but my amount deducted from SBI has not been refunded can you please check and help to refund the amount.

Name : Jayanthsahith Dara
Service Number : 2782
SBI bank tranaction ID : OTHPG 603410
Sir,
My name yaswanth somireddy today i.e[protected] i have booked the ticket from the apsrtc app amount was debuted from my account and ticket has not booked so please repay my amount sir im very needy soo please look intoy issue and resolve it i hope you should do it fast sir because i need that amount iam a student please understa d my situation sir . Thanking uou sir

Sir,
my name Ragavan R I have booked the bus tickets from Krishnagiri (TN) to Tirupathi dated on 09/08/2022 from APSRTC app and money was deducted from my bank account but ticket was not booked.
I had attached proof of bank statement that apsrtc detected money from my bank account.
Kindly refund my money as soon as possible.
Bus service code is 9117/ KRGR - TML
Ob reference number is [protected]

My money has been deducted without generation of ticket, no refund yet ..please look into this issue

Hi, i have booked a ticket from Vijayawada to Tirupati in Indra A/c bus at 7th JAn 2023 @8:10 pm ist seat no 21 but amount had deducted from account but ticket had not booked and attached the screenshot for reference, request you to look into it and refund my money immediately.

Hi, I have booked a ticket from Hindupur to Tirupati dated on[protected], 9.00pm bus through APSRTC page amount has been deducted from my account but i didn't got any confirmation ticket.. Kindly resolve this as soon as possible.. Here are some screen shot of payment..

Hi I have booked a ticket on service no:52556 for 29 mar amount has been debited but ticket not booked, please return back my money

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Pradesh State Road Transport Corporation [APSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1362
    Pending
    0
    Resolved
    291
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    View all Andhra Pradesh State Road Transport Corporation [APSRTC] contact information