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Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Last updated Apr 23, 2024
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Andhra Pradesh State Road Transport Corporation [APSRTC]
Customer Service Contacts

Andhra Pradesh State Road Transport Corporation [APSRTC] Phone Numbers

Toll free
1800 200 4599
234
82
Phone
+91 40 3010 2828
86
49

Andhra Pradesh State Road Transport Corporation [APSRTC] Website

Andhra Pradesh State Road Transport Corporation [APSRTC] Head Office Address

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Andhra Pradesh State Road Transport Corporation [APSRTC] reviews & complaints page 64

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R
ram_salla
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CAT card facility is not available in e-reservation

Address:Andhra Pradesh

Hi,
I am using online reservation facility fo APSRTC ticket reservation through
www.apsrtc.in
here it is not giving an option called CAT card facility, so I am not able to avail CAT card discount,
please suggest ho to use it or provide an option in the site, so that the customer can avail the banifit.

Thank you,
Ramakrishna....
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kishorekvdn
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online ticket booking error

Hi,

I tried to book a ticket on APSRTC website from Bangalore to Tirumala. The amount is been debited from my credit card but the ticket is not been booked. The message i got was "the seats are been released". Could you please help me in getting the refund

The reference number :OB270740
Service code number: 9181/BNG-TML(SSLUX)
Amount: Rs.536.00

Regards
Kishorebr...
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A
adsreedhar
from Ernakulam, Kerala
Mar 28, 2023
This thread was updated on Mar 28, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from my account but ticket not booked.

Address:Andhra Pradesh

We tried to book a bus ticket through APSRTC from chennai to Hyderabad on 24th April 2010. We paid the money through ICICI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is OB269130. And bus service code is 5071....
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M
mohammed shakir
from Lakshettipet, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about charging full fare to physically handicapped

Address:Andhra Pradesh

dear sir

last month i ahve travelled with one of my friend from karim nagar to sultanabad the aps rtc is offering a 50% discount to the PHC people my fried is a PHC we travelled in a super luxery the condutor told us to pay the full ticket becouse the bus dose not offer the half ticket to the phically handicaped people i dont event understand why is the apsrtc using double mesures for the people are they showing that disabled...
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K. Suresh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Remove my contact number in the online chart

Address:Hyderabad, Andhra Pradesh

To
The Manager,
APSRTC Reservation Counters incharge,
MGBS, Hyderabad,
Andhra Pradesh.

Sub: Remove my contact number in the online reservation chart ( Hitech city ) -Reg:-

Previously i used to run the APSRTC counter in Hi-tech city. I left the business in 2008 feb. and requested you to remove my contact number in online website. But till now it has not been removed. since two years...
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M
Manikumar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money back

Address:Bangalore, Karnataka

Hi

I booked the ticket from Bangalore to Hyderabad in apsrtc website through my credit card, After total transcation the ticket is not generated and shown as " Transcation cancelled", and money is debited from my account, can you do the needful for the the below details.

Date: 06/April/2010
Reference no: [protected]
APSRTC HYDERABA
Total amount in Rs.646.00

Thanksbr...
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K
Kiran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to book tickets because of server busy problem at APSRTC.IN

Address:Hyderabad, Andhra Pradesh

Hi,

Thia is Kiran staying at Begumpet in Hyderabad. I am a registered uder of APSRTC.IN which is used to book Bus tickets online in Andhrapradesh. When ever i am tring to log in it is giveing the same problem like "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ).". Some time even we log in and book tickets and then at travelling date if you need to take printout of that ticket...
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S
somita das
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against the driver of bus no.400T

Address:Visakhapatnam, Andhra Pradesh

dear sir,

Today i was travelling from New Gajuwaka to RTC Complex in bus no.400T which reached RTC Complex at 11.30 am....when i was getting down from the bus, the driver (tall, aged aroung 50-55 yrs, wearing spectacles) deliberately pressed the brakes, due to which the bus got a huge jerk and i was hurt in the knees and elbow.

I request you to kindly take action again the driver of the above mentioned APSRTC...
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Q
QAZW
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus pass

Address:Rangareddy, Andhra Pradesh

i feel insuleted during my buss pass renewal in secundrabad that officer insulted me infront of crowed . it is not my mistake . then he fined 50/-rupees on me i asked him to why you fined me he not given answer and said are you want to take or not...
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Rosy Samantaray
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Services to GSI, Bandlaguda suspended since 20th March

We are employees of Geological Survey of india, Bandlaguda. We ply regularly from dilshukhnagar, secunderabad and other far flung places in buses, 158G, 100G, 156G, 127G and 18G. The bus driver denied going to the GSI campus today, (22nd March 2010)and all the passengers were asked to get down at Bandlaguda and South end park as there has been instructions since Saturday(20th March 2010) not to go into the campus. The employees faced harrowing...
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skrai.21
from Bengaluru, Karnataka
Jun 1, 2022
This thread was updated on Jun 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost of Baggage

I was coming from Secunderabad to Balanagar by an APSRTC bus on 11 Mar at around 0900 to 0930hrs. The bus left with my luggage when I got down for a bottle of mineral water. My luggage consists of the following
1. Hand Bag containing Id card, PAN card, ATM card, Driving License and other important cards and document.
2. One cartoon
3. Polythene sack containing...
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K
Koti2reddy80
from Bengaluru, Karnataka
May 15, 2023
This thread was updated on May 15, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of online ticket reservation

I have made a E-ticket booking to Vijayawada on[protected] from Hyderabad, boarding point Ameerpet to 1:10 PM Super luxury bus. After making payment through ICICI internet banking gateway the E-ticket was not generated but my account was debited Rs.177/- and the ICICI Internet banking transaction ID:- IIN/APSRTC/[protected]/0

When I informed about the complaint through email they replied to wait for a month to get the refund...
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RAVI PRASAD
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Ticket Booking

I have booked a ticket thru APSRTC onlie with reference :OB229134, the amount was deducted from my bank. But i got a message: Seats are already booked, Contact APSRTC for refund money.

(Even after an 1hr same seats are in available state)

I don't understand the miracles of this APSRTC onlie booking.

Suggest whom i have to contact.

Regards,
Ravi...
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N
nittala venkata naga prasad
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unbearable time taken for ticketing

Iam NVN.Prasad resident @ Vijayawada (A.P) & Iam working as a Sales Executive in a Private Limited Company - in extensive touring work to complete my duties in-time thru any Mode like Bus, Train Daily.
My touring always starts from Vijayawada to cover Krishna , West Godavari Districts...So i will travel maximum NON-STOP services.
Especially Gudiwada, Eluru, Machilipatnam, Nuziveedu is my Regular covering Areas.
My...
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krishna mahesh karanam
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket not booked, money got cut

Hi,
I have tried to book ticket from bangalore to anantapur yesterday
through APSRTC online ticket reservation. Before that the ticket got booked, money was cut from my account. but no ticket got booked.
I got a message that ticket booking is aborted.
When will I get my money refunded.
OB reference number is OB222884
Thanks
Krishna mahesh...
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S
sriha
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bed bugs torture in APSRTC Buses

I have faced continous tortures in APSRTC night service buses(between 9:00PM to 10:30PM) from bangalore towards Nellore, Hyderabad, Kurnool destinations and vice versa..It was all the way horrible sleepless night journey towards these destinations service buses due to bed bugs(Nallulu) bites..Its very pathetic situation and very very poor maintainence of the bus services..why there is a poor services of APSRTC all the way..not only the destination...
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S Subramanyam
from Mancheral, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pension

I have retired from my services with APSRTC on 30th June 2008. I have my NSSN number- [protected]. I have been informed that i am not eligible for pension.

Pls. look into this.

Thank You....
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h.nagaraj
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

departure of bus before its time

sir ,my self with my family i came to hyd from adoni on[protected] by a super laxury bus which was to departure at 10.45pm at adoni,
but when we came to bus stand at 10.35pm we came to know that the has already left . any how we stopped the bus at the outskirts of the town.for that the driver and conductor started abusing us very valguerly(we were two adults and two ladies)


my ticket no is 10068360/XG99711br...
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M V Mallikarjun Rao
from Chandigarh, Chandigarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ticket cancellation not refunded

I've booked a ticket (no 9258573) from chennai to nellore and cancelled. Till now the amount is not credited to my a/c. Please revert back to me in tis regard. I am giving the ticket details below.


Hi !! arjun82000 .. Your e-ticket is shown below:


E-Ticket/Reservation Voucher
Ticket Number:
9258573
Stock No.:
EB 80094664
Date of Journey:
05/01/2010 br...
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V
vishnu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DRIVER DID NOT STOP AT PICKUP POINT

Hi,

I would like to make compliant against an irresponsible driver. I was supposed to travel between Pune to Hyderabad by APSRTC super luxury bus on[protected]. I booked ticket through APSRTC website and went to the pick up (PUNE HADAPSAR) point at 6-15pm as the bus scheduled at 7-15pm. I was waiting there for bus for around one and half hour and finally I found that bus was coming at around 7-40pm so it was late by 25 minutes....
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