Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

Dear sir,

I,mr.sk.j.basha, here by complained you about apsrtc hyderabad city service. Today i has purchased 40/- day pass to travel any whare in the city limits, at 5:30am at CBS in the bus root no 1P. When i travel to ECIL at 12.30 pm i was catched root no 3HN(AP28Z 1191) metro express and i showed my day pass to conductor and asked to him for 7/- combination ticket. But he refused to issue a combination ticket for day pass. And he said this will not permitted to take a combination ticket on day pass. Then , i called to DM OF KUSHAIGUDA from my mobile, he was also said same like conductor, i shocked , because i travelled between ECIL to CBS last two years and i was purchased combination ticket no.of times. In this matter 4months ago same situation was held with me with another conductor name was CHINNA YESUDASU, that time, i complained to the DM , he said sorry to me about this mistake and said he will take action againest that conductor, who was not issued a combination ticket(5/- at that time) to me.

In this connection i have to know what is the rules of issuing a combination ticket to passingers on day pass? was the DM doesnt know the rules? whether they were informed to passingers possitively? if yes, how they informed? by media? by news magazine?and which media and which magazine and which date?

If no, this will highly object, they will punished hardly which persons were almost ignored their responsibilities to serve the people from their respectoble posts, shame on such personalities to our society.

So, i requested you please do the needfull and justice to me. My mobile no is [protected]. And i will ready to forther formalities in court againest APSRTC hyderabad city service.


THANKING YOU


WITH REGARDS

SHAIK JANI BASHA

SIR I BOOKED TICKET IN APSRTC ONLINE FROM JBS TO SRISAILAM ON03/06/2010 FOR06/06/2010&TRANSACTION NO OB 305159.BUT AMOUNT DEDUCTED FROM MY ACCOUNT BUT TICKET NOT BOOKED.I CALLED APSRTC HELP LINE NUMBUERS NO RESPONCE.AMOUNT 500 .I REQUISTE THE APSRTC TO REFUND MY AMOUNT.G.N.PRASAD.[protected]

Iam regularly seeing at MGBS, Hyderabad that the parking area contractors are charging extra fees against parking fees dispalyed on the board. If I refuse to pay extra , they are telling me rudely to go and give complaint to the depot manager.

I am one of the Adverting staff in MGBS, Hyderabad. Dialy iam facing the problem. We dont have any special parking for the staff. I kindly request you to take this matter very seriously and take action againat them.

i want to lodge a complaint against apsrtc sudden rised bus fare from gajuwaka to narsipatnam non stop. 24/05/2010 the bus fare from gajuwaka to narsipatnam is Rs.46/- and cat card ticket is Rs. 40/- but alloff suddenly yesterday(25/05/2010) the ticket clerk said to me the fare from gajuwaka to narsipatnam is Rs. 56/- and cat card ticket is Rs. 51/-. They didn't inform the bus fare hiked details. Is it possible to hike ticket rates with out consult the govt? i don't know where to complaint against apsrtc?
thanking you,
yours faithfully,
sd/
UDA VENU GOPALA RAO
STATE BANK OF INDIA
Y.D.PETA,
PIN 531115

i travel daily from gachibowli to mehdipatnam via ordinary apsrtc buses. We all know that boarding a moving bus is dangerous, but what else can be done if the stupid driver is just not ready to stop the bus at the bus stop. Many people board the bus the signal just before the bus stand (opp. JnIDBI Staff college). however at the bus stand, the driver is not ready to put a break. he just slows down even while watching the ladies board the moving bus. We are forced to board the bus since the next bus comes after half ann hour. i am talking about Koti bus 216, vehicle no is AP78z 2795, dated 25th May 2010.
Hope my complaint is heard. and some action is taken

Sir, We request you to extend the 136 N Bus Service now provided upto Hemanagar to West Balaji Hills. We the commutters from West Balaji Hills are facing problems as there is no conveyance from Hemanagar to west Balaji hills the distance being 3 kms. Previously we had a service at 5.45 pm from nampally No. AP-10Z-6660 which is discontinued. This generally reaches mallapur industrial area at and around 6.15 pm the time when most of the offices/factories in the industrial area are closed. The workers from this area who are to go to west balaji hills are now bound hire a sharing auto for 8 to 10 rupees, a high amount for a small pocket of industrial workers. The Passenger traffic at this time is quite high. Though there is a service at 6.10 pm at nampally and 6.45pm at Mallapur Inds. area it is not of much use as the time being a constriant, none of the workers wait for such a long time resulting in monetary loss to workers with a meagre income and huge loss of fame and wealth to RTC the public transport system of AP. I request you to provide the same at an earliest. Please do the needful.

Yours faithfully,

A.M.P.sharma

while booking my ticket time was taken around 15 minitues and i booked through credit card and ref. no. [protected], transaction details is ANDHRA PRADESH STATE ROAD an amount is Rs. 936.00(DR) but my ticket was not booked. Another online referece id generated is "OB274689".
i have given complaint to bank that my amount was debitet but ticket was not booked so please credit my amount back but they reply as given below

We regret for the inconvenience caused to you.

However as per our record the transaction of Rs.936.00 of APRIL 30, 2010 was successful against ANDHRA PRADESH STATE ROAD.

04/30/2010 ANDHRA PRADESH STATE ROAD, HYDERABAD 936.00

so i request you to give the amount of Rs. 936.00 back as soon as possible

Dear sir/Madam,

Today lady conductor of RTC bus which runs from JNTU to hitech city(194 J/H) at 11:am used flirthy language towards me.
I was in a urgent call and could not take ticket for travel untill the bus passed few stops.I have said sorry to conductor and asked her politily that due to some issue i could not take ticket as i entered the bus , please provide me a ticket taking this money.
She started shouting at me in rude and local language, she did not come to me and verified whether i had ticket or not. It was me myself went to her apolagizing and said to her to give a ticket.

She used very bad language saying i donot have shame on my part and because of me she is might lose her increment.
I told her it was by mistake and any fine to be paid to TT/inspector will be paid. I will not put your name for that , but donot use such language towards me.
Even the bus driver was shouting at me by stoping the bus at hitechcity and telling the traffic police men tat she is uneccesarily shouting at me.

Could you please take action against such conductors who though being ladies try to insult ladies?
Also any written complaint needed from me against the conductor will be provided by me.

Hi,
I am using online reservation facility fo APSRTC ticket reservation through
www.apsrtc.in
here it is not giving an option called CAT card facility, so I am not able to avail CAT card discount,
please suggest ho to use it or provide an option in the site, so that the customer can avail the banifit.

Thank you,
Ramakrishna.

Hi,

I tried to book a ticket on APSRTC website from Bangalore to Tirumala. The amount is been debited from my credit card but the ticket is not been booked. The message i got was "the seats are been released". Could you please help me in getting the refund

The reference number :OB270740
Service code number: 9181/BNG-TML(SSLUX)
Amount: Rs.536.00

Regards
Kishore
[protected]

We tried to book a bus ticket through APSRTC from chennai to Hyderabad on 24th April 2010. We paid the money through ICICI debit card. Money was transferred to APSRTC from my account. But ticket was not booked.The transaction reference no. is OB269130. And bus service code is 5071....

dear sir

last month i ahve travelled with one of my friend from karim nagar to sultanabad the aps rtc is offering a 50% discount to the PHC people my fried is a PHC we travelled in a super luxery the condutor told us to pay the full ticket becouse the bus dose not offer the half ticket to the phically handicaped people i dont event understand why is the apsrtc using double mesures for the people are they showing that disabled pasendger should not travel in luxry bus iam also a poor person but i dont have any option other than posting theic email


i hope you will do the needfull

To
The Manager,
APSRTC Reservation Counters incharge,
MGBS, Hyderabad,
Andhra Pradesh.

Sub: Remove my contact number in the online reservation chart ( Hitech city ) -Reg:-

Previously i used to run the APSRTC counter in Hi-tech city. I left the business in 2008 feb. and requested you to remove my contact number in online website. But till now it has not been removed. since two years i am getting the calls conteniously. I request you to please remove my contact number in it.

Regards,
[ Suresh .K ]
M #[protected].

Hi

I booked the ticket from Bangalore to Hyderabad in apsrtc website through my credit card, After total transcation the ticket is not generated and shown as " Transcation cancelled", and money is debited from my account, can you do the needful for the the below details.

Date: 06/April/2010
Reference no: [protected]
APSRTC HYDERABA
Total amount in Rs.646.00

Thanks
Manikumar
[protected]

Hi,

Thia is Kiran staying at Begumpet in Hyderabad. I am a registered uder of APSRTC.IN which is used to book Bus tickets online in Andhrapradesh. When ever i am tring to log in it is giveing the same problem like "Server is busy. Please try after sometime...sorry for the inconvenience ( code: MxUXCD ).". Some time even we log in and book tickets and then at travelling date if you need to take printout of that ticket to trawel, you need to login. For that also we are trying to login but we are not able to. Its not only me facing this problem but every body who registered in this site.

The worst thing is that we arefacing this problem from the starting day when APSRTC opened this sute but they never try to solve this problem and we are facing this problem since DAY1.


Can you please take some action to correct these from APSRTC management?

Thank You.

dear sir,

Today i was travelling from New Gajuwaka to RTC Complex in bus no.400T which reached RTC Complex at 11.30 am....when i was getting down from the bus, the driver (tall, aged aroung 50-55 yrs, wearing spectacles) deliberately pressed the brakes, due to which the bus got a huge jerk and i was hurt in the knees and elbow.

I request you to kindly take action again the driver of the above mentioned APSRTC Bus.

Thanking you,

Best regards,

Somita Das
contact No.[protected]

i feel insuleted during my buss pass renewal in secundrabad that officer insulted me infront of crowed . it is not my mistake . then he fined 50/-rupees on me i asked him to why you fined me he not given answer and said are you want to take or not

We are employees of Geological Survey of india, Bandlaguda. We ply regularly from dilshukhnagar, secunderabad and other far flung places in buses, 158G, 100G, 156G, 127G and 18G. The bus driver denied going to the GSI campus today, (22nd March 2010)and all the passengers were asked to get down at Bandlaguda and South end park as there has been instructions since Saturday(20th March 2010) not to go into the campus. The employees faced harrowing troble to reach the office on time. Such an erratic behaviour from a apsrtc is uncalled for and has put the employees in anguish .This should be rectified as soon as possible.

I was coming from Secunderabad to Balanagar by an APSRTC bus on 11 Mar at around 0900 to 0930hrs. The bus left with my luggage when I got down for a bottle of mineral water. My luggage consists of the following
1. Hand Bag containing Id card, PAN card, ATM card, Driving License and other important cards and document.
2. One cartoon
3. Polythene sack containing uniform
4. Black leather jacket

I have made a E-ticket booking to Vijayawada on[protected] from Hyderabad, boarding point Ameerpet to 1:10 PM Super luxury bus. After making payment through ICICI internet banking gateway the E-ticket was not generated but my account was debited Rs.177/- and the ICICI Internet banking transaction ID:- IIN/APSRTC/[protected]/0

When I informed about the complaint through email they replied to wait for a month to get the refund...