[Resolved]  ATM Of ICICIBranch — wrong debit entry

Dear Sir,

Till 21 January, 2009 my balance was Rs. 86726.53.

On 31 January, 2009 I had tried to withdraw the money from ATM of ICICI branch of Okhla branch but could not get the money and ATM customer advice also.

On same day i.e. 31 Janunary, 2009 I had withdrawan a sum of Rs. 2000 from ATM of Alaknanda branch of SBI. After withdrawal of money my balance should be Rs. 84726.53. ATM Customer Advice is showing balance of Rs. 82706.53.

Kindly correct the same and Rs. 2020 may kindly be credited to my Saving Account.

For your kind information, I am giving below my particulars of transaction:
Customer Name - Brij Narayan Verma
Date of transaction - 31 January, 2009
Card No.[protected]
Account No. [protected]

Please resolve the above matter and for any clarification kindly contact me on cell phone - [protected].

Even I had received the e-mail from nodal officer, ICICI and talked to me on 2 April, 2009. Again received mail from nodal officer, ICICI (Satya Matta, Office of Head Service Quality) on 6 April, 2009. I was advised to co-ordinate with SBI Bank.

After co-ordinating with SBI, I was advised to discuss with ICICI bank and ask them for sending of demand draft / banker cheque for Rs. 2, 020 to SBI, Nehru Place.

Till date I am suffering. Please take the initiative as early as possible.

Yours sincerely,
Brij Narayan Verma