[Resolved]  Audi India Pvt Ltd — manufacturing defect

hi im ganga saran sharma i have purched the audi A6 3.0 tdi in year 2007 from euro motors pvt ltd delhi ( authorised audi dealer)
my car has shown many problems from the day of purchase.. audi india has changed almost its every part in warranty.. they have also provide me the extended warranty.. but still my car is not doing well.. now my car warranty has expired.. my vehicle is again showing the problem
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I have bought an Audi A4 in February 2011 in Bangalore, however within 2 weeks there was a bulge in the front left tyre and when I took the car to them they said it was due to mishandling. Finally the insurance paid the money, now the rear sun screen has got broken during reversing the car as it got jammed and again the same answer. Please advice whom should I reach out for resolution. By the way they sold me a 2010 car stating it was 2011 model.
Lalit Singh [protected]
Hi i am shivkumar swamy from Mysore, i have purchased Q5 3.0tdi last year from Audi bengaluru, i was so happy with the performance and service of the dealership, 5 months back i purchased A7 by disposing my BMW 5series, recently i left my Q5 for first service and there was a oil leakage problem in gear box and company replaced it under warranty, after coming back from the service i started feeling steering has become very hard, immediately i informed service advisor Mr.Gautham, As per him Q5 steering comes like that it seems this what i got a justification from Gautham, I told him to keep the vehicle and sell it of, for my sake Goutham took the vehicle for service station and done nothing and he has sent back the car without rectifying the problem, it was a blender that i changed the brand from BMW to Audi, overall experience what i feel BMW was much much better in after sales service than Audi, Audi is in race to become no.1 in India its only possible until unless you take care of your existing customers, As i was planning to buy new Q7 4.2 next year, After repeatedly irresponsible service from Audi Bengaluru now i have decide to buy Porsche Cayenne.

Hope this comment makes others to decide whether to buy Audi or not to buy

Reagrds

Shivkumar Swamy
Managing Director
Tanisujan PVT LTD
Mysore
I have bought audi a.6 in 2010 and got little accident in oct 2012 they told that gair box have been broken so they have to change. for that they took 3 months to change every week they give excuse that car in under checking. they made a bill of 14.62 lacks for that.
the worst service is from audi delhi.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Audi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    138
    Pending
    0
    Resolved
    13
    Audi India Phone
    +91 11 4573 5512
    Audi India Address
    Office No 3, North Avenue, Level 3, Maker Maxity, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
    View all Audi India contact information