[Resolved]  Axis Bank — Incorrect Debit from my account

I am a savings accountholder of Axis bank, A/C No.
[protected]. I had gone to withdraw money from the Axis Bank ATM
situated in DLF Gurgaon Branch II ATM on May 10, 2008 but couldn't
withdraw money since there was some problem with the ATM machine however
an amount of Rs 9000/- was debited from my account on the
same day. I walked up to the branch to enquire, the concerned official
told me that takes between 7 to 47 days but still I dropped in an e-mail
on May 14, 2008. I waited for the correction to happen but it didn't
happen even 57 days after the errorneous debit. Meanwhile I got a response
from the Bhopal branch Manager (the account is in Bhopal) asking for
contact number, I sent the same, the bank Manager asked me to write to
Lata. She said that the cash had been dispensed from the machine, I asked
them to go back to the recording in the camera installed at the ATMs to
check whether I had taken the cash but there has been no response since
then. onse. In fact, the Bank has stopped responding to my mails now. It
is about to be an year and a half and I have been requesting the bank to give me back
my hard earned money.

Consequences : I have been getting harassed since about an year and a half to
get back my hard earned money,Agonised by the Bank's attitude I didnt know
what to do.I have lost the interest on the money for this time period as
well. I have to ask people for credit whenever I need money and it has led
to mental devastation.I just need my hard earned money back
please.........

I had submitted my complaint earlier on to the Consumer Forum too (Complaint ID : 9337) in November 2008, the forum had sent the same to the bank but an year the bank is just not bothered to address the problem at all, is there not a way in my own country to get my own money back.....

One and half years is not a short time.............. is there noone in my own country to do justice.

I am a savings accountholder of Axis bank, A/C No. [protected] with the account name SURESH BABU B.I had gone to withdraw money from the citi bank atm which was in ITPL,Whitefield , Bangalore on 28th of June 2010 at time 13.23.Twice i had tried to withdraw 500 rupees from the atm. Both the times it came with unable to process request failed due to server reqest.Then i went to diff Citi bank atm machine which was in the same location. I had with drawn 500 rupees. when i checked my bank balance it came up with 1500 withdrawn ifrom citi bacnk . But i got only 500 to my hand. So 1000 had been wrongly deducted from my account.

So please investigate & add that money to my account.

Sir,
I am having account number [protected] DR ISHA SOOD, I have four FDRs with AXIS BANK Sayajiganj Branch Vadodra. I visted the branch number of time for the registeration of PAN, I was allways told by the branch head that since your interest will be less than 10000/- no pan is required. Today i got a letter from the bank that rupees 2000/- @ 20 percent has been deducted from the interest and debited to my account. What is my fault. I today visted the branch and requeted that manager to register the PAN and revise your Form 26Q, TDS return instead of solving the issue he behaved rough.

Before I move to the consumer court, please get my issued resoved so that I could claim rupees 2000/ as refund in my Income tax return, I am regular assessee for the past many years.

DR ISHA SOOD SUN PHARMA HOSTEL, SSG HOSPITAL COMPELX GOVERNMENT MEDICAL COLLEGE VADODRA GUJRAT

I M Ashok B Patel My acct No.is [protected] at Surat Ghod Dod Road, Surat. My ICIC muual fund subsription Rs 5000/- monthly to be deducted from my above account No.
But on dtd 7.7.2011 at 13.55 Hrs by Trans Description OICICIMF-5541132 deducted Rs.5000/-.
Again on DTd 7.7.2011 at 14.00 Hrs. by Trans Description OICICIMF-5541132 deducted Rs.5000/-.

So kindly wrongly deducted Rs. 5000/- may Pl. be credited to my account.


A B Patel

From : Sudarsan Pradhan, Sr. Citizen, [protected]. I have an FD in Axis Banks, Adajan Branch, Surat, unnecessary debited TDS amount on 29/09/2011 after submitting Form 15G in right time. After so many request, refund have not yet made. My CUS ID of axis bank is cust id[protected]. Please read this request and advice to axis bank to refund the same earliest. My email ID [protected]@indiatimes.com Please see this request.
===========================
Refund of TDS amount
From : [protected]@indiatimes.com Fri, Oct 14, 2011 08:40 PM
To : CPU Tds <CPU.[protected]@axisbank.com>, 566OH <Adajan.[protected]@axisbank.com> •


•
Cc : Adajan Branchhead <Adajan.[protected]@axisbank.com>, Shwetanuj Jha <Shwetanuj.[protected]@axisbank.com>


To,
The Centralised TDS Cell Team at CPU
Government Business Group
Axis Bank Ltd.
3rd Floor, Solaris
Opp L & T Gate No. 6
Saki Vihar Road, Powai
Mumbai-400072


Sub : REFUND OF TDS AMOUNT

Sir,

As per your reply the refund of TDS shall be processed within this weekend.
but have not yet credited in account. Please do early.

Thanks and regards

Yours faithfully

Sudarsan Pradhan, Sr. Citizen, Surat
[protected]

-----Forwarded by Shwetanuj S Jha/DM/566/AXISBank on 10/10/2011 08:01PM -----

To: "566OH" <Adajan.[protected]@axisbank.com>
From: "CPU Tds" <CPU.[protected]@axisbank.com>
Date: 10/10/2011 02:56PM
Cc: "Adajan.[protected]@axisbank.com" <Adajan.[protected]@axisbank.com>, "Shwetanuj.[protected]@axisbank.com" <Shwetanuj.[protected]@axisbank.com>
Subject: RE:'AXISIBRM=[protected]'

Dear Sir,

The refund of TDS shall be processed within this weekend.


Thanks & regards,
Centralised TDS Cell Team at CPU
Government Business Group
Axis Bank Ltd.
3rd Floor, Solaris
Opp L & T Gate No. 6
Saki Vihar Road, Powai
Mumbai-400072
Please mark all your correspondence (pertaining to Operations of TDS on Interest on Deposits) to CPU TDS email id only.

As per Circular No. AXISB/RBP/1/2009-10, kindly note that from 15 th January 2010 any mails sent to the personal mail ID’s of officials working in units under the Retail Business Processes would not be responded to.

-----Original Message-----
From: Adajan.[protected]@axisbank.com (Adajan.[protected]@axisbank.com)
Date: Monday, October 10, 2011 03:09 PM
To: CPU.[protected]@axisbank.com (CPU.[protected]@axisbank.com)
Cc: Adajan.[protected]@axisbank.com (Adajan.[protected]@axisbank.com); Shwetanuj.[protected]@axisbank.com (Shwetanuj.[protected]@axisbank.com)
Subject: Re: Fw: RE:


Dear Sir

With reference to the appended mail, request you to refund the TDs of priority bases


Mital Shah
Sr.Manager & Operations Head,
ADAJAN.(Surat)


-----Shwetanuj S Jha/DM/566/AXISBank wrote: -----

To: Adajan Operationshead/566/[protected]@AXISBank
From: Shwetanuj S Jha/DM/566/AXISBank
Date: 10/10/2011 02:28PM
Cc: CPU Tds/101/[protected]@AXISBank
Subject: Fw: RE:'AXISIBRM=[protected]'

Dear Team

Please provide your approval to process the refund on priority.

Shwet Anuj
38814
Deputy Manager
Adajan Branch, Surat
-----Forwarded by Shwetanuj S Jha/DM/566/AXISBank on 10/10/2011 02:18PM -----

To: "Shwetanuj S Jha/DM/566/AXISBank S Jha/DM/566/[protected]@AXISBANK" <Shwetanuj.[protected]@axisbank.com>
From: "CPU Tds" <CPU.[protected]@axisbank.com>
Date: 10/05/2011 06:45PM
Cc: "Adajan.[protected]@axisbank.com" <Adajan.[protected]@axisbank.com>
Subject: RE:'AXISIBRM=[protected]'

Dear Sir/Madam,

We have received Form 15G for said customer . The same shall be updated in system within this weekend.

We have noted the details of customers for refund of TDS. The same shall be processed within due course.


Thanks & regards,
Centralised TDS Cell Team at CPU
Government Business Group
Axis Bank Ltd.
3rd Floor, Solaris
Opp L & T Gate No. 6
Saki Vihar Road, Powai
Mumbai-400072
Phone :[protected]
Please mark all your correspondence (pertaining to Operations of TDS on Interest on Deposits) to CPU TDS email id only.

As per Circular No. AXISB/RBP/1/2009-10, kindly note that from 15 th January 2010 any mails sent to the personal mail ID’s of officials working in units under the Retail Business Processes would not be responded to.

-----Original Message-----
From: Shwetanuj.[protected]@axisbank.com (Shwetanuj.[protected]@axisbank.com)
Date: Tuesday, October 04, 2011 06:54 PM
To: CPU.[protected]@axisbank.com (CPU.[protected]@axisbank.com)
Cc: Adajan.[protected]@axisbank.com (Adajan.[protected]@axisbank.com)
Subject: RE:

Dear Team,

We had already dispatch the 15G form on at the same time we have only scaned image of front copy.

Kindly arrarnge to update the same and revert regarding the same.

Shwet Anuj
38814
Deputy Manager
Adajan Branch, Surat
[protected]


-----"CPU Tds" <CPU.[protected]@axisbank.com> wrote: -----

To: "Shwetanuj S Jha/DM/566/AXISBank S Jha/DM/566/[protected]@AXISBANK" <Shwetanuj.[protected]@axisbank.com>
From: "CPU Tds" <CPU.[protected]@axisbank.com>
Date: 10/04/2011 03:02PM
Cc: "Adajan.[protected]@axisbank.com" <Adajan.[protected]@axisbank.com>
Subject: RE:'AXISIBRM=[protected]'

Dear Sir/Madam,

Please also send the scanned image of second pageof the form by day end today. If customer is eligible for refund, we shall process the same in due course of time.


Thanks & regards,
Centralised TDS Cell Team at CPU
Government Business Group
Axis Bank Ltd.
3rd Floor, Solaris
Opp L & T Gate No. 6
Saki Vihar Road, Powai
Mumbai-400072
Phone :[protected]
Please mark all your correspondence (pertaining to Operations of TDS on Interest on Deposits) to CPU TDS email id only.

As per Circular No. AXISB/RBP/1/2009-10, kindly note that from 15 th January 2010 any mails sent to the personal mail ID’s of officials working in units under the Retail Business Processes would not be responded to.

-----Original Message-----
From: Shwetanuj.[protected]@axisbank.com (Shwetanuj.[protected]@axisbank.com)
Date: Monday, October 03, 2011 08:57 PM
To: CPU.[protected]@axisbank.com (CPU.[protected]@axisbank.com)
Cc: Adajan.[protected]@axisbank.com (Adajan.[protected]@axisbank.com)
Subject:

Dear Team

This is regarding 15G form of Mr Sudarshan Pradhan having custid[protected] . Earlier we had send the 15G(scanned) barcode through e-mail on 08/07/2011.

On[protected] TDS has been deducted from customer's A/c. Again we had submitted the 15G having barcodeno [protected] on[protected] .

Scan image for the same is attached along with mail.

Kindly update the same and arrange to refund the debited fund .

With regards,

Shwet Anuj
38814
Deputy Manager
Adajan Branch, Surat
[protected]

<<IMG.pdf

sir my name is a.vrao current employ in larsen toubro mysalary account in your bank i want e. r. a account your brach manager in angul orrisa denied for that i can open in I C I C bank saving account for that i can pay 5200 what is necessary for me in I C I C e r a account is attached salarey account so in your brach they are not giveing good responce so that i want to change my salarey account to I C I C bank account number [protected] pl give responce