[Resolved] Axis Bank — CHANGE OF ADDRESS | |
This the copy of letter sent to the AXIS BANK LTD., Gandhingar. Dear Sir's My self Brijesh Patel having savings account in your bank as enclosed herewith. I have purchased a new flat taking loan from Syndicate Bank. So, I have to change of my address. For that I went to your Axis Bank, Gandhinagar branch as per attached Customer Request Form with Possession letter, Telephone bill & Electricity bill of my new purchase flat. But their, No one were collect my document. Than I went to Mr. Maulik - Branch / Executive manager of your Gandhinagar Branch. But he cant attend & resolve my problem. I also told him that I will submit agreement deed of my newly purchase house in proof my address regarding change of address. But he is not interested at all ! He is busy with some personal gossip made with someone. I think that this is not the way to give the service to the Customer. LIC of India already change of my address with my newly purchase house possession letter. This is for your kind reference. I have also submitted my complaint in CONSUMER FORUM. As per RIGHT TO INFORMATION ACT please give me RBI guide lines for Change of Address. This letter is question mark against your policy of CODES OF BANK'S COMMITMENT TO CUSTOMER. ITS ALSO SAY BREACH OF CODE OF CONDUCTS FOR EMPLOYEES So, it is my humble request you to Change of my address in my Savings Accout. Please reply me ASAP & try to resolve the problem. Regards, Brijesh Patel Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
62 Comments | |
Comments
I am trying to change my address for axis credit card but struggling hard from long. Called customer care they informed to visit branch. Visited branch today but the member there informed there is option on axis website home page to login to credit card seperately and update address, but I don't see any such options. I updated my address in my bank account through internet banking but that's not reflecting on my credit card. Bank representative are not willing to help not sure even they are aware how to update address for credit card?
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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Now they are making customer suffer.
Most of the ID proof are taken from their home town. But have to travel place to place in search of job etc.
What should we provide as government ID proof when I am staying in rented house ???
It’s making me suffer atleast to order for a check book .. demand draft online etc.