[Resolved]  Axis Bank — Pathetic terrible and Worst services

To, Dated: April 4th, 2008
The UTI Bank Ltd,
Andheri Royal Accord,
Lokhandwala Complex, Mumbai 400053.

Subject: My accounts no. [protected] is not operational and ATM Card number that is [protected] is not operational

Respect Sir,

With profound regards, I can not operate my account actually it was a salary account open with GC Chemie Pharmie Ltd, 5/c Laxmi Industrial estate, New Link Road, Andheri (West) as a salary account where I was working as Assistant Manager HR and Administration. This account is non operational and I have not made transaction from this account since February 2007. So I want you to kindly update the address below and telephone number +91 - [protected] and +91 [protected] respectively and email id [protected]@gmail.com. I have attached the PAN CARD for verifying the name, signature with a specimen in JPG file which can be verified from the NSDL Office and from ICICI Bank records. I want you to provide the transaction statement since the time it has become the Axis and provide me with the Passbook and ATM card as soon as possible.

I am hopeful that you will take appropriate action according to your esteemed wisdom. I will be really grateful for you kind regards shown on the above-mentioned subject.

With Best Wishes,
Yours Sincerely,
Anoop Singh Rana
(Manager HR)
King Multitech, Global Private Ltd.
Near Octoroi Post, GT Road,
Ludhiana, Punjab-141020
Phone: +[protected] Extension: 49
Phone: +[protected] Extension: 49
Mobile: +91 [protected], Mobile: +91 [protected], Fax: +[protected]

Ref: 'TOML=[protected]' RE: remit 2india ref no [protected]

Kindly sort this matter out on your earliest...Mr.Prabhulal sharma has recieved the money after a long struggle and Mr.lachmandas gurru is still waiting...AXIS bank kept their money without any genuine reason, now they dont want to pay the intrest even. we do get the bank statement wihch shows that we have got our amount at AXIS bank but it is really funny that we can not with draw ...

I dont know who to ask for this delayed service...No doubt, remit to india has

got really good name but we had a terrible experience by dealing with remit to india!!!

please advice AXIS bank to pay the remaining amount...

P.S: the tel.[protected] is mentioned on Axis Bank's Flashy website but unfortunately it never works.gets disconnected after putting the customer on hold..
Dayanand Sharma(Jodhpur, rajasthan)

Ref: 'TOML=[protected]' RE: remit 2india ref no [protected]

Kindly sort this matter out on your earliest...Mr.Prabhulal sharma has recieved the money after a long struggle and Mr.lachmandas gurru is still waiting...AXIS bank kept their money without any genuine reason, now they dont want to pay the intrest even. we do get the bank statement wihch shows that we have got our amount at AXIS bank but it is really funny that we can not with draw ...

I dont know who to ask for this delayed service...No doubt, remit to india has

got really good name but we had a terrible experience by dealing with remit to india!!!

please advice AXIS bank to pay the remaining amount...

P.S: the tel.[protected] is mentioned on Axis Bank's Flashy website but unfortunately it never works.gets disconnected after putting the customer on hold..
Dayanand Sharma(Jodhpur, rajasthan)

Can i get email id of the CEO or top directors of axis bank? I am too fed up with the pathetic customer service

Dear Sir/Madame,

Greetings,

Please note that I had done 02 transfers (Power Transfer and Visa Money Transfer) on 04 May 09 from my Axis Bank NRE Account (Mohali Branch) to my ICICI Bank NRE Account (Mohali Branch). I have given certain calls to your bank to know the updated status of the transfer as one of the transfers are still not refelcting in my account.

Eveytime I was informed that it would be refelected into the account by the end of the day. But today, I was surprised to know that Axis bank does not take any responsibility for any of the transfers done. It was really disturbing to know that from your NRE Section. The agent gave me the email address - [protected]@axisbank.com and asked me to mention my concern to you.

Anyhow, the details of the ICICI Bank NRE Account is[protected]Mohali Branch)
And the details of my Axis Bank NRE Account and transfer - [protected] (Mohali Branch)////
TRANSFER DETAILS - VMT-ICON 9246223/[protected]/040509/11

Transfer not received on VISA MONEY TRANSFER (using my VISA debit Card) as ICICI BANK identity for the NRE account. You can also find the requests online sent to the NRE manager.


Warm Regards,
Baljeet S. Mann
HSE Contact Person (FATA Contract)
HSE - Qatalum Project
Mesaiied Industrial City
Qatar
Mobile - +[protected]

AFTER A LONG STRUGGLE WITH MONEY TRANSFERS FROM ABROAD, ICONNECT AND OTHER ISSUES, , , , , , , ONLY ONE BEST RECOMMEDATION...

DO NOT DEAL WITH AXIS BANK EVEN IF YOU ARE DYING...

I AM A OVERSEAS CUSTOMER OF AXIS BANK AND TRUST ME... IT TAKES LESS TIME TO OBTAIN AN OVERSEAS VISA THAN TO DEAL WITH AXIS BANK.

THE CALL CENTRE SAYS THAT THEY ARE PROCESSING OUR REQUESTS BUT WHEN ASKED WHICH DEPARTMENT IS RESPONSIBLE FOR A PARTICULAR REQUEST... THEY SAY THEY DO NOT KNOW...THAT IS FUNNY.

IN THE END[protected] AXIS BANK IS MEANT FOR VILLAGERS WHO DO NOT HAVE TO DEAL WITH THE BANK ON OVERSEAS MONEY TRANSFERS AND DAY TO DAY BASIS. IT IS A MERE WASTE OF TIME DEALING WITH AXIS BANK

BALJEET S. MANN
DOHA, QATAR.
+[protected]

hi, i was trying to be in touch with u about my pending home loan tennor as the roi was falldown in last few months. I personally went to ur east of kailash, new delhi branch...but nobody called me back.kindly call me on my dubai number as i am a nri cm my m no is [protected]. Or u can call my wife on india no [protected]. Would appreciate ur soon reply.
Regards Gagan

The WORST and MOST PATHETIC Customer Care and Support for Times of Money which is their remittance. I had the most TERRIBLE experience dealing with these guys. They are DUMB, INEXPERIENCED and Totally Naive who does not know what they are doing and why they are doing. I have a remittance account with them just to activate took 2months for me so tell me when should i send money and how long it will take. When I emailed customer service people they reply as if they don't care about customers and their valuable time. They simply don't seem to understand what customer is facing. When you call their contact number there is no one to tell customer the wait time he has to wait you should just wait for half hour and more than that too WIERD MUSIC will be played which is even more ANNOYING. I waited for 15mins and no response and then i again called after 10mins then there is no response either. DAMN SCREW you GUYS for wasting my time. WAKE UP and learn how to deal with customers instead of simply sending time waste emails.

I would never use it and never recommend to anyone. Stupid service. If you really want to save your time just DONOT deal with AXIS. I put most of the words in capitals just to let them know how annoyed I am with their IDIOTIC service.

We are one another unhappy customer here. Service is very poor and pathetic, not only in one branch but I guess all have the same working culture as I have visited 4 branches for 6 different service request. You ask one thing to do and then you run after them minimum 2 or 3 times. After all the frustration I decided not to use it all. But then after some time I went to close the account, I was told you can't close as your account is inactive. OK then I gave the application to make it active and was waiting for the sms to confirm. As usual no information came, so again the process of follow up started from my side, and now I am struggling to close my account...Will advice people to please refrain from Axis Bank.

I entered my Debit card pin wrong twice while making an online transaction and I left it to try later as third time would have blocked it temporarily.
After that axis bank called me just once while I was in a office meeting, I could not receive it due to the ongoing meeting.
They simply permanently disabled my card without my consent. They could have done it temporarily until they have a talk with me but no. They simply called me once and then blocked the card permanently.
I called them and asked to send another, but they said it will be charged. Why should I pay for their mistake? Plus till now I have not received my debit card. It has been 2 years since.
I am transferring the amount every month in another family member's account and using their debit card.
This is pathetic.