[Resolved]  Axis Bank Credit Card — Axis Bank Froze My Salary Account!

Hi,

I am working with Accenture Software Services in Bangalore.In Month of December i lost my Credit Card(13th Dec) but i came to know about it after some days.As soon as i came to know it is Lost i reported the Matter to AXIS Bank from where i got the Card.

By the Time i got the Card Blocked there were already some Transactions of 37k (Total) done on my Card.

They asked me to File a Complaint with the Police Station which i Did Immediately (I have Xeror of FIR as well)
and a Dispute Form.I completed all the Formalities and sent it to AXIS Bank Credit Card Fraud Department in Mumbai.

After that continuously for 6 months i was getting calls from their Collection Department to deposit the Amount.I used to tell them that i have already logged a complaint with police as well as with Bank.But i never got any calls from their Credit Card Fraud Department.

All of a sudden after 6 months Axis Bank Blocked my Salary Savings Account which i got from Company.Every month my salary goes there and they blocked the Account and have taken my 45k which was the Balance in my Account.Account Blocking date was 1st July '08

When i asked them they told me initially that they have only marked it as Lien but they are not going to take any amount from my Account.But after a week on 9th July '08 they took an Amount of 10, 686 from my Salary Account without asking for my authorisation.

AXIS Bank already knows that i have not done those transactions since they have already got some amount from their own Merchandisers(About 5k as per the Information i got from Bank).

Axis Bank is also going to get the Amount from Insurance Company as each Card is under the Insurance Cover but still they are not releasing my Hard Earned Money.

Because of this i have till now suffered Huge Depression as i am not at all used to this.

Kindly help me in fighting for my rights as i have done no wrongs.

Regards
Aman Tyagi

Note: I have Proofs of every documents like FIR & Dispute Forms & even Insurance Form which the Bank asked me to fill up.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

*I have taken Axis Bank (when it was UTI BANK) Credit Card 1 year back and used it only 1 time for the amountRs. 341/- for purchasing sweets.

I am totally new for Credit Cards and waiting for the Card Statement from the Axis Bank. But after 3

months I have received the statement with shocking amount to pay i.e. above Thousand Rupees. Immediately I

have complianted to the Chairman of the bank and to the greviences cell to cancell my credit card. He

farwarded the mail to greviences cell for further action. But no reply from the bank greviences cell

people.

*2 months back Axis Bank debited the amount Rs.2343/- from my salary a/c (Axis Bank salary account). Before

this they directly debited the amount Rs.300/- 2 to 3 times.I have requested them so many times to cancell my card.

*Till the date no response and I got another bill for the amount dur Rs.1038/-.

What I have to do? Plz help me.
*I have taken Axis Bank (when it was UTI BANK) Credit Card 1 year back and used it only 1 time for the amountRs. 341/- for purchasing sweets.

I am totally new for Credit Cards and waiting for the Card Statement from the Axis Bank. But after 3

months I have received the statement with shocking amount to pay i.e. above Thousand Rupees. Immediately I

have complianted to the Chairman of the bank and to the greviences cell to cancell my credit card. He

farwarded the mail to greviences cell for further action. But no reply from the bank greviences cell

people.

*2 months back Axis Bank debited the amount Rs.2343/- from my salary a/c (Axis Bank salary account). Before

this they directly debited the amount Rs.300/- 2 to 3 times.I have requested them so many times to cancell my card.

*Till the date no response and I got another bill for the amount dur Rs.1038/-.

What I have to do? Plz help me.
*I have taken Axis Bank (when it was UTI BANK) Credit Card 1 year back and used it only 1 time for the amountRs. 341/- for purchasing sweets.

I am totally new for Credit Cards and waiting for the Card Statement from the Axis Bank. But after 3 months I have received the statement with shocking amount to pay i.e. above Thousand Rupees. Immediately I have complianted to the Chairman of the bank and to the greviences cell to cancell my credit card. He farwarded the mail to greviences cell for further action. But no reply from the bank greviences cell people.

*2 months back Axis Bank debited the amount Rs.2343/- from my salary a/c (Axis Bank salary account). Before

this they directly debited the amount Rs.300/- 2 to 3 times.I have requested them so many times to cancell my card.

*Till the date no response and I got another bill for the amount dur Rs.1038/-.

What I have to do? Plz help me.
From the time I have taken the Axis Bank Credit card.. my life has become hell... Without any notice/ without any statement they have dared to debit my salary account by 13, 000/- .. I have made hell lot of calls to them to send me my statement so that I can make the payments.. but this company has no odacity to respond. My bill amount at no cost is so huge.. and i WOULDNT AGREE TO PAY ANY LATE PAYMENT CHARGES cause it is because of their delay that I have to finally suffer
If my amount is not credited back I will drag this issue tot he consumer court...
HOW DO GET TOGETHER AND FIGHT

AXIX REFUNDED ABOUT RS 12000 WHICH WAS A FRAUD COMMITTED BY BUYING 2 AIR TICKETS THRU EASYGOONE TRAVELS AND TOURS P LTD. [THEIR COLOBA, KHAR NEVER RESPONDED TO WHO AND HOW THE FRAUD WAS COMMITTED]ON MY CARD BUT HAS NOT REFUNDED RS 2106.24 FOR FRAUD COMMITTED BY UNKNOWN PERSONS BUT HAS CHARGED INTEREST OF RS 2440 ON IT.

AXIX PERSON MR ALI/ANSARI TEL[protected] HAVE REFUSED TO GIVE THE THE DETAILS AS HOW THE FRAUD WAS COMMITTED .THEY STAY FRAUDS ARE TO BE KEPT SECRET.

LET US GET TOGETHER AND FIGHT .

HOW DO WE START PL

KULDEEP SINGH THIND; M.B.A.
1 A 1 NITYANAND SOCIETY RC RD CHEMBUR [E]
MUMBAI 400074
TEL 255 498 98
MOB [protected]
[protected]@gmail.com
not coming my salary
Yes, this happened with me too. My account was closed and not even a mail or message or call was given to inform regarding the account being locked. I have been using this account past 3-4 years. They need minimum deposit of 10K in savings bank so they freezed my account.

I came to know when I reached the bank. SO BADDDD
Hi Axis bank team, My name is Pawan Singh and my Axis bank account number [protected].
The status of my account is showing as Credit Frozen Account. Please make it active and functional at the earliest.

Regards,
Pawan
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12956
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information