[Resolved]  Axis Bank — miss communication by bank or misused my detail by anyone

Address:

Panipat, Haryana

Dear sir/madam My self Ranjay kumar.few days ago i got a letter for KYC updation on my address Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near powe house samalkha.panipat. Problem is that i never open any account by myself in your bank.But few year ago i had join a commision based job in a RCM Company.i thought that company may be will have been open my account in 2005. so sudden receive your letter i thought my account still active. so today i went to the panipat branch with that letter & show your executive and then they provide me my account number and customer. I.d. and they get receive my document for KYC ( Pan card/ driving licence) and a passport size photo too. After that i requested to them for passbook.they fill a form and said to me sign that. i signed that and sign also get matched. but when they issue me my passbook there was a big error was shown that there was a diffrent address on it & a large number of transaction detail was updated. After that i requested them to block the cheque book which was issue & ATM card was also blocked my me by calling to your customer care. After that there was a ammount ofabout 10000/- was shown in my account. so i requested them to issue me a loose cheque for transiction by branch. Now actual problem is that when they ask me the varification questions ( D.O.B /mother's name ) that was not matched. So i din't get that what is the actual problem is generated for me by you. is that account is mine or not.

so please check your panel urgently and then inform me what is the actual communication gap. After that inform me and stop the KYC updation process for some time and return me my submitted document on my address at this time. if i get that this account is mine then i'll submit them again.

i shall be very thankfull to you for this type of help.

Note:- My actual moto is that actual account holder is not suffring with any problem and i get my actual account number.

Regards Ranjay kumar s% sh. Ram balak singh 519/6 durga colony.near power house.
samalkha.panipat.haryana