[Resolved]  Bajaj Allianz Life Insurance — FRAUD IN SELLING LIFE INSURANCE POLICY

Address:Ahmedabad, Gujarat

AFTER READING POLICY I FELT MYSELF CHEATED

Second thing which is very serious is that i got phone call from Nisha Verma from [protected] & [protected] and she said she is calling from Bajaj Alliance office and she said due to our companies anniversary, company is giving you one scheme in which you have to invest minimum Rs.60,000 only for one time and in this scheme you will get 50% bonus because company is directly selling you policy and there is no Agent between us ,so commission which agent gets Bajaj Alliance is giving you as Bonus which you will get within 90 days of purchase of policy. And this you will get in writing in your policy. She also committed that this scheme is also include family mediclaim worth 1,50000 per annum and this you will get till 75 yrs of age. She also committed that after 3 years policy holder will get Rs.1,45000 Guaranteed this will also written in your policy. then she transferred my call to her senior Mr.Mayank Ghosh he said he is Sr.Finance Advisor of Bajaj Alliance Life Insurance Ltd. he also gave his mobile no. [protected]. He also explained me the same. He also said due to IRDA law we cannot give you anything in written before you purchase policy but you will definitely get in written in your policy document.


AFTER GETTING POLICY I CAME TO KNOW THAT I GOT THIS POLICY FROM SOME AGENT COMPANY NOT DIRECTLY FROM BAJAJ ALLIANCE LIFE INSURANCE THAT WAS STILL OK WITH ME BUT WHATEVER THAT AGENT COMMITTED OVER THE PHONE NOTHING IS MENTIONED IN THIS POLICY. I AM CHEATED AND NOW I HAD DECIDE NOT TO HOLD THESE POLICIES no.[protected] & [protected] .

THIS CALL CENTER AGENT NEVER REFER NAME OF AGENT COMPANY VIGHNAHARTA DIRECT INSURANCE (P) LTD OR UNICON INSURANCE ADVISORS PVT LTD. I CAME TO KNOW ABOUT THIS COMPANIES WHEN I GOT POLICY DOCUMENT AND I WAS NOT TOLD THAT THIS POLICY WILL BE IN GROUP INSURANCE AND MASTER POLICY HOLDER WILL BE SOME OTHER PARTY.

I AM STILL WAITING FOR SECOND POLICY (No.[protected]) WHICH TILL DATE I HAD NOT RECEIVED.

I WENT TO BAJAJ ALLIANCE AHMEDABAD OFFICE TO FREE HOLD CANCELLATION OF THESE POLICIES BUT THAY REFUSE TO TAKE APPLICATION AND SAID FREE HOLD SCHEME IS NOT VALID FOR THIS POLICIES.

THIS COMPANIES ARE FORCING THIS POLICIES TO ME AND WITH WRONG COMMITMENT.

NOTE: I ISSUED CHQ. IN NAME OF BAJAJ ALLIANCE LIFE INSURANCE LTD AND ALSO FILLED UP FORM AND THERE WAS NO AGENT STAMP ON THAT
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sarabjit

We have forwarded your request to the concerned person. You can also be in touch with VighnahartaHelpDesk through helpdesk.[protected]@gmail.com for any queries regarding your complaint.

Look forward to your continued patronage.

Regards
Vighnaharta helpdesk.
Mr.Manager,
Vighnaharta Direct Insurance Pvt.Ltd

For the first time i got any response from your company that to on consumercomplains.in. For your information i had already sent a mail on helpdesk.[protected]@gmail.com proof and format of the mail i am pasting as mentioned below:

[protected] Forwarded message[protected]
From: Sarabjit Singh <[protected]@adroitnaukri.com>
Date: Tue, May 17, 2011 at 4:19 PM
Subject: Wrong practice at the time of selling Bajaj Alliance life insurance policies, i want freeload cancel
To: helpdesk.[protected]@gmail.com



SUBJECT: TO FREELOAD CANCELLATION FOR POLICIES no.[protected] & [protected] DUE TO NOT COMMITMENT, AS PER AT THE TIME OF PURCHASING THE POLICIES.

Dear Manager,
On 12 /05/11 i had received POLICY no.[protected] through courier but strange thing is courier boy just through this policy in our house compound and went away.

AFTER READING POLICY I FELT MYSELF CHEATED

Second thing which is very serious is that i got phone call from Nisha Verma from [protected] & [protected] and she said she is calling from Bajaj Alliance office and she said due to our companies anniversary, company is giving you one scheme in which you have to invest minimum Rs.60, 000 only for one time and in this scheme you will get 50% bonus because company is directly selling you policy and there is no Agent between us, so commission which agent gets Bajaj Alliance is giving you as Bonus which you will get within 90 days of purchase of policy. And this you will get in writing in your policy. She also committed that this scheme is also include family mediclaim worth 1, 50000 per annum and this you will get till 75 yrs of age. She also committed that after 3 years policy holder will get Rs.1, 45000 Guaranteed this will also written in your policy. then she transferred my call to her senior Mr.Mayank Ghosh he said he is Sr.Finance Advisor of Bajaj Alliance Life Insurance Ltd. he also gave his mobile no. [protected]. He also explained me the same. He also said due to IRDA law we cannot give you anything in written before you purchase policy but you will definitely get in written in your policy document.

AFTER GETTING POLICY I CAME TO KNOW THAT I GOT THIS POLICY FROM SOME AGENT COMPANY NOT DIRECTLY FROM BAJAJ ALLIANCE LIFE INSURANCE THAT WAS STILL OK WITH ME BUT WHATEVER THAT AGENT COMMITTED OVER THE PHONE NOTHING IS MENTIONED IN THIS POLICY. I AM CHEATED AND NOW I HAD DECIDE NOT TO HOLD THESE POLICIES no.[protected] & [protected] .

I AM STILL WAITING FOR SECOND POLICY (No.[protected]) WHICH TILL DATE I HAD NOT RECEIVED.

BOTH POLICYS I WANT TO SURRANDER. PLS REFUND MY FULL AMOUNT ASAP,

KINDLY REVERT AND REFUND MY FULL AMOUNT ASAP

POLICY HOLDER,
MR.SARABJIT SINGH SURINDER SINGH KOCHHAR
E/56, Jai Ambe Nager, Thaltej takera, Nr.Udgam School,
Ahmedabad 380054

[protected][protected][protected][protected][protected][protected][protected][pr...
@ VIGHNAHARTA HELPDESK
NOTE: I GOT A CALL ON 19 /05/2011 at 2.37 PM FROM PHONE NO.[protected], A LADY CALLED UP AND SHE SHE MENTIONED THAT SHE IS CALLING FROM BAJAJ AND HER NAME IS MS.ISHA SHARMA, AND THIS WAS REGARDING MY APPLICATION MAIL FOR FREELOAD CANCELLATION OF MY 2 POLICIES, SHE ASKED ME WEATHER I WANT ANY CHANGES IN A POLICIES OR WANT TO CANCELLED. I TOLD HER TO CANCEL MY POLICIES AND REFUND FULL AMOUNT.AND SHE SAID YOUR FULL AMOUNT WILL BE REFUNDED AND YOU WANT THIS MONEY BY CHQ. OF YOU WANT US TO TRANSFER TO YOUR BANK. I SAID ANYTHING WHICH IS QUICK IN GETTING REFUND OF FULL MONEY. THEN SHE SAID OK, AND MENTIONED THAT YOU WILL GET YOUR FULL AMOUNT IN 25 DAYS. I TOLD HER PLS SEND ME MAIL REGARDING THIS WHICH SHE REFUSED TO DO SO AND SAID ACCORDING TO IRDA RULES WE CAN NOT DO THAT . SHE ALSO MENTIONED AND SHE IS ONLY RESPONSIBLE FOR ISSUING THE PAYMENTS AND WILL TRY TO ISSUE PAYMENT ASAP. ON MY REQUEST SHE ALSO GAVE ME HER MOBILE NUMBER. WHICH I CANNOT DISCLOSE HERE FOR HER PRIVACY BUT CAN DISCLOSE OVER THE PHONE IF YOUR COMPANY DEMANDS FOR IT.

MY DEMAND IS PLS SEND ME MAIL REGARDING THE SAME ASAP FOR MY ASSURANCE AND RELEASE MY PAYMENT ASAP

POLICY HOLDER,
SARABJIT SINGH KOCHHAR
Dear Sarabjit,

Thanks for writing in with your concern. We trust we were able to resolve it to your satisfaction. If you need any help in future, please feel free to email us at helpdesk.[protected]@gmail.com. We look forward to your continued patronage.
 
Regards,
Vighnaharta helpdesk

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