Bajaj Allianz Life Insurance Co. Ltd. — Policy not Received

Through Standard Chartered Patna Branch, We took two policies (Self and wife) from Bajaj Allianz, inspite of several e-mail requests and reminders, Bajaj Allianj did not posted our Policies.Request was made to the Bank also, but in vain.We are NRI and made good Investments with Bajaj, but this time their services disappointed us.Please suggest what should I do?
Our Poicies are:
1. No: [protected]
2. No: [protected] (in the name of my wife, Mrs Sudha Sinha).
Both are Bajaj Allianz Capital Shield-2, Invested in March 2009. ULIP Policies.
My current Postal Address: P O BOX 28337, Sunnyside 0132, Pretoria, South Africa
e-mail:[protected]@mweb.co.za
Mobile: +[protected]
Mr. Pramod Kumar Sinha & Mrs Sudha Sinha From South Africa

Attention Mr. Kamlesh Goyal(Principal officer)
Dear sir
please confirm me the latest status for 2nd premium deposit is done are not for below listed Policies.
Policy Number: [protected]& [protected].
Product code-93
Product unique id no.116LO53V01

regards
SANJAY OJHA
ph-india-0091-[protected]
ph-india -0091-[protected]
UAE/Ph-[protected]
Mail [protected]@ccc.ae
& [protected]@yahoo.com

We hope you have received the reference letter.