[Resolved] Bajaj Allianz Motor Insurance — Non receipt of Policy document | |||
I have taken a car insurance policy on 15th April. The agent collected the documents and within an hour, they made me to make the payment through credit card promising that I will get the policy document in next 24 hours. Today May 24th and still I am waiting for the policy. I have tried to contact many people in Bajaj Allianz and i never get a proper reply from them. I was able to contact some people who had contacted me for the policy and whenever I call them they were updating that I am sending the policy in another 5 - 10 minutes. After minutes, hours, days, weeks and even after months, still I am waiting for the policy. Today I came to know that policy is not yet activated. Without knowing that the policy not activated, I took the vehicle for a two week interstate trip. By God's grace, nothing happened. See how these people are cheating the customers. I am planning to log a compliant in consumer court on this. K G Balakrishnan, Bangalore [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
motor car insurance — late receipt of policy
mymaruti car insuranace renewal due on 21.4.2010.we have informed one month before and given chq dt 21.4.9 for this .but i recd policy today 18.5.10 after many complainta th our banker indian overseas bank strand road branch kolkata.earlier yr reprentative promised i recd policy by 15.5.10 th email .but there are no excuse for delay .i incurred about rsrs 13000 for taxi fare and mental agonies extra for not taking my car out side in absence of any covernote policy and any insurance documents .kindly tell me who is responsible for this.my name is -shailjanand jha.my emailid [protected]@gmail.com yr company people are not customer friendly.and ignore small policy holder
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
78%
Complaints
2209
Pending
0
Resolved
1674
+91 20 3030 5858 [Customer Care]
GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
View all Bajaj Allianz contact information
Bajaj Allianz motor insurance — Non-renewal of Existing Policy
I bring to your notice that the agents sitting for LIVE CHAT are useless and unproductive to the grievances raised by prospective customers. I had to renew my motor insurance for which contacted these worthless creatures in LIVE CHAT. I can count it to be now 5 times. And everytime, these brain-idle sitters at the other end promised to have a call arrange at the earliest. I do not really understand if the word "earliest" has touched anytime to their conscience and promises made that are never realized. Or, there may not be fault with these agents at LIVE CHAT. Its the people whom to tell to contact us. Whoever it may be, that is not my concern. But whoever it behind these sorts of latency are morrons to your organization because you are loosing customers LIKE ME NOW. I wanted to make it very clear that my motor insurance was kept un-renewed just by an act of negligence and whoever is responsible to it has to be brought to plate. Thats your problem now. I JUST wished to state that due to this act of yours, I am going to choose another player in getting my motor insurance done.