[Resolved] Bajaj Auto — No proper service at Bajaj service center (Autopulse, Marathahalli) | |||
I purchased the Bajaj 135 CC bike in bangalore. And i did the all services to my bike in Auto Pulse (Bajaj Service Center), Marathahalli, Bangalore. My bike brakes will good before service only they will be in a worst condition after the service and they will charge money claiming that they changed the brake shoes. I need to change my kick rod shaft when ever i ask in above said center, they won't have stock come on saturday till now i wend trice there for the same. With out proper tools why they want to run the center? They won't rectify what ever customer said problems. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
BEWARE THEY NOT AUTHORIZED BAJAJ SERVICE CENTER
[protected] Forwarded message[protected]
From: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
Date: Fri, Jul 3, 2015 at 4:45 PM
Subject: RE: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
To: customer <customer>
Dear Sir
Auto pulse is not authorized service centre.
REQUEST TO REPLY ON THIS EMAIL ONLY...
With Warm Regards
Customer Care Cell
________________________________________
From: customer [customer]
Sent: Friday, July 3, 2015 8:07 AM
To: CUSTOMER SERVICE
Subject: Re: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
What is the status on this?
On Jun 25, 2015 7:42 AM, "customer" <customer<mailto:customer>> wrote:
>
>
> On Wed, Jun 24, 2015 at 11:57 AM, CUSTOMER SERVICE <[protected]@bajajauto.co.in<mailto:[protected]@bajajauto.co.in&am...⇄ wrote:
>>
>>
>>
>> Dear Sir
>>
>> We are in receipt of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service/Sales Team would get in touch with you.
>>
>> Registration No. - Number mention on number plate
>> Bike Name/Model - cc
>> Date of Purchase - NA
>> Your Contact No. - Mobile Nos
>>
>>
>> REQUEST TO REPLY ON THIS EMAIL ONLY...
>>
>>
>> With Warm Regards
>> Customer Care Cell
>> ________________________________________
>> From: customer [customer<mailto:customer>]
>> Sent: Tuesday, June 23, 2015 7:22 PM
>> To: CUSTOMER SERVICE
>> Subject: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
>>
>> I have been visiting Auto Pulse Service Center at marthahalli for my bajaj discover 125 cc
>>
>> yesterday I went for the usual service with no specific complaints
>>
>> however I got a bill of 4226.
>>
>> On seeing the previous service bills I can see that the timing chain is replaced for every service. which itself costs 177 + 350.
>>
>> My usage is just around 500kms per month
>>
>> Should the timing chain be replaced for every six months?
>>
>> Also in the current bill I see Clutch Assembly - 870, valve kit - 276, valve capping 375etc.
>>
>> Why are the above stuffs changed when I do not have any complaints?
>>
>> They are saying that these are done to improve pickup however I DO NOT SEE ANY CHANGE IN PICKUP
>>
>> You can see simillar compalints in the web
>>
>> https://www.consumercomplaints.in/my-complaints.htmlbajaj-auto-no-proper-service-at-bajaj-service-center-autopulse-marathahalli-c735613.html
>>
>> REQUEST YOU TO REFUND THE AMOUNT AS A MEASURE OF GOOD WILL and avoid further legal action
>>
>> Have attached the bills for your reference
[protected] Forwarded message[protected]
From: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
Date: Fri, Jul 3, 2015 at 4:45 PM
Subject: RE: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
To: customer <customer>
Dear Sir
Auto pulse is not authorized service centre.
REQUEST TO REPLY ON THIS EMAIL ONLY...
With Warm Regards
Customer Care Cell
________________________________________
From: customer [customer]
Sent: Friday, July 3, 2015 8:07 AM
To: CUSTOMER SERVICE
Subject: Re: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
What is the status on this?
On Jun 25, 2015 7:42 AM, "customer" <customer<mailto:customer>> wrote:
>
>
> On Wed, Jun 24, 2015 at 11:57 AM, CUSTOMER SERVICE <[protected]@bajajauto.co.in<mailto:[protected]@bajajauto.co.in&am...⇄ wrote:
>>
>>
>>
>> Dear Sir
>>
>> We are in receipt of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service/Sales Team would get in touch with you.
>>
>> Registration No. - Number mention on number plate
>> Bike Name/Model - cc
>> Date of Purchase - NA
>> Your Contact No. - Mobile Nos
>>
>>
>> REQUEST TO REPLY ON THIS EMAIL ONLY...
>>
>>
>> With Warm Regards
>> Customer Care Cell
>> ________________________________________
>> From: customer [customer<mailto:customer>]
>> Sent: Tuesday, June 23, 2015 7:22 PM
>> To: CUSTOMER SERVICE
>> Subject: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
>>
>> I have been visiting Auto Pulse Service Center at marthahalli for my bajaj discover 125 cc
>>
>> yesterday I went for the usual service with no specific complaints
>>
>> however I got a bill of 4226.
>>
>> On seeing the previous service bills I can see that the timing chain is replaced for every service. which itself costs 177 + 350.
>>
>> My usage is just around 500kms per month
>>
>> Should the timing chain be replaced for every six months?
>>
>> Also in the current bill I see Clutch Assembly - 870, valve kit - 276, valve capping 375etc.
>>
>> Why are the above stuffs changed when I do not have any complaints?
>>
>> They are saying that these are done to improve pickup however I DO NOT SEE ANY CHANGE IN PICKUP
>>
>> You can see simillar compalints in the web
>>
>> https://www.consumercomplaints.in/my-complaints.htmlbajaj-auto-no-proper-service-at-bajaj-service-center-autopulse-marathahalli-c735613.html
>>
>> REQUEST YOU TO REFUND THE AMOUNT AS A MEASURE OF GOOD WILL and avoid further legal action
>>
>> Have attached the bills for your reference
AUTO PULSE IS NOT A AUTHORIZED BAJAJ SERVICE CENTRE
SEE THE MAIL CHAIN BELOW
[protected] Forwarded message[protected]
From: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
Date: Fri, Jul 3, 2015 at 4:45 PM
Subject: RE: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
To: customer <customer>
Dear Sir
Auto pulse is not authorized service centre.
REQUEST TO REPLY ON THIS EMAIL ONLY...
With Warm Regards
Customer Care Cell
________________________________________
From: customer [customer]
Sent: Friday, July 3, 2015 8:07 AM
To: CUSTOMER SERVICE
Subject: Re: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
What is the status on this?
On Jun 25, 2015 7:42 AM, "customer" <customer<mailto:customer>> wrote:
>
>
> On Wed, Jun 24, 2015 at 11:57 AM, CUSTOMER SERVICE <[protected]@bajajauto.co.in<mailto:[protected]@bajajauto.co.in&am...⇄ wrote:
>>
>>
>>
>> Dear Sir
>>
>> We are in receipt of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service/Sales Team would get in touch with you.
>>
>> Registration No. - Number mention on number plate
>> Bike Name/Model - cc
>> Date of Purchase - NA
>> Your Contact No. - Mobile Nos
>>
>>
>> REQUEST TO REPLY ON THIS EMAIL ONLY...
>>
>>
>> With Warm Regards
>> Customer Care Cell
>> ________________________________________
>> From: customer [customer<mailto:customer>]
>> Sent: Tuesday, June 23, 2015 7:22 PM
>> To: CUSTOMER SERVICE
>> Subject: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
>>
>> I have been visiting Auto Pulse Service Center at marthahalli for my bajaj discover 125 cc
>>
>> yesterday I went for the usual service with no specific complaints
>>
>> however I got a bill of 4226.
>>
>> On seeing the previous service bills I can see that the timing chain is replaced for every service. which itself costs 177 + 350.
>>
>> My usage is just around 500kms per month
>>
>> Should the timing chain be replaced for every six months?
>>
>> Also in the current bill I see Clutch Assembly - 870, valve kit - 276, valve capping 375etc.
>>
>> Why are the above stuffs changed when I do not have any complaints?
>>
>> They are saying that these are done to improve pickup however I DO NOT SEE ANY CHANGE IN PICKUP
>>
>> You can see simillar compalints in the web
>>
>> https://www.consumercomplaints.in/my-complaints.htmlbajaj-auto-no-proper-service-at-bajaj-service-center-autopulse-marathahalli-c735613.html
>>
>> REQUEST YOU TO REFUND THE AMOUNT AS A MEASURE OF GOOD WILL and avoid further legal action
>>
>> Have attached the bills for your reference
SEE THE MAIL CHAIN BELOW
[protected] Forwarded message[protected]
From: CUSTOMER SERVICE <[protected]@bajajauto.co.in>
Date: Fri, Jul 3, 2015 at 4:45 PM
Subject: RE: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
To: customer <customer>
Dear Sir
Auto pulse is not authorized service centre.
REQUEST TO REPLY ON THIS EMAIL ONLY...
With Warm Regards
Customer Care Cell
________________________________________
From: customer [customer]
Sent: Friday, July 3, 2015 8:07 AM
To: CUSTOMER SERVICE
Subject: Re: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
What is the status on this?
On Jun 25, 2015 7:42 AM, "customer" <customer<mailto:customer>> wrote:
>
>
> On Wed, Jun 24, 2015 at 11:57 AM, CUSTOMER SERVICE <[protected]@bajajauto.co.in<mailto:[protected]@bajajauto.co.in&am...⇄ wrote:
>>
>>
>>
>> Dear Sir
>>
>> We are in receipt of your mail and noted the contents. We would request you to provide few details mentioned below so that our Service/Sales Team would get in touch with you.
>>
>> Registration No. - Number mention on number plate
>> Bike Name/Model - cc
>> Date of Purchase - NA
>> Your Contact No. - Mobile Nos
>>
>>
>> REQUEST TO REPLY ON THIS EMAIL ONLY...
>>
>>
>> With Warm Regards
>> Customer Care Cell
>> ________________________________________
>> From: customer [customer<mailto:customer>]
>> Sent: Tuesday, June 23, 2015 7:22 PM
>> To: CUSTOMER SERVICE
>> Subject: Unjustifiable Frequent replacement of accessories at Auto Pulse Service Center - Marthahalli - Bangalore
>>
>> I have been visiting Auto Pulse Service Center at marthahalli for my bajaj discover 125 cc
>>
>> yesterday I went for the usual service with no specific complaints
>>
>> however I got a bill of 4226.
>>
>> On seeing the previous service bills I can see that the timing chain is replaced for every service. which itself costs 177 + 350.
>>
>> My usage is just around 500kms per month
>>
>> Should the timing chain be replaced for every six months?
>>
>> Also in the current bill I see Clutch Assembly - 870, valve kit - 276, valve capping 375etc.
>>
>> Why are the above stuffs changed when I do not have any complaints?
>>
>> They are saying that these are done to improve pickup however I DO NOT SEE ANY CHANGE IN PICKUP
>>
>> You can see simillar compalints in the web
>>
>> https://www.consumercomplaints.in/my-complaints.htmlbajaj-auto-no-proper-service-at-bajaj-service-center-autopulse-marathahalli-c735613.html
>>
>> REQUEST YOU TO REFUND THE AMOUNT AS A MEASURE OF GOOD WILL and avoid further legal action
>>
>> Have attached the bills for your reference
This isn't a complaint! :-)
My experience in Khivraj service centre Opp Jeevika Hospital(Marathahalli) has been far better than any other Bajaj service centre.
I got my Bajaj Avenger 220cc serviced and after a long time I enjoyed riding the bike. Guru, the guy who manages the place does a wonderful job when it comes to customer satisfaction.
My experience in Khivraj service centre Opp Jeevika Hospital(Marathahalli) has been far better than any other Bajaj service centre.
I got my Bajaj Avenger 220cc serviced and after a long time I enjoyed riding the bike. Guru, the guy who manages the place does a wonderful job when it comes to customer satisfaction.
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They are cheats.
Even I had given my bike for servicing here. After the service, I was not allowed to test the bike without making payment. After making payment, then I did a test drive on my bike. There was no difference before or after the service. When asked they claim they have done all services to the bike... like changing the oil, brake shoes, cleaning carborator...etc... Usually after the service, the bikes performance will improve and will be smoother to ride.
But here, there is no difference in the performance at all. The engine started making more noise. Its like nothing has been done at all. All they did was to wash the bike and give it back to me.
I had to get my bike serviced again in another service centre. Waste of time and money at this place- AUTO PULSE. Never ever go this place.