[Resolved]  Bajaj Electricals — Service

We have a BAJAJ make, MAGESTY ATX7 popup type toaster (S no Y007 ATX[protected]. I think it coasted my daughter around 1250 rupee to purchase and bring it home about a year ago. We hardly have eaten BF some 5or 6 times, with it, and then it went kaput. I checked up and found that the central heater element has gone bad. (Actually it has three heater elements, encased inside a metallic integral assembly, including the slice supports and the pop up grate ) . So I went to the Bajaj service centre “N. K. Electrical & Refrigation” in KONKA road, Ranchi. First time the agency repaired and charged me around 70/75 rupees. The repaired toaster worked may be hardly 2 times, and then it went again kaput. .I checked up inside and found that, they just twisted for shorting the old heater element and reconnected. And as you know, If such Soddy repair is done, heater elements being quite fragile, gets localized excessive heating and are bound to get immediately damaged . Now when I went next time with the problem, the agency informed me to better to buy a new one, as the replacement of spare part will be as high as almost the original price ( Rs 800 or so) and that too without any warranty. On closer look I noticed that the toaster is of Chinese make, and Bajaj is a mare marketing agency ………………..Now my problem is how can I make the toaster working again ……where can I get the exact spare parts as per exact requirement of the defective part in reasonable price …………..

In fact, in this toaster rate of capital expenditure for us was (1250 +70)/(6+2) = Rs167.5 per BF, that is just for its each use which appear to us as atrociously unjustified .. ……….

Yours Sincerely
Utpal Kenwar

my mail ID

[protected]@gmail.com

Product : bajaj water heater
Model:majesty
Purchased date:[protected]
Purchased from:s. Selladurainadar marketing centre
Address:889/a, t. H. Road, thiruvottiyur, chennai-19.

As we have the warranty of 2 years, last month our heater went under repair
So we called the customer care and assign the complaint, the complaint no is as follows:3448516
As we complained electriciants came from "s. A. Electricals", but they sai that they need a clear bill with proper guarenty card.
But since ever there is no such card given by the respective showroom.
They have given just a book with a seal.
The also added that this is enough for the warranty and again they talked with the customer care.
By this activity we are so drepessed.
So i hope you will take immediate action against this complaint.
Thank you,

I purchased Bajaj Popular mixer grinder (Model Number: Popular Mixer Grinder, QC No. HP/14/001/0044) last month from kothrud Pune, but since day one its horrible performance is the the reason of worry.
For grinding even a simple things (eg: chuteny, grinding chillies, Garlic, etc) takes much time & even though it is not able to grind which is completely unsatisfacitory for a new mixer grinder. Request you to rectify the same at the earliest.

i am traqpped too buying bajaj geyser. Bajaj electrical has such substandard geyser that it starts leaking every 3 month. It seems that there water tank cannot sustain hardwater. the onsite service is still worst. Its a test of your patience. The will make fool out of you and try to extract money. I HAVE RAISED A COMPLAINT 15 TIMES SO FAR IN PAST 3 YEARS. sO THINK TWICE BEFORE BUYING SUCH SUBSTANDARD PRODUCT...

Kamlesh
[protected]

i have microwave 2100 etc...which is not wrking rtnow...one of bajaj dealer told me that there is some problem with this element...buafter 2 months he told me that element is not availble..so what should i do.

facing a lot of problem with microwave 2100 etc

I m purchase new bajaj iron before some days ago. but its not working. plz remove this problem.

I purchased Bajaj Water Heater (Majesty 10GPU) from Sales Emporium, 2652 Garia Main Road, Kolkata 700084 on 26/12/2013 (Cash Memo No.:CM/01520/12/[protected] and Water Heater is under 3 Year Guarantee Period. The Water Heater, which is still under Guarantee period, became out of order (not heating) since 21/01/20916. I lodged a complain to the Bajaj Customer Care on 22/01/2016 (Call No. KOL[protected]-1).
Bajaj Customer Care assigned the job to their MAA SARADA ELECTRICALS (Phone No. [protected]). I phoned MAA SARADA ELECTRICALS several times & every time they say they do not have any HEATER in their stock; so they are helpless & can not repair the said heater. They requested me, on their behalf, to contact Bajaj Kolkata Branch Office at Ganesh Chandar Avn. (Ph. No.[protected]. I phoned the Branch Office on 29/01/2016 & they asked me to contact the concerned person (Mr. Sandipta Routh Ph. No. [protected]) & on the same day I tried several times to contact him but failed.
Bajaj is supposed to be a big House Hold company & I am surprised to find the way they are handling their valued customer. Eight days have already been over, a Bajaj customer is suffering for a mare small part of the said water heater that even in the winter when the water heater is needed badly. Have I done any thing wrong by purchasing Bajaj Water Heater where other company's Water Heater are also available in the market?
Sovan De ([protected])

Mu bajaj iron not working so prove engineer for repairing

Complain no be attend

Automatic gas stove complaint

Respected sir, Mere automatic gas stove ka complaint 5561999/27sep2014 5654905/15oct2014 6118622/29dec2014 Abi tak clear nahi hua Mera phno:[protected]

Dear sir,

I have purchased a Bajaj Majesty 3 Burners Gas Stove from Flipkart on March 2017, but one day of Mid June my wife is working on it, all of sudden the glass of stove cracked some piece of cracked glass damaged her hand, then my mother contact to your local service center but your representative talked her in odd language I think he is MR. Sharma after all I call again your service center then he visit & tell us that the new glass cost is Rs. 1250 & it will be changed on chargeable basis even the stove is in guarantee period. I have contact to your Mr. Satish Sharma & on another no [protected] (I don't know the name) but they are unable to answer me properly, they also give me no. of MR. Neeraj Kumar (Rajasthan Service Head) no. but I am unable to contact him.

So I want to Know that it is your customer responsibility bare all expenses with all physical damage & mentally disturbance for calling here & there. Kindly suggest me what I do in my next step that your team is replacing it in warranty period or not.

Regards,

Amit Dhankar
Mob. [protected], [protected]