[Resolved]  Bajaj Electronics — Cheating People selling Electronic appliances by giving discounts on New MRP but selling goods having old MRP price

Address:

Hyderabad, Andhra Pradesh

Hi All, I have purchased LG refrigerator & Godrej Washing Machine From Bajaj Electronics, Panjagutta Hyderabad, A.P on 5th October 2013. The saleperson told that the latest MRP price for washing machine is Rs 12800 for 7.2KG Godrej Washing Machine. I have bargained and negotiated with sales person on the cost and the final price was decided at Rs 11, 700. The Refrigerator and Washing Machine delivered to my home today 6th oct 2013. At the time of delivery I am shocked with the MRP price on Washing Machine is Rs 11, 800 which is having manufacturing date as Dec-2012. I have negotiated on current MRP 12800 and brought it down to Rs 11, 700, but at the time of delivery I have noticed the actual MRP is just Rs 11, 800 and not Rs 12, 800. I was really surprised by the MRP price. Bajaj Electronics are selling the home appliances having old MRP prices at new rates by betraying ustomers showing them the new MRP rates on the catalyst provided in the shworoom, this should avoided, they betraying the customers. I request to take some action on this kind of busniness practises. When I reach them they are not responding properly instead they are fooling customers sayings it new stock with old cover. How can it be old cover? I want to take this very seriously..you should be frank when you are dealing with customers you can do business as your wish. They promised to provide bajaj iron box as free gift but told they don't have stock. In additional they charged me Rs 500 as processing fee as I have taken it on EMI basis. Bajaj Electronics customer care not responding properly. My Invoice number is MAL/CR13/36584 and my mobile number is [protected]. The showroom address as follows: BAJAJ ELECTRONICS Shop No. 6-3-669, Ground Floor, Ozone Complex, Punjagutta, Hyd - 500082 ph no :[protected] Please let me know how I can approach consumer court on this.