[Resolved]  Bajaj Electronics / Samsung Lcd 46c550j — Non compliance within 24 hours

Address:

Hyderabad, Andhra Pradesh

I purchased a '117 cm SAMSUNG HD LCD' from M/s BAJAJ ELECTRONICS, Shop No.6-3-669, Ground Floor, Ozone Complex, Punjagutta, Hyderabad- 500 082, vide Bill No.MALL/CR10/43525 dated[protected], and informed the shopkeeper that the same is being purchased as a gift to my mother on her birthday.

They have delivered the T V only on 27th. (two days after the purchase date).

They have arranged installing the T V on[protected], that too after making more than fifty calls to their customer care number. On enquiring with the technician who came for installation he showed the letter dated 28th received from Bajaj and that he had come immediately for installation.

As per the package the cost also includes DISH TV HD Connection. We have made more than 50 calls and also have gone in person to the shop to arrange installation of the Dish.

But till date they have not responded and have fallen back on their responsibility and have miserably disappointed us. This is a bad example such a big shop is showing towards their customer. I may not be one of the customer, but there may be many who have suffered this humiliation silently and have not published their displeasure and disappointment.

I want to claim compensation for the disappointment I had to face.