[Resolved]  Bajaj Kristal — Bad Service, Non availability of Spares, Manufacturing Mistake

Address:Chennai, Tamil Nadu

I bought my scooter Bajaj Kristal on[protected] from the day one i am facing many problems like petrol line problem (which they told that it is new technology) , No Battery back-up. I had forced to give my vehicle every month for service , each time service cost minimum Rs.4000/- and takes atleast 10 days of time due to non-availability of spares. Whenever i give my vehicle for service, the service people often recommends us to exchange the vehicle which means there are many manufacturing mistake.
I had given my vehicle last month for service they billed us for around Rs.5000/- at (Khivraj Service station). I got my vehicle saying that all done again a week back i and my wife were gone for some festival while returning on the highway road my scooter stuck on a sudden as somewhat i managed to escape from accident. what would have happen if i had fail to manage? Now when i again gave service (Job No:123025 dt :[protected] Ph:[protected] to those people they say that there is problem with the petrol link problem and told that they dont have spare stock and they replied that they will tell only after they receive spare they didnt mention any time (poor responsiblity).I bought my vehicle from Khivraj Motors only because of their 40 years Goodwill but after the date purchase i have faced many problems.
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Aug 13, 2020
Complaint marked as Resolved 
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I'm another owner of a Kristal in Hyderabad. I own it since 2007, though it hasn't given me many problems, the battery backup is really bad. The kickstarter needs you demonstrate your physical fitness to start the scooter using it. Above all, in entire Hyderabad there is only 1 dealer new who services Kristal. Even Bajaj customer care agrees to it. I believe this is not only a problem with the dealer, there is problem in Bajaj itself. It has kind of disowned the product, then why the bloody hell they launched it. This is the reason I'm not going to buy any Bajaj product in my life time and I always advise my friends the same. You talk about any bajaj scooter except the old 2 stroke geared ones and you'll find that it dealt with the product very much in a similar way, e.g. Spirit, ..., Wave, Kristal. It is an irresponsible company and please don't buy any of there products.

bajaj kristal scooty — scooty servicing

my Bajaj sccoty given the for servcing at Mgb in esi at hyd before 30 days.bur tioll now not completed the service.i call many time but they werenot responding praparaly.they were saying parts are not avalabale .whith out partshow to manintan the showromj .this type service is very crusial.shooroom no[protected], jpb card no -1269


Please take nessecity action above4 the problem nad clear my prblen as early as poosibaule

Thanks ,
Regards

T.sudhakar
[protected]
bajajkrystalis very poor service .very worestservicew ininda.ex: i am givenmy krital scooty in mgb esi area before one month till now they were not completed service my job cardno:12269 .daily asking but they were saying complete in two days but they were not given this typestory



so my request aevery body please dont purchase any bajaj products.namgement os very west fellow any body is not rrespones with incloding ngb md also .

Bajaj Kristal — no proper service

Sir,

I handed over my bajaj kristel to rajarajan bajaj, in pondicherry 5 on 20.1.2011 vide their systemk job card no. 2703 my vehicle no. PY-01-AM 6333 with a written promise of delivery date is 27.1.2011.

but till yesterday nothing happen. when ever we visit the shop they says the spare materials is out of stock. I fed up with this people.

if you are able to do any thing. I am age of 56 that too a handicap. (Met with accident not able to travel in a bus or in auto too. because my leg is straighten I am not above to fold my leg more than 30%

if you do me a favour for get my vehicle I will be highly happy for your immidiate action. Please send your reply to my mob no. [protected] (S.SRIRAM) OR TO MY E-Mail id [protected]@yahoo.co.in. or [protected]@gmail.com

.sriram
i am the owner of bajaj kristal (and bajaj sunny zip) from salem, tamilnadu. really for me it is a very good scooter. but only thing is that the spares are neither available nor the showroom here is least bothered to supply the spares as they are really interested to sell only the bikes-which may give them a good profit. so owners of kristal are forced to exchange their vehicle for a bike. but what is to be truly told is that no ladies vehicles are supplied regularly by bajaj. first came sunny, then came sunny zip, then another model of zip, then came wave (which was really masculine) and then lastly came kristal which is a real combat to scooters like tvs scooty brands and other companies' ladies scooters.but all the brands were shortlived and owners of all these vehicles are facing short supply of spares and hence service problems. whereas my sunny zip i bought 14 years back is still used by my daughter (thanks to my mechanic- he manages to buy from old scooters-scraps- or with his own knowledge makes a new spare in lathe). but for kristal all the spares are very sophisticated and ultra modern and hence he requests me to better sell this vehicle and buy any other brand like tvs scooty pep plus or mahindra or other brands. but i could not for i really enjoy riding in my kristal. it is equally enjoyable to ride upon it in small streets with all the bumps as well as the neat highway where i fly only in 60 kms. hence hereby my humble request to bajaj manufacturers is that they should help the poor customers by regular supply of spares as well as boost a ladies scooter like kristal with good spares availability and regular supply of vehicles.

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