[Resolved]  Barclay Bank — Credit Card Charges

BARKLAY TIMES CARD — RS.6140/== DUE WITHOUT USING CARD

SIR,

I GOT TIMES VISA CARD ISSUED ON 10 th SEP-2008, WITH FOLLOWING NO :-

4339XXXXXXXX4477,

I GOT ACALL FROM DELHI OFFICE THAT ONE TRAVEL BAG WORTH RS. 2000/= IS DESPATCHED BY COURIER, THANKS IT IS NOT RECD. AND IN FUTURE I AM NOT GOING TO RECEIVE IT,

I WAS STUNNED BY SMS ON 11TH OCT.-2008 AT 6.03 P.M.THAT MY CARD STATEMENT IS SENT AND AMOUNT DUE IS RS.6741.60DR AND MIN. DUE IS RS. 340/= BY DUE DATE 28TH OCT-2008,

I HAVE NOT EVEN REMOVED THE CARD FROM THE LETTER, AND NOT USED FOR ANY TRANSACTION,

HOW THIS MUCH WAS AMOUNT IS DUE AGAINST MY CARD ??

I WAS DISTURBED BY THIS TYPE OF CHEATING BY SUCH REPUTED BANK,

I WAS TRYING DESPERATELY TO CONTACT YOUR SO CALD 24 HR CUSTOMER CARE NO BUT OF NO USE, ALL LINES WERE BUSY, THEN FINALLY I GOT TAPED MESAAGE THAT OFFICE IS OPEN ONLY FOR WORKING ROURS FROM 9.00 TO 18.00 HRS,

WAITING FOR YOUR QUICK REPLY,

THANKS,

SUNIL KUMAR VERMA

Barclays bank Credit card — extra charges

Dear Sir,

I am Shambhu Jha, having Barclays Bank Credit Card No. [protected]. I received an Statement in the Month of September ( after 15th september as statement date is 12th September), in which they have charged Priority Circle Charges of Rs. 5000+ 12.36% Tax.

I called to the customer support of Barclays and asked for this clearification, but instead of listining to my complain they gave me some other Tel. No. of Priority Circle and requested to speak to them.

I contacted that no. also but they say that reverting the charges in the statement can not be done by them and for that speak to Customer Service only.

I was fed up trying to speak to both of them but no one has taken responsibility. I realised that this company may say afterwords that since the complain was not registered within 21 days hence all the charges in the statement is binding on me.

Hence, I made my first written complain on 28th September and from then I had send at least 20 e-mails and several Tel. Calls. but till that they have not sorted the problem and each time the reply is differed from the 1st.

I would like to take up my case against this bank demanding penality, Kindly how to proceed to RBI and Consumer Court for the same.

Best Regards,

Shambhu Jha
+91 [protected]

REGARDING MY CARD NO [protected] THERE IS ONLY LATE PAYMENT CHARGES
I SPOKE WITH MR VISHAL ON 07.02.2009 AT 1.30PM HE INFORMED ME THAT BY PAYING RS 1000.00 MY ACCOUNT WILL BE SETTELED PLEASE SEND SOME BODY TO COOLECT THE AMOUNT AND HAND OVER NO DUES CERTIFICATE I MAILED TO [protected]@barclays.com
THIS MAIL IS NOT GOING
ANIL CHOPRA
F-19 LAJPAT NAGAR--1
N DELHI -110024

Barclay Bank — Excess amount charged

I done a transaction of Rs. 3, 700/- at Digitech Infosystems, Lucknow, authorized Canon Service center by making a purchase of one Toner for my printer by using my Barclay bank credit card. but Barclay sent me a bill for Rs. 3792.50. on inquiring they told that the transaction is done for fuel. the also charged Rs. 112.36 for chargeslip retrieval fee, which I never asked. I also told them that the merchant runs his business on first floor and sent them the photo copy of bill along with the photo copy of chargelip customers' copy.

Kindly help me for getting the reversal of charges

Barclay Bank — Discriminatory Norms

Sir
I am a Indian Air Force officer. I frequently use Yatra website for air ticket booking. Barclay bank had acquired my contact details from Yatra. I received a tele marketing call from bank's executive for credit card. When the executive came to know that I am a defence officer he informed that as a bank policy barclay does not issue cards to defence personal. I posess a citibank Indian Airforce Card for almoast a decade and a ICICI gold credit card along with my salary ac. Thus I am not really in need of barclay card but my concern is bank's discriminatory policy. I strongly feel that if at all such a policy exists it is discriminatory and I will do my best to tackle this discrimination as I take it as an assault on the integrity of the one of the finest defence forces of the world. If need be I will use RTI, contact bank ombudsman, try and create a public opinion against such policies and inform media about it.Thanks

Barkley Bank Credit Card — Over Charge to credit card

The 7 Heaven credit card by Barkley Bank is the worse credit card that I ever have. I pay my bill on time the whole amount. The bank did not accept the payment instead the bank send email( the payment was received), but it was not true the other bank did not release the money. Instead of The Barkley contact me by mail, phone, or email. the another bank sent me a letter where appear the reason to release the money to Barkley. When I call the customer service told me if I pay the money the Bank can forgive the late fee because it was not my fault. When I check the bank statement I have $79.00 late fee more . I call to give my complaint the customer service told me that I was my fault and the Bank will not drop the late fee in the account. I told him to close the account that I need to deal with bank with so bad customer relation. I regret to open account with Bank.

Barclays Credit Card — Discrimination while issue of credit card

Hi,


I applied for Barclays Credit card. Company executive called me to gather initial details. ( From number +[protected]


While discussion executive asked me whether I stay in rented house or own house. She also asked my maritual status and if I stay with family or not.


I told her I am single, and stay in rented house with my friends. ( I have own house and my family stays in Pune while I work in Bangalore).


I was told that company can not process my request. This is because I do not stay with family.


While credit card company has right to offer their services based on repayment capacity of indivisual, they can not deny service based on social status.


In my case I personally took this as a discrimination against me. ( The class of the society which is single and do not stay with family are classified in certain way).


This does not appear very clear discrimination such as based upon gendercast or skin color, but it is clearly a social profiling and need some action.


I want to know if some action can be taken against such policies?

Barclay Bank — Barclay Bank - Reversal of Amt....

Hi,

I was holding Barclay Bank Credit card and was using it. My Card No:-[protected]. In the month of December 2008 I checked the bill and have seen that the bank has charged an amt of 6000 as Barclay Priority Circle fees, but I have not received any gift or any thing from Barclay.

After that I called the customer care but they told we cant revert back the amt that is charged on your card and you have to contact Priority Circle.
From that time I called Customer care some 1000 times and send mails also a lot of time but everytime they are telling it cant be reverted. So I told them untill they are not reverse that amt I wont pay and I asked them to close my account.

But in the mean time every month I received call from Collection Dept of the Bank and asking me to make a min payment of 1300 Rs and I make the payment in hope that bank might reverse back that amt.

In the month of Feb 2010 also I make the payment of 1300 Rs to the Bank and they promised me the setelment amt will be 6000 Rs. And I promised to pay the rest of the amt.

But still they are sending me the bill of Rs 22000/- approx and my credit rating has also became low due to that.

So sir can you please look into the matter or shall advice me something abt how to take legal action against the bank.

Please help me in this respect.

Regards,
Debashis

Barclay Bank — EXtra charges

As i am the barclay credit card holder for 2 years, on month of jan2010 i made transaction of arround 600.00 INR, which amount i suppose to pay by 22 feb 2010, but barclay bank did not send any statement on my addres not even message on mobile phone, so i forgot to made payment .finaly on month of may i got message on mobile that i need to pay 1900 aprox. by 22nd of may 2010. then i spoke to barclay bank customer care about that message they told me that all this amount is including all late payment fee and taxes.then i asked them how much i need to pay now including may month that was full final 2605.00 INR.
i agreed and made the paymentof 2605.00 by cheque.
even that time i made request for close my card as i dont wish to use it.
after 1 month i got a message that i need to make payment of 648.17 INR, i was socked and immediately i called up bank customer care then i came to know that that time i made 70.00 INR less payment which is actually some charges which they did not tell me , that time they asked me make final payment of 2605.00INR.and after that your card will be closed.
last week i made request for reversal of that extra amount and bank declined that request.
now i am requsting to consumer forum please help me out .

Kamalesh k. Joshi
[protected]@gmail.com
[protected]

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