[Resolved] Bharti Airtel India Ltd. — Receiving unwanted sms & promo calls | |||
Subject: 2 Lacs claim on Bharti Airtel India Ltd. due to mentally tortureness. Issue : I am using Airtel number [protected]. And I had already register with NDNC service, registered on Dec 2009 and my DND registration number is S[protected], but I am getting messages and calls in frequent manner. I have informed about this to Airtel customer care and I have provided them the numbers and names of the company, date and time at which I received those messages,but every time they provide me a new complaint or reference number but no action has been taken so far from Airtel.My complaint and reference numbers are as follows: reference number: 502400 complaint number:[protected] IS LATEST TOO MANY OLDS I DON'T KNOW I got three calls & lots of sms from airtel side,now i know if i registered my DND service and if i get call and no action taken by service provider then i can claim 5000 Rs per call. As i distrub three times. Details of call- [protected] Aug [protected] - 22 July [protected]-20 July I want 15000 claim so that airtel will not do that activity in future. So please take a right action regarding that issue as airtel did not take any right action. Here is what TRAI says in this regards: There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.500/- & Rs.1000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2007, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.5000/- for first non-compliance of the regulation and in case of second or subsequent such non-compliance, an amount not exceeding Rs.20,000/- for each such non-compliance. Regards, Akhil Singhal Noida [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
i have booked a product from AVAMERCHANDISING offer through HDFC CREDIT BANK CARD but not received product and i am paying EMI. do not purchace any product from this company.
Airtel Promotional — unwanted receive calls..
Mumbai.19th January, 2009..I/we having in Airtail-Mobile-No:[protected] >Again Register with NDNC-Register-A [protected]-dt.27th February, 2008-(PreviousReg.No.:F[protected]-dt.27tAugust, 2007)Applicant /Subscriber-[protected]- Inspite of NDNC since year, being Harrash/Disturb by the so called -RECEIVED - UNWANTED -CALLS . Applicant hereby gives the details of 'Unwanted Calls : -
1)Receive Calls Details :(a) [protected]-Airtail Promotional-Recording on 19th Jan.2009.17-32 pm>
(b) [protected]- " " " 18th Jan.2009 12.40pm
(c) [protected] " " " 16thJan.2009 16.09pm
(d) [protected] 15thJan.2009
I am facing same type of problem. Somebody is calling from this number [protected] to my wife and giving false information. While asking he is not giving his identity and the second day also he is sending sms from the same number which is absolutely wrong message.
This is one type of mental harashment to me as well as my family.
Requesting airtel to look into the matter seriously.
This is one type of mental harashment to me as well as my family.
Requesting airtel to look into the matter seriously.
I have been registered on DND since 2007 Registeration no: . I have been getting promotional 4-5 SMS every day primarily SMS sending job offers. I am also getting it from real estate etc. I had registered complaint with AIRTEL CUSTOMER CARE but they came back saying that the telemarketer does not belong to another operator's network and my request has been forwarded, but i am still receiving promo sms, infact they have now increased even more. If AIRTEL cannot stop this then who can? Please do the needful at the earliest.
Here is what TRAI says in this regards:
There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.25000/- & upto Rs.2, 50, 000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2010, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.25000/- for first non-compliance of the regulation and in case of sixth subsequent such non-compliance, an amount not exceeding Rs.2, 50, 000/- for each such non-compliance.
Here is what TRAI says in this regards:
There is a provision for disconnection of the telemarketer telephone number / telecom resource if the UCC is sent even after levy of Rs.25000/- & upto Rs.2, 50, 000/- tariff. In case of non-compliance to the Telecom Unsolicited Commercial Communications Regulations, 2010, the Service Provider is also liable to pay an amount by way of financial disincentive, not exceeding Rs.25000/- for first non-compliance of the regulation and in case of sixth subsequent such non-compliance, an amount not exceeding Rs.2, 50, 000/- for each such non-compliance.
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Airtel India — Receiving cheap SMS and Phone calls
I am receiving cheap SMS from phone number [protected] - which belongs to Airtel Kerala GSM subscriber.PLease warn him for this else I will book a police complaint against him.
When called he does not disclose his identity and is not fluent in English speaks broken words in english, seems to know only Malayalam.
A mental psychic person ?
Airtel please handle this number seriously