Bharti Airtel Limited — Portability issues

AirTel — Portability Issues

I had a prepaid mobile connection [protected] with Tata Docomo on my name.I submitted a portability request to airtel was given on 08/03/2011.The request was processed on 21 Mar 2011.Four days have passed now and i am unable to make/receive any calls from my number.the services to my number haven't been given till now.

Calling the customer care and complaint no. of 121 and 198 has not resulted in no help as the customer care representatives are helpless and clueless about the same.Even repeated mails to the customer care haven't drawn any response from the company.

While availing the service a time gap of only 5 hrs was asked by the company ,I would like to know whether this can be taken as misleading the customer and whether the company is responsible for the emotional distress and the financial losses i have incurred due to the same.



Arun Bhoj
Ph-[protected]
[protected]@gmail.com

Namaste Mr. Bhavsar,

This is to inform you that your concern listed on 24 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Bhavsar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33