[Resolved]  Body Care Gurgaon — Cheated and no manners to the center Manager

Address:Gurgaon, Haryana

Body care in Gurgaon is having the most unprofessional people. I had taken a package of reducing 20kgs and 10 tucks. Due to some health problems we could not go for few months and now they are denying us to continue to give sessions. Centre head over there does not even have mannners to talk to people. At the time of sale, they were after us to take the package and now she is not even coming on phone. Her executive is continuously communicating that she is busy.

In addition to above they are saying that you have signed the form at the time of enrollment and where this condition was mentioned that incase you will not come for a month than your registration will be cancelled. Whereas they never told us anything like this before and even at the signing of forms they said there is nothing special in this form and you just sign it.

I recoomend that such cheaters should be behind bars and strict action should be taken by the authorities
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

You can take up your complaints with your disctrict consumer dispute resolution group. which comprises of judges, and IAS oficers. : http://ncdrc.nic.in/

you can approach consumer courts in your district too - if you are a lady then you will be provided with a free lawyer as well!

Good luck!
Full of . I took a bridal package last year and it has not finished till date. I asked for giving the money back or adjusting by providing other services but they are not agreeing. They have my 50K INR ... and they keep on asking me to enroll for packages. Preeti & Kajal are managers at front desk would would do anything to take your money from you. Is there a way to get my money back ?
I have had a similar problem with Body Care Gurgaon. The managers promise the earth while selling packages. However, the "treatments" are not at all beneficial and are completely ineffective. I was promised a guaranteed weight loss of 10 kgs but I have put on 6 kgs since I have joined them. They refuse to do a refund, nor are they willing to increase the timelines if all sessions have not been used. Preeti had sold me packages worth Rs 75000 saying she would adjust and accomodate my hectic schedule. Now she has quit and Kajal refuses to honor the commitment. These people thrive on dishonesty and should be put behind bars.
Hi the attendants / dieticians are always coming late and made it a habit, without relising that the clients need to go to office just after the sessions. If the center starts at 7 am the people are never in before 7.20 and sessions starts only at 07.30. Making everyone late, but there is no one to hear or rectify. It's just that you have paid and now you are stuck. Hope they understand its not a favour they are doing to their clients but also they get paid for it, unheard of in the service industry.
Body care gurgaon is a fraud...I think all their branches are fraud. At the time of joining they lure customers with attractive packages but after they do not give the required services nor they give your money back. Beware of them and DO NOT join it.
I took a 20kg weight loss package from body care. At the time of joining Kajal clearly mentionf their is no validity for my package as it will continue till the time i reduce 20kgs and i confirmed the same with her several times. Now, due to some personal reasons i was not able to go to bodycare regularly and their dietician Soma was threatning me to cancel my card wherein being a regular cst my weight is stuck from last several months. There staff is rude and don't know how to treat their customers after you paid them. I have wasted my money, time and petrol going there and now they people are looking for reasons to cancel my card as they can't provide me the proper result. I want to take strict action against them.
Well i had joint bodycare last year in june. I would
Like to state that yes i have lost 15 kg weight in aprrox 6 months. But still i would like to say that it is very sad to say how they cheat their customers. I had till date taken so many packages from them coating approx 70 k and recommended many if my friends to to join . As per their rule i[censored] give recommendation they give u gift in terms of 2-3 tucks etc. but these fraud people dint give me any thing.
Secondly by every month end new scheme come out . They again misguided me and gave me the scheme which after 2 days had to extra therapy complimentary with it . I had told them to weight till month end so that i could take a best scheme. But boz i had faith on them i took it. Later after two days when i asked them that u have given me the scheme with 5 lipo +5 potali and plz change it to the one which was the same but with 2 complimentary lipo and potali. The amount was the same. On this i was been insulted and umlauted by their Center manager mrs kajal she spoke to me as if i am her servant and she
is doing a affair to me. She treated me as if i have not paid a penny . I an shocked that such a big organisation has kept such a mannerless lady.
I have asked them to refund my money so that i can join vlcc which is more professional and organised. Well i wont say that rest of their staff is very pleasing and gud. But i would request the management to plz make a note of it .
I would wait for their response otherwise my next step will be worse.
Meenakshi

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Body Care
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    90
    Pending
    0
    Resolved
    46
    Body Care Address
    42, Ashoka Crescent Road, DLF Phase 1, Gurgaon, Haryana, India - 122002
    View all Body Care contact information