[Resolved]  BSNL Kolkata Telephones — Phone not working

Dear Sir,

I am a subscriber of BSNL Kolkata Telephone. My phone number is 2460 1473.


Since the last 12 days my phone is dead. I have registered a complaint on 1st October 2007 (Docket No: C-4033). I was told it would be functional from October 3rd 2007, since October 2nd was a public holiday. On 5th October,when the phone was still
not functional I again registered a complaint (Docket No: C-6218). I was told that there was a strike going on and only when
it was over would any action be taken. On 9th October I again filed a complaint (Docket No: C-8107). I was told that the
internal phone wiring in my house was defective, and I had to get it rectified by calling an electrician.

From 1st October to 9th October nobody from BSNL Kolkata visited my house to check the wiring. How do they know it is defective, sitting in the confines of their office?

Today, at 13.30hrs two people from BSNL Kolkata, came to my house. One of them entered and straightaway told me that the internal wiring had to be changed and demanded Rs.400. I asked how he arrived at the sum of Rs.400 without even checking the
wiring. He simply said he knew the wiring had to be changed. I then told him that I wanted a receipt for Rs.400. He told me that he would not give me one as it was unofficial work. I then asked them to leave.

I urge you to use your good offices to have my line working again. This is nothing but harassment from BSNL Kolkata employees to stall work and extract the maximum money, since Puja is around the corner. What is the use of paying monthly rental if 20 days in a month my phone is not working?


Kindly see that the issue is resolved immediately.

Yours sincerely,


Sri Lata
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi,

I'm facing problem in Broadband services from a long time. Kindly sort this matter ASAP please. Thanks.
Kakali Dey
[protected]
Dear I am ajit paul my telephone no.[protected]. my telephone is deed for last 6 days but I try to complain over phone but nobody care. pls take care of this matter & help me out continue with bsnl.

thanks & b. rgds

Ajit paul
my phone no 24009051 is not working since last 7/10 days. i noted complain 3/4 times but no proper reply/ attend taken by bsnl office.
pl suggest me .

tks
anuj jha
60 t.c. road
new alipore
kolkata-700053
Regn no is slm/gg.Nor.09-10/00371, customer id no[protected], work order no:slm/n/gg/09-10/0655 my phone connection is coming and going, no one picking up phone when called, and when talking to office they are telling to come tomorrow and tomorrow everyday, my number is [protected]
Dear Sir,

This is Dipesh Majumdar, residing at P - 41 A, South Eastern Railway Employees Housing Co - operative, Kamdohari, P.O : Garia, Kolkata - 700 084 wish to draw your attention on the problems of my land line[protected]. For the last one month, there is continuous noise and we are unable either to speak or to listen.Although we have already lodged complaints, but no corrective actions have so far been taken and we are suffering like any thing. Please take necessary actions and restore the line at the earliest.

Regards,

Dipesh Majumdar
Garia, Kolkata.
Dear Sir,
I am a subscriber of BSNL Kolkata Telephone.My phone number is 22345698
Since the last 3 days my phone is dead
please do the needful action as early as possible,

Thanking you
SHAGUFTA KHAN

bsnl kolkata — telephone not working

my telephone num is 24420587
not working from 4 month ....
have complained many times still no action taken
pls help.
Dear Sir/Madam

I am one of the subscribers of Kolkata Telephone, my phone no. is 24178201.
From more than last two months my telephone is creating so much noise that nothing can be heard. Meanwhile I had registered complain through 2198 twice but nothing has changed. As when some days go away when I search for my earlier complain it’s found that I am registering fresh complain. It’s really amusing that there is no systems on your part to take care of a specific complain adequately.
By that way today again fresh complain has been registered & the docket no. is K876. Will somebody from your end will take this note sincerely & solve the concern…..
Dear Sir,
My telephone num is 24423589. Not working exactly, like problem of sound on outgoing calls, they cannot listen any voice from me who call me or whom I call. The problem has been creating from few months. Recently the technicians have come and replaced the receiver by a old receiver and also told that as I will do a complaint for replace a new receiver. Please help me as early as possible.

add: 65A/21 swinhoe lane, kasba, Kolkata - 700 042. Mob: [protected]
Respected
Authority (BSNL Kolkata), i took a Datacard (3G ) for internet usage purpose on 30/05/2009 and paid Rs.1000. But due to unavailability of Signals in my neighborhood I was unable to use the Datacard and contacted the BSNL operators.But the problem persisted and at last the BSNL operator told me to surrender the Datacard.So i surrendered it on 30/06/2009.And i just now got Rs.370 back.So on what basis I haven't got my Rs.1000 back.Why should you deducted Rs.630 from my security deposit as I unable d to use it at all? Please return me back my Whole Security deposit.
Can you please look in to this issue.Eagerly waiting for your reply.

Thanks and Regards
Amitava Ghosh
THE MOST INTERSESTING THING IS DGM'S EMAIL ID IS NOT WORKING, THOUGH HE PROVIDES IT IN HIS MAIL. THE FOLLOWING MAIL IS FOR YOUR VALUED PERUSAL.


Hi. This is the qmail-send program at rediffmail.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[protected]@bsnl.in>:
218.248.240.11 does not like recipient.
Remote host said: 550 Recipient does not exist here
Giving up on 218.248.240.11.

--- Enclosed is a copy of the message.

Subject: Re: Bill for Telephone Number 23432861 of 09/10/2009 is Paid

Dear Mr. Bhuvaneshwar Prasad,

We have been a customer for BSNL for last 12 years. Everything had been running okay till 2008. The problems started once I went for broadband. The broadband connection is an integral part of my profession. But very frequently I use to get stuck out of its poor and irregular services. The worst problem is, BSNL never provides room to rectify customers' inconvenience. So many times it has happened, I could not receive your hardcopy bills in time and unable to pay bill amount, as a result the connection got off. Always I have tried to get a convenient way (online or other modes) for payment but in vain. I am fade up and frustrated. Right now, despite making payment in time, my broadband has not been working for last 10 days. Please suggest me the way out. I am sincerely trying to avail 500C bradband scheme, but cooperation from your end has not been available.

Necessary action is highly solicited.

Regards,

KOUSIK ROY

S/O MRS ARCHANA ROY

P. NO 23432861

5A/9, NEW BALLYGUNGE RD (FORMERLY BEDIADANGA SECOND LANE)
KOLKATA 700039

On Wed, 02 Dec 2009 03:04:28 +0530 wrote
>

Calcutta Telephones Online
Bill Presentation



Calcutta Telephones thanks you for paying the
Bill.Bill for Telephone Number 23432861 of
09/10/2009 is Paid on 30/11/2009 With best
wishes,

Bhuvaneshwar Prasad
DGM(Telecom Revenue)
[protected]@bsnl.in
Calcutta Telephones
Dear Sir,
My pre-paid BSNL cell No. is[protected], earlier I requested your customer care to take action on coming unnecessary commercial SMS, but this has not been stopped till date. Today (18.12.09) at 1.59 PM a call came to my mobile from the No.[protected], I heard a hindi film song after that surprisingly a call charge has been deducted from my balance.
I request you to kindly look into the matter and take action in this regard so that no such call get access to my mobile.

Dipak De
I was an bsnl landline customer Ph. No.[protected] which also linked with a manikjod mobile . I surrender both of my line on may 2009. But till now bill amount are debited from my bank account.

So please take necessary action from your end quickly and relif me from this tension.

Yoursfaithfully,
Kalyani Dutta
Dear Sir,

My BSNL Land phone no.[protected]. The telephone line is not working about 30 days. I have complaint several times from last 30 days. My complaint docket no. is
P-1753 dated 30.12.2009. After recording complain, a technician, named Halder who is looking in Bansdroni, Subodh Park Area came to my house. After checking & dectating he told that he will come another day to rectify the fault. Now, he is not agree to come and rectify the line. In this regard I would request you, please look in to the matter as we are facing lot of trouble, also take a action against the BSNL negligence staff.

Somnath Sengupta
191, Subodh Park,
"Basudha", Gr. Floor,
Bansdroni, Kolkata 70
Base Phone :[protected]
Mobile : [protected]
Dear Sir,
My phone number is 25734709 which remains dead atleast 15 days a moth.I have to lodge the complain time and again .I think this is the sheer typical working attitude of the governmnt service provider .They are not responsive, to any grievences of their customer.It is this callous approch the private services providers are mushrooming like any thing.
I have got fadeup with BSNL .Kindly requested to withdraw this phone with immediate effect.plz
DR.I.HAQUE
C-103
NEW TOWN METRO PLAZA
ATGHARA
RAJARHAT MAIN ROAD,
KOLKATA 136
Dear Sir,

I am a subscriber of BSNL Kolkata Telephone.My phone number is 22350619.
Since the last 25 days my phone is dead.
please do the needful action as early as possible,

Thanks,
Kuldeep
my landphone+fax attached but fax mechine not responese kindly cheak
Dear Sir,

I am a subscriber of BSNL Kolkata Telephone. My phone number is[protected].
Since the last 3 days my phone is dead. I have registered a complaint on 26th february 2010. I was told that there was a strike going on and only when it was over would any action be taken.


pls take care of this matter & help me out continue with bsnl.
My telephone No is 24524669
Kolkata telephone's fault booking service is itself faulty.
xxxx2198 has been changed to some unknown No.
198 is not registering the complain.
The Numbers of concerned DE(internal) and DE( extnl) are false numbers.
No body will attend xxxx1010 or xxxx2020.
The Number of SDE will not be attended by any body even at 1100 hrs.
For last seven days both my laznd line and BB not functioning and I dont find
any number to register my complain.
I am also least hope ful even after this complain any body will
respond.
K S Mukherjee.
BSNL Kolkata Telephones Complaints -
Phone not working(Receiver)

Dear Sir,

I am a subscriber of BSNL Kolkata Telephone. My phone number is 2483 6152.


Since the last 6 month my phone is dailing problem. I have registered a complaint on 22nd March 2010 (Docket No: U-3036)befour 4 month.ago BSNLauthority was replaceed my set with old one they told us new receiver are nol available it would be function ok from next month it would given same problem.since
today phone was not properly functional.
I want e-mail id of any person of Jadavpur Exchanje who is given us relife from this trouble, with proper action to be taken.and written feed-back to my e-mail.
Also infrom you that meter reading(1962) is not available in my phone.
I urge you to use your good responce from BSNLKolkata.
Kindly see that the issue is resolved immediately.

Yours sincerely,
Anasua Nag

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