[Resolved]  Reliance Communications — Cheating by Reliance communication

I am reguler customer of reliance but they do not show intrest to solve my problem so i advice every one diconnect all Reliance phone .

Dear Customer,



In response to your mail regarding Reliance Mobile number [protected], we understand that one of our executives had contacted you and informed you to logged the Police complaint against executive as the Customer Application Form receipt number which is provided is not valid proof.

Please note that we have taken up your issue with concerned department for appropriate action. The same will be reviewed by our management team in order to serve you better.



We look forward to an opportunity to assist you again.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].



Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.



Yours sincerely,



Robin Chaturvedi

Customer Care

Reliance Communications



Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.



This electronic message transmission contains information` from Reliance Infocomm & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: chitra shal garg ([protected]@yahoo.co.in)
Date: Monday, September 14, 2009 04:50 PM
To: anil.[protected]@relianceada.com (anil.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference your mail.

Respected Sir,

I send blow mention complaint your customer care but they do not take any action against my complaint.Reliance offer me a plan some one come & collect cash regarding this plan
also given me a slip no.[protected] dtd.28.08.2009 attached with this mail scan copy of for Rs. 700(seven hundred rupees).Against this when i followup my plan & complaint from your customer care centre they said that refused that they do not recd. cash.Till date neither they change my plan nor credit the amount in my account.

I think reliance is big company if they treat his customer like this it is very shame full for company.

Pls take action for my complaint as early as possible.


With Regards,

Chitara Shal Garg
[protected]



--- On Wed, 9/9/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]'Reference your mail.
To: "chitra shal garg" <[protected]@yahoo.co.in>
Date: Wednesday, 9 September, 2009, 2:45 PM


Dear Customer,



In response to your mail regarding Reliance Mobile number [protected], we understand that one of our executives had contacted you and informed you to logged the Police complaint against executive as the Customer Application Form receipt number which is provided is not valid proof.

Please note that we have taken up your issue with concerned department to take appropriate action.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].


Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Yours sincerely,


Vaishali Kadam

Customer Care

Reliance Communications


Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.


This electronic message transmission contains information from Reliance Communications Ltd and is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: chitra shal garg ([protected]@yahoo.co.in)
Date: Wednesday, September 09, 2009 10:43 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: RE: Reference your mail.


Dear Sir,

Pls find atteched Reliance Communication Acknowledgment slip as per telephonic disscution with the received call detail (
Number Date Time Call Duration

[protected] 08.09.2009 01:51 pm 2:27 minutes )


Pls taking action earliest against this matter.



Thanks,



Chitra Shal Garg

[protected]




--- On Mon, 7/9/09, [protected]@relianceada.com <[protected]@relianceada.com> wrote:


From: [protected]@relianceada.com <[protected]@relianceada.com>
Subject: RE:'ADAG=[protected]'Reference your mail.
To: "chitra shal garg" <[protected]@yahoo.co.in>
Date: Monday, 7 September, 2009, 3:17 PM


Dear Customer,


This is in reference to your mail regarding your Reliance Mobile Number [protected]. Please note that your complaint is logged as Service Request ID[protected]. We are working on it and will respond to you in next 2 days.

We regret the inconvenience caused to you while using our services and are concerned by the feedback received from you. We are aware that the issues highlighted by you have been purely aimed at improving our services and to make our relationship with you last for a lifetime.

Please note that we have taken up your issue with concerned department to take appropriate action.



For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at [protected]@relianceada.com or fax us at[protected].


Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.


Regards,


Sonu Ratnakar

Customer Care
Reliance Communications


"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attahments) with size less than or equal to the allowed mail limit in all your future communication..


Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments).


Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.


-----Original Message-----
From: chitra shal garg ([protected]@yahoo.co.in)
Date: Monday, September 07, 2009 02:23 PM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: FRAUD BY RELIANCE



Dear Sir,



Pls note that my self Chitra Shal Garg my reliance no.-[protected] my current plan is 770/- Reliance to Reliance Local & STD unlimited free. I have received a call from Reliance R World (No.-[protected])

As on 27.08.2009 and told me that you are selected in draw and reliance offer you new plan 425/- per month rent and offer in this plan 5000 minutes free Reliance to Reliance and other call charges Rs. 0.50/- per minute. He demands Rs. 700/- as security deposit and it will be less in my 1st & 2nd reliance bill. He call as on 28.08.2009 for collection of 700/- on above no. And than call me new no.-[protected] for collect Rs.700/- and executive come in my office as on 28.08.2009 and collected from me Rs.-700/- and my one passport photo and photocopy of my pan card and give me Receipt no.-[protected] Dt.-28.08....2009 & said that it will be change in 24 hours but my plan is not change as on till date. I call many times on this (no.-[protected]& [protected]) but they did not pick my phone. When I call on Customer care center of reliance they said that they have not received any request fm my side & no application pending at there regarding this Plan.

I receive all call against this matter as followed: -

Number Date Time Call Duration

[protected] 27.08.2009 04:36 pm 11:10 minutes

[protected] 28.08.2009 11:04 am 02:13 minutes

[protected] 28.08.2009 11:09 am 02:18 minutes

[protected] 28.08.2009 02:23 pm 00:44 minutes

[protected] 28.08.2009 02:57 pm 00:41 minutes

[protected] 01.09.2009 06:58 pm 00:41 minutes

[protected] 02.09.2009 06:22 pm 01:39 minutes

[protected] 02.09.2009 06:46 pm 01:42 minutes



Pls check and clarify this problem urgent and conform me. If reliance not taking any action regarding this I am not paid my current bill & also go Consumer court.