[Resolved] Cholamandalam Dbs Finance Limited — Two Wheeler Loan | |||
The mail is attached for the problem I have faced no body from the company has contacted me. When the company is not ready to serve the customers why I sould visit their office always. Dear Team, Some executive has given a call to me and told me that they are some instalment due from my side. He said the manager will revert on this for the same, But nobody has contacted me till date. I have losed my patience. I have already forwarded this mail to the consumer forum and now not ready to pay a single rupee. As per my knowledge not instalments were pending. Further I have not received any statement for the due amount. If sent request you to provide me the courier details or postal details. Request you to revert on this matter as early as possible. Regards Vijay Gupta --- On Wed, 24/3/10, CRMHO-PL <[protected]@choladbs.murugappa.com> wrote: From: CRMHO-PL <[protected]@choladbs.murugappa.com> Subject: RE: Two Wheelerl Loan (X2WHMLP[protected] - SRI VIJAY KUMAR GUPTA) To: gupta.[protected]@yahoo.in Date: Wednesday, 24 March, 2010, 5:37 AM Dear Customer, With reference to your request and as per our telecon, we wish to inform you that currently there is overdue of Rs.2,769.00 as on date and hereby we request you to remit the same at our branch. We regret for any inconvenience caused to you in this regard. The address of our Hyderabad Branch is, CHOLAMANADALAM DBS FINANCE LTD, 3rd Floor, ANK Tower Raj Bhavan Road, opp HDFC Bank Somajiguda Hyderabad - 500 002 PH:[protected] Should you require any further assistance please call us at our Toll free Number[protected] or[protected] or write us at [protected]@choladbs.murugappa.com. Thanking you and assuring you of our best services at all times. Thanks and Regards, Executive Customer Relationship Management. Cholamandalam DBS. [protected][protected][protected][protected] From: Vijay a Gupta [mailto:gupta.[protected]@yahoo.in] Sent: Sunday, March 14, 2010 4:22 PM To: Customer Care-CholaDBS Subject: Important - Poor Customer service at Ameerpet Hyderabad Branch Dear Team, I Vijay Kumar Gupta bearing Two Wheeler Loan Account No X2WHMLP[protected] Feel very bad to write this mail on your service provided at Ameerpet Hyderabad Branch. I visited Ameerpet Branch of Cholamandalam on 13 March 2010 for NOC to make the due payment but no body is available at two wheeler service counter. When I enquired with security guard about the concern person he replied that the person Mr Srinivas went for tea. I waited for one & half hour and one again asked the guard about the person he replied that he is on leave. I am confused whether srinivas went for a tea or he is on leave. Then I asked him that I want to meet a Manager of that branch, security guard replied that the manager is on leave. I asked who is the next person to escalate the same. I tried to lodge a complaint on toll free number they have lifted the call but suggested me to write the this mail. Further I requested to provide me a contact number of manager but nobody has provided me any number.Further there is no escalation matrix available in the office. If the manager is not available then you cannot stop all the operations at branch. I cannot take a leave every week and cannot visit This problem is not only faced by me but by all the persons visited the office on that day. I have a list of six persons who have faced the same problem on the same day. For your confirmation please contact other customer who has faced the same problem on same day. Customer name : Haranadh Loan No ; XZWHMLP[protected] Phone No:[protected] Further I required a revert on action taken against Mr Haranadh & Mr Srinivas and request you to resolve my problem immediately else the same mail will be forwarded to the consumer forum and will be printed in Newspapers. Thanks & Regards Vijay Gupta Ph;[protected] [protected][protected][protected][protected] The INTERNET now has a personality. YOURS! See your Yahoo! Homepage. CONFIDENTIAL NOTE: The information contained in this email is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential and exempt from disclosure under applicable laws. If you are not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication (other than to the intended recipient) is strictly prohibited. If you have received this communication in error, please immediately notify the sender and delete the mail. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
5 Comments | |||
Comments
i was taken a two wheeler loan product from you but after clearance of my emi, s i have not received loan noc details are below vehicle no. RJ-14 GS-2303 model super splendour adress 5-KHA-23 housing board shastri nagar jaipur rajsthan pin 302016 contact [protected]
Reply
i was taken a two wheeler loan product from you but after clearance of my emi, s i have not received loan noc details are below vehicle no. AP 11 ac 6906 model pulsur .application no x2whmlp[protected]...
cholaMandalam dbs finance india LTD — For PF
Hello SIR,My name is Kamleshwar kumar I send many mail for my PF
status but not meet me any result reward please tail me my PF status
My PF no-TN-[protected]
and my Employee no-P4602 I am apply for PF before 2 year and after 6
month your company send my PF in my ICICI BANK account[protected]
but my PF not transfer in my icici account because my account is
closed so My PF cheque return from icici bank my PF cheque no
is-615699(SBI) deliver cheque date 30/09/2009.Sir I send some
documents in your office in august 2010 for my new bank account detail
of SBI my account no is [protected] .My PF cheque transfer in my new
sbi account but after that my PF not transfer in account so I request
to you please cheque my PF status and give me my PF status.
Thanks you,
Regards,
Kamleshwar Kuamr,
Emp Co-P4602
PF account no-TN[protected]
Add-N119 Raghubir Nagar
New Delhi-110027
My mobile no-[protected]
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