Clues Network Pvt. Ltd. — Wrong information given on site | |||||
I had ordered a belkin case for my ipad from shopclues. While ordering it was shown as being 'in stock'. After ordering and waiting for a week, there was no sign of the product getting shipped, so I registered a complaint with them online(their phone lines are always busy, so couldn't get throught). After I registered the complaint they replied saying that they are not able to procure it online and that they will refund the money. But it is still displayed as being 'in stock' on their website. I am waiting for the refund, hope they give it in time, I don't trust them. They are not a trustworthy online shopping portal. Please be careful. I think they are rolling the money that the customers are giving the money for getting short term interest. Was this information helpful? | |||||
 4 Comments | |||||
Comments
I have not received the product for related to order no. 5247511. i ordered it on 21st july and your courier partner DTDC is also not able to track this product even your customer care is also not responding. as a frustrating customer i might have to raise my voice for filing a RTI but before that i would like to hear from you why you are not delivering my product. i have already spend 75 rupees for tracking this product with DTDC guys and 50 rupees with shop clue customer care[protected] because waiting time was around 15 minutes. please look into the matter on priority bases.
I would suggest everybody not to purchase product from shopclues. In fact if i did not hear a response from shopclues i going to register a complaint of forgery for sure.
Nitin
I would suggest everybody not to purchase product from shopclues. In fact if i did not hear a response from shopclues i going to register a complaint of forgery for sure.
Nitin
I have not received the product for related to order no. 5247511. i ordered it on 21st july and your courier partner DTDC is also not able to track this product even your customer care is also not responding. as a frustrating customer i might have to raise my voice for filing a RTI but before that i would like to hear from you why you are not delivering my product. i have already spend 75 rupees for tracking this product with DTDC guys and 50 rupees with shop clue customer care[protected] because waiting time was around 15 minutes. please look into the matter on priority bases.
I would suggest everybody not to purchase product from shopclues. In fact if i did not hear a response from shopclues i going to register a complaint of forgery for sure.
Nitin
I would suggest everybody not to purchase product from shopclues. In fact if i did not hear a response from shopclues i going to register a complaint of forgery for sure.
Nitin
no body picks the phone[protected] there waiting time is just horrible and its waste of time and money if you dial this number.
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
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We sincerely apologize for the inconvenience caused to you. Kindly share the order details so that we can get this checked and let you know the updates ASAP.
Regards,
ShopClues Support