[Resolved]  Country Vacations — Mental harassment and financial loss due to country vacations

Address:

Hyderabad, Andhra Pradesh

Hello I have paid an amount of rs 00/- As an initial payment to country vacations hyderabad representative lakshmi & shiva kumar at country club, begumpet and later swiped my credit card for that amount. Even after that I DID not get the amount I paid initially. I called them many times but they would never return my calls. I had to go to the place where lakshmi lives almost after a amonth and get back my money. What a service !!!!! later I have used my sbi credit card for an amount of rs 00/- At country club hyderabad on 23rd feb 012. I was promised that the amount would be automatically converted to emi in 10days. Unfortunately that DID not happen. After communicating with the bank, I was told that they have not received any information from the merchant - country club regarding emi. So after following up with the country club representative neha (mumbai) and sbi bank for 3-4 months I have been told that my credit card was blocked as the interest levied on the swiped amount made my card to go out of limit. I was reluctant to pay the interest because the amount had to be converted by the bank. Because of this delay on both the bank and merchants' side, the interest kept on increasing and so my cibil score was badly effected although there is clearly no mistake on my side. I have contacted the merchant and bank many times but was forced to take another credit card, swipe it at country vacations, get money and pay the amount. I had to pay the interest of almost rs 00/- From my pocket and finally close the credit.Even after clearing all the credit, cibil was not updated with this information. I have gone through lot of mental harrassmnet. Because of the low cibil score, I was rejected for a corporate credit card by a bank. The country vacations customer care representative anusha at hyderabad is very rude and does not even know the meaning of being polite. She even shouted at me when asked to refund the interest amount that I had paid to the sbi bank. When I went for a vacation at country club goa, I was not given a transport from railway station to the resort as promised by the customer care representative shiva kumar & lakshmi at the time of taking the membership. They also said that there would be a free group sight seeing option available at the resort but DID not find any. All the promises were false and when tried to contact them they never used to return my calls. I am very dissappointed with your services.I had wasted so much money on phone calls to country club and sbi bank. There was no appreciable reply to my emails. So, return my membership money and the interest else I will lodge a complaint in the consumer court for all the mental harrassement and the financial loses caused by you. And I am very sure that I will get support from many members who suffered like me. Thanks swathi