[Resolved]  Delhi Metro (DMRC) — Irresponsible Employees

Dear Sir/Maam
On 3/9/09 I went to Rajiv chowk Metro station to board for Shadra and ask the on Counter No. 32 to give twoo ticket for Shadra Metro station, the person at Counter No. 32 at Rajiv CHowk metro station charged Rs.11 per ticket. But at shadra station my token was rejected for exit and I have to pay Rs. 50 per token.
Sir,
I want to complain about the Person person at Counter No. 32 at Rajiv CHowk metro station, because of her careless I wasted around 90minutes and I want Justice that why should I incurre the penalty for the fault of other person.
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Aug 14, 2020
Complaint marked as Resolved 
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I k l batra working as Asst Manager in a Nationalised Bank at Pilkhuwa UP native place Najafgarh, Delhi. On 19/09/2009 I came to Dwarka More Station and went for Smart Card recharge. A security employye Mr. Shri Kant who was at search point, called me from Back very rudely ! A Helloooooo... When I shown my concern on his way of addressing me, he shouted at me and replied why should I call you Sir, I am not doing here any business why I should be polite. Even he was ready for manhandling...which I avoided. Than he told me I am of the same attitude. you can complaint where you want.

My humble request to you..pls these security people should be given proper. Otherwise Metro will give a look like a Blue Line Bus in Delhi very shourtly...
yeh bihari saale DMRC ko bihar metro rail corp banayenge aue corruption barayenge..yeh bihari kisi se darte nahi hai kyon ki inka ek nahi bahuut sare baap hote hai... ek railways mein, ek airlines mein, ek police mein. ek transport mein.etc etc...

write complaint in the complaint book present with station controller. aur ho sake to station par shor machchao, public bhi mil kar in logo ko maregi.
Bihari apni bhook-mari, or okaat to dekhata hi hai, 2%hi saale dheek hai baaki saab chor...
Dy.C.E. or AEN lable sab lage hua hai, Gujan tiwari(AEN), Manoj vajpai(Dy.C.E), radhye shaym, or labi list hai enki, anticorruption deptt ko..inki...
Dear Sir,

I want to file a complaint against the person sitting on the ticket counter at around 1800 hrs in the evening on 04-Nov-10 at Green Park Metro Station

The reason being he charged me more though I asked him twice about the fare

I asked him for a token upto ndls and he charged me Rs 21 instead of Rs 16 and when I touched my token at the entrance it showed only Rs 16 that means he kept rest Rs 5 in his pocket only

It's not a matter of 5 bugs it's the point of stealing which your staff is doing this is the second incident with me that's why I thought of complaing the same to you

My token No. was [protected]

An early action will be much appreciated

Regards,
Ankit Aggarwal
mr. sridharan... you r not suppose to take all the credit for metro in delhi
you should take care of the citizens of delhi...too...i m sure some of your employees behave like a unsocial elements ( like Gundas ) you should keep a complaints box in open ... so that any one can lodge his complaint easily...


i have the same experience at pratap nagar metro station at smart card recharge counter at 10.55 p.m. there your incharge of the window asked me so rude about the change ( balance refund) even he had the change but he delayed me give the same for 10 miniutes

i m not staisfied with the behaviour of the staff of Delhi Metro at all
I haven't seen anything wrong in DMRC till now. But if above cases are true then I am ready to join DMRC as a motivatinal speaker and as a trainee to tell bad people or employees that how they can create a healthy invironment in DMRC.
Earlier i had the feeling that METRO is Delhi Pride...But i dont hv that ideology now...Reason i was charged Rs 250/- Penalty for almost no cause...I just went out of the women coach coz my girl was sitting next door...I was caught by the 3rd rated ill mannered guards who dont hv etiquettes to talk or bahave..They manhandled me and took me to the Control room where the main officer was chewing guthka...He was such an that withought investigating about the matter he told me to pay a penalty og 250 bucks...Fact is that the other guys flew off coz they were alone and i was caught coz i was with a lady...I[censored] travell after 9:30 you can see men sitting in the women coach...i just want to say why this discrimination is going on... Metro employess...
Dear Sir/Mam

I have to kindly say that in every metro station you should place the WATER FACILITIES...becos the old person n the thirsty people have it...in these days is too hot in out side when working people came too metro station they dont have water...so plsss think about it..


your cityzen

NEHA SHARMA
I never faced any issue with DMRC, but I am 80% agree with above complaints and I am 100% AGREE WITH neha Sharma . Drinking Water facility for public is really necessary in Delhi metro.



dharmendra.[protected]@gmail.com

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