[Resolved]  Dell Inspiron N5010 — Laptop not switching on and faulty motherboard

It is because you had purchased a branded computer but the service is worst . The reason is due to the rotten management managed by Manager, TM and Trainer Manager and ER who train for dell laptop in Mumbai.
The employee are not to be blamed, cause it is due to the pressure put on them by their seniors and also lack of training.
You should notify the VP, CEO who stays in US and also notify the headquarters of India in Chennai, Dilip Vellodi who is the MD of sutherland which has dell process and also there is Sitel.

dell inspiron n5010 — charger &warranty

i have purchased dell inspiron 5010 in united states.now i have a problem with my charger.now what should i do to get a new charger.what should i do to get my warranty transfer to india.please send me the details to rishi.[protected]@gmail.com

dell inspiron n5010 — System Does not Work Proper

Good Morning Sir/Mam

This is Prashant Barkume
I am customer of dell system

Sir, last 8 month have faceing more problem but dell did not provide me proper service.
Mentioned mail id is dell center
[protected]@dell.com
[protected]@dell.com

I was sent mail more time which problem i hv faced but they did not call me and did not provide proper service...please help me....I need consumer care help....
I have more proof about the dell services ...attached photo of mail...and more proof i have


This is mail I was sent more time ......But they did not call me...?

Dear Sir,
This is Prashant Barkume
I am customer of DELL since 2010
Date of Purchased: 22 June 2010.
My System Detail: -System Service Tag No. : FJN36BS
INSPIRON 5010
I have sent this mail 10th may 2011, dell didn’t reply me.
This is my final mail i[censored] didn’t reply within 24 hr I will take action.
I have faced many problems after purchasing DELL system since last 8 month.
1) I have used Seagate Hard disk. It had unallocated space problem.
I have also registered complaint to your technical department.
They send Service Engineer to repair HDD and RAM.
He removed Seagate HDD and inserted Samsung HDD on my system However, RAM is incompatible to the system therefore He didn’t replace the RAM.

I told to the technical department that “please send me the HDD that is exactly about as per my system configuration”. But He said they did not send proper part.
Dell had sent me the web link of customer feedback on my mail ID.
I had given the feedback to the dell web link.
They did not give me the proper solution about my problem.
2) 3 month before changed HDD,
Again facing same problem.
Like...
? System Hot within 2 hour.
? 2 and half hour system automatically stop working.
? Cannot work properly.
? HDD space unallocated.
? USB Port Do not recognized.
? Bluetooth did not detect mobile phones.
This problem I have faced many time.
Again, I spoke about this problem with technical department
And I requested please give me the proper solution.
In April Month I had certainly called 7 days to technical department
Every day technical person told me.
“Today proper tools are not working can u call tomorrow”.
Finally, After 7 days I was very hyper tension and I told technical person “After proper working update tools then come office”.
He told me “sorry sir”, and finally
He manually made by dispatched.

I told to the technical department that “please send me the HDD that is exactly about as per my system configuration”.
They told me ‘YES, I will send proper HDD as per your system configuration of HDD and RAM.
They assured get back within 4 to 5 working days as replacement.
I was waiting for 4 to 5 working days but service Engineer didn’t not came on time.
After 15 days I get a call from Service Engineer. He came at my home and replaced above mentioned part.

Service Engineer changed HDD and RAM product of Samsung company

But I have already told to the technical department that “please send me the HDD and RAM that is exactly about as per my system configuration”.

Again they did not send me proper part.

I told Service Engineer why you are installing HDD and RAM of different company.
He said I don’t know about this product please called Dell Technical Department.

Give me the Answer about replacement Dell Provided Services.

3) After Changing HDD and RAM, Facing New Problem
Like Do not recognized USB Port and Bluetooth.
I had called technical department and I spoke the problem what I have faced.

I have communicated 2 and half hour with technical person finally she provided me the solution of changing the Mother Board.
She made a dispatch and case no. is 6997567. Date is 8 May 2011.
She told me provide the part of replacement within 3 to 4 working days.
This is list of Problem .....


1) LCD rounded Hinj Problem there is different sound...chance of crack the base
2) System automatic hang and stop working
3) Cannot work properly.
4) HDD space unallocated.
5) USB Port Do not work proper.
6) Display Problem
7) When DVD content copy on Hard Drive then system take a time 2:45 min.
8) Changed mother board two time but problem still there.
9) Battery Problem...


I spoke about this problem with technical department
And I requested please give me the proper solution.
****************************************************************************


Dear Sir/Mam,
I am not satisfied with all provided part of replacement and services.
How much time it will take for replacement of HDD, RAM, Mother Board which is as per my system requirement?
I want to replace all the system.
I do not want to paid money as my system is under warranty period.
If you can’t provide me proper replacement then send my money back.
I lose lacks in business because of your system who will pay for this ???????
I am not ready to facing same problem again so please give me the what I paid money and take it your system.
Regards,
Prashant Barkume
[protected]
[protected]
[protected]
+[protected]
[protected]

consumer care email send me. i should be sent more proof .

You should post your cellphone number in public that way. This is one of the ways how mobiler spammers get a hold of your numbers.

http://facebook.com/hardwarebbq

Dell N5010 — Faulty

We have purchase laptop model number Dell N5010 on Decemeber 31, 2010. Now we encounter some problem it is alway shutdown after 1 hr. This laptop is underwarranty. Please advise to whom we will send the items for repair.

Model Number: Dell N5010
Serial Number: W7RYH-BKCQM-DJ28C-FTRW7-43QPF

DELL PC COMPLAINT

Express tagno : [protected] [protected][protected]----- System not working. [protected][protected] system power off within one or two seconds. No display [protected]------ Ph: [protected]

laptop not on

when switch on in dell laptop is not functioning. 9

Screen colour blank & blink

I have some issue in my dell laptop service tag 9Q0DGW1. I tried may time call to customer support but no resolve my issue in dell support. Screen colour blank after start the system. Thanks & Regards Rajeev Kumar [protected]

battery not getting charged

Recently my laptop went dead after that one person repaired the laptop and charged Rs, 2300.00 after that laptop is working but battery is not getting charged again i replaced the battery but still the problem is there what to do?