[Resolved] DTDC — Consignment lost | |
pl treat this is my last reminder as there is no responce from your office till date on the subject, even though your Mr Shardul Shah, OPeration Mahager-Pune confirmed me that by 7th April I will get my claims. I am forwarding this mail to media as well consumer redressal forum. On Mon, 16 Mar 2009 09:03:36 +0530 wrote > REMINDER 6 > > Dear Mr Debu > > > PLS RESOLVE AS YOU HAVE TOLD TO DO THE SO AS YOU CAN VERY WELL ANALYSE THE PATHETIC SITUATION OF FOLLOW-UP WITH DTDC . > >HOPING FOR A CONCRETE AND POSITIVE SOLUTION FROM YOU > >RGDS > > >On Tue, 24 Feb 2009 RAHUL BHARDWAJ wrote : >>THERE IS NO RESPONCE FROM YOUR PUNE OFFICE, MR PRASAD SEEMS TO BE TO BUSY AND DOESNOT BOTHER TO PIK THE CALLS NOR RESPONDE TO THE MESSAGES LEFT AT HIS OFFICE. >> >>PLS SORT OUT MY ISSUES OR ELSE I HAVE TO TAKE STRICT STEPS FOR SPEEDY REDRESSAL >> >>RGDS >> >>On Tue, 24 Feb 2009 20:20:26 +0530 wrote >> >REMINDER 5 >> > >> > >> > >> > >> >On Sat, 14 Feb 2009 17:57:56 +0530 wrote >> >>Dear Mr.Prasad, >> >> >> >>Please refer to the below mail from customer & do the needful >> >> >> >>Regards >> >>Pramod >> >> >> >> >> >> >> >> >> >>"RAHUL BHARDWAJ" >> >>14/02/2009 17:03 >> >> >> >>To >> >> >> >>cc >> >>, >> >>Subject >> >>Re: consignment lost complaint-urgent >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>REMINDER - 4 >> >> >> >> >> >> >> >>On Tue, 03 Feb 2009 11:29:15 +0530 wrote >> >>>Dear Sir, >> >>> >> >>>We are in receipt of you mail & noted the contents >> >>> >> >>>We would like to inform you that your claim has been approved from >> >>>Corporate office and informed to the concerned Pune claims incharge to >> >>>process the same. >> >>> >> >>>We would request you to contact Mr.Prasad CSS Officer at Pune. >> >>> >> >>>Assuring our quality services at all times and requesting your patronage >> >>>always. >> >>> >> >>>Thanking you, >> >>>Yours faithfully, >> >>>For DTDC Courier & Cargo Ltd., >> >>> >> >>>Pramod.V.J. >> >>> >> >>> >> >>> >> >>> >> >>>"RAHUL BHARDWAJ" >> >>>03/02/2009 10:11 >> >>>Please respond to >> >>>"RAHUL BHARDWAJ" >> >>> >> >>> >> >>>To >> >>>"PRASAD//CSS OFFICER" >> >>>cc >> >>>[protected]@dtdc.com, css.[protected]@dtdc.com >> >>>Subject >> >>>Re: Re: FW: Re: consignment lost complaint-urgent >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>>REMINDER -3 >> >>> >> >>> >> >>> >> >>> >> >>>On Tue, 13 Jan 2009 RAHUL BHARDWAJ wrote : >> >>>> REMINDER 2 >> >>>> >> >>>> >> >>>>On Sat, 03 Jan 2009 PRASAD//CSS OFFICER wrote : >> >>>> >Dear Mr.Pramod >> >>>> > >> >>>> >Can u pls update us the present status .? >> >>>> > >> >>>> >Prasad >> >>>> > >> >>>> > >> >>>> > >> >>>> > >> >>>> > >> >>>> >-----Original Message----- >> >>>> > From: RAHUL BHARDWAJ [mailto:[protected]@rediffmail.com] >> >>>> >Sent: Saturday, January 03, 2009 9:26 AM >> >>>> >To: [protected]@dtdc.com >> >>>> >Cc: css.[protected]@dtdc.com; [protected]@vsnl.com; [protected]@dtdc.com >> >>>> >Subject: Fw: Re: consignment lost complaint-urgent >> >>>> > >> >>>> > >> >>>> > >> >>>> >REMINDER -1 >> >>>> > >> >>>> > >> >>>> > >> >>>> > >> >>>> >Note: Forwarded message attached >> >>>> > >> >>>> >-- Original Message -- >> >>>> > >> >>>> > From: "RAHUL BHARDWAJ" >> >>>> >To: [protected]@dtdc.com >> >>>> >Cc: css.[protected]@dtdc.com, [protected]@vsnl.com, [protected]@dtdc.com >> >>>> >Subject: Re: consignment lost complaint-urgent >> >>>> > >> >>>> > >> >>>> >< >> >>>http://adworks.rediff.com/cgi-bin/AdWorks/click.cgi/www.rediff.com/sign >> >>>> >> >>>>ature-home.htm/[protected]@Middle5/2685457_2668337/2671897/1?PAR...⇄ >> >>>> >S_QUERY=null> Tata Tea >> >>>> > >> >>>> >______________________________________________________________________ >> >>>> >This email has been scanned by the MessageLabs Email Security System. >> >>>> >______________________________________________________________________ >> >>>> > >> >>>> >> >>>>****************************************************************...⇄ >> >>>> >The information contained in this electronic message and any >> >>>attachments to this message are intended for the exclusive use of the >> >>>addressee(s) and may contain proprietary, confidential or privileged >> >>>information and may be legally privileged. If you are not the intended >> >>>recipient, you should not disseminate, distribute or copy this e-mail. >> >>>Please notify the sender immediately and destroy all copies of this >> >>>message and any attachments. >> >>>> > >> >>>> >WARNING: Computer viruses can be transmitted via email. The recipient >> >>>should check this email and any attachments for the presence of viruses. >> >>>The company accepts no liability for any damage caused by any virus >> >>>transmitted by this email. >> >>>> > >> >>>> >www.dtdc.com >> >>>> > >> >>>> >> >>>>****************************************************************...⇄ >> >>>> >> >>>>****************************************************************...⇄ >> >>>> >The information contained in this electronic message and any >> >>>attachments to this message are intended for the exclusive use of the >> >>>addressee(s) and may contain proprietary, confidential or privileged >> >>>information and may be legally privileged. If you are not the intended >> >>>recipient, you should not disseminate, distribute or copy this e-mail. >> >>>Please notify the sender immediately and destroy all copies of this >> >>>message and any attachments. >> >>>> >WARNING: Computer viruses can be transmitted via email. The recipient >> >>>should check this email and any attachments for the presence of viruses. >> >>>The company accepts no liability for any damage caused by any virus >> >>>transmitted by this email. >> >>>> >www.dtdc.com >> >>>> >> >>>>****************************************************************...⇄ >> >>>> > >> >>>> > >> >>>> >> >>>>****************************************************************...⇄ >> >>>> > >> >>>> >The information contained in this electronic message and any >> >>>attachments to this message are intended for the exclusive use of the >> >>>addressee(s) and may contain proprietary, confidential or privileged >> >>>information and may be legally privileged. If you are not the intended >> >>>recipient, you should not disseminate, distribute or copy this e-mail. >> >>>Please notify the sender immediately and destroy all copies of this >> >>>message and any attachments. >> >>>> > >> >>>> >WARNING: Computer viruses can be transmitted via email. The recipient >> >>>should check this email and any attachments for the presence of viruses. >> >>>The company accepts no liability for any damage caused by any virus >> >>>transmitted by this email. >> >>>> > >> >>>> >www.dtdc.com >> >>>> >> >>>>****************************************************************...⇄ >> >>>> > >> >>>> >______________________________________________________________________ >> >>>> >This email has been scanned by the MessageLabs Email Security System. >> >>>> >For more information please visit http://www.messagelabs.com/email >> >>>> >______________________________________________________________________ >> >>>> > Dear Mr Prasad >> >>>> > >> >>>> > I have been following up with your local DTDC rep Mr Satish rgd the >> >>>claim of my lost consingement since last 2.5 months and the reply i am >> >>>getting is that the Co. CEO was on tour so it will be cleared once he is >> >>>back, I dont know if Co. can afford such a long time gap of CEO presence >> >> >> >>>in the HO. >> >>>> > >> >>>> >Pls update me rgd the latest of my proceedings in the claim and give >> >>>the clear date of clearance. >> >>>> > >> >>>> >Expecting a reply from you ASAP. >> >>>> > >> >>>> >Rgds >> >>>> >Rahul Bhardwaj >> >>>> >[protected]/04630, [protected] >> >>>> > >> >>>> > >> >>>> >On Mon, 29 Sep 2008 RAHUL BHARDWAJ wrote : >> >>>> > > >> >>>> > >To, 29th Sep 08 >> >>>> > > >> >>>> > >Customer Care department >> >>>> > >DTDC, >> >>>> > >Bangalore >> >>>> > > >> >>>> > >Sub: Consignment delay/lost. >> >>>> > > >> >>>> > >Dear Sir >> >>>> > > >> >>>> > >We have used your courier services to parcel one consignment (CN No. >> >> >> >>>P08880705 Dt 15th Sep 08) from one of your franchisee in Pune on 15th Sep >> >> >> >>>08. Till date it is not received at the destination after our repeated >> >>>follow-ups and reminders. >> >>>> > > >> >>>> > >We have spoken to your call centre, your local representatives. But >> >>>no body gave proper replies .Also we have registered complaint at your >> >>>official website with ref. no. CFD 0017477 dt 29th Sep 08, and put the >> >>>feedback also with ref no. FDB 0015519 dt 29th Sep 08. Still there is no >> >>>response from your side. >> >>>> > > >> >>>> > >This is the reminder letter to you again and I expect the >> >>>acknowledgement for the same at least, or else we have to go legal as per >> >> >> >>>Indian Postal Law. >> >>>> > > >> >>>> > >Pls revert ASAP. >> >>>> > > >> >>>> > >Rgds >> >>>> > >Rahul Bhardwaj >> >>>> > >[protected]/04630, [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
TATA TEA LTD — CONSIGNMENT NOT YET RECEIVED AFTER 20 DAYS
One envelop was send from iNDORE on 28TH JUNE 2008, docket no. M34817908, but was not received up to 18TH JULY 2008. This was a usual practice of DTDC. I we enquired with our local offices they are not replaying correctly. What type of service is this and dtdc claims that they are the best service provider. Below courier is not delivered to my address and tracking details says it has been delivered.
Tracking number : Z48111482
This is not the first time last Time ( tracking number : B[protected] it same happened and IN Delhi Laxmi Nagar office had to complaint a Police FIR for lost of assignment.
This time I dont want to bear it...Coordinate with your courier company and get it done. I want my consignment ASAP.
Mandeep Bhatia
Tracking number : Z48111482
This is not the first time last Time ( tracking number : B[protected] it same happened and IN Delhi Laxmi Nagar office had to complaint a Police FIR for lost of assignment.
This time I dont want to bear it...Coordinate with your courier company and get it done. I want my consignment ASAP.
Mandeep Bhatia
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
The destination was Srinagar J&K . It reached Srinagar office on 20th according to tracking details. I went to office 4 times till now and they are giving me lame excuse that we lost it and we need to search for it. In fact one of the officials shouted on me to leave . We cannot search it and forget it now. It was holding rare plants worth Rs 4000 . I want the same amount from DTDC as reimbursement to my loss. And now it has been 20 days so far and now news yet. It would be 100% in bad condition now. So reimburse the same amount to me now