[Resolved]  DTDC — Non delivery of documents at home

Address:

Bagalkot, Karnataka

Respected Sir,
I am Shashidhar S. Galimath, residing at jamakhandi, my postal address is Jagadeshwar temple road, 'GHALIMATHA" kadapatti post office hunnur area, jamakhandi. 587301. Dist Bagalkot. from last one to two months I am preferring DTDC for couriers because my friends and relatives requesting me to send the items through DTDC only so I also request the same to my friends but unfortunately the DTDC courier service provider in jamakhandi is not giving me a good service till now its 3 time I requested my friends to send the documents through DTDC only and accordingly they send me through DTDC and with in a one or two day I got those documents in jamakhandi. but each time I personally visit the center and and take the delivery. Among them one document is very important and urgent for me but I was out of station so i cant collect it but your service providers not even informed me. I himself call him and request them to deliver that document to my home but they says that "we cant because its not covered under our area you have to come" the distance between my home and this office is less than 1 KM the road is very simple without any complicated turns. In jamakhandi Professional Couriers and Blue Dart is also providing the service there office is at least 2-3 KM from my house still they call me, inform me, ask me for my address, first inform me before they come to home and deliver the goods / documents very promptly.
So I kindly request you to consider my this complaint,
Thanking you sir.