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[Resolved]  DTDC — Non delivery of documents at home

Respected Sir,
I am Shashidhar S. Galimath, residing at jamakhandi, my postal address is Jagadeshwar temple road, 'GHALIMATHA" kadapatti post office hunnur area, jamakhandi. 587301. Dist Bagalkot. from last one to two months I am preferring DTDC for couriers because my friends and relatives requesting me to send the items through DTDC only so I also request the same to my friends but unfortunately the DTDC courier service provider in jamakhandi is not giving me a good service till now its 3 time I requested my friends to send the documents through DTDC only and accordingly they send me through DTDC and with in a one or two day I got those documents in jamakhandi. but each time I personally visit the center and and take the delivery. Among them one document is very important and urgent for me but I was out of station so i cant collect it but your service providers not even informed me. I himself call him and request them to deliver that document to my home but they says that "we cant because its not covered under our area you have to come" the distance between my home and this office is less than 1 KM the road is very simple without any complicated turns. In jamakhandi Professional Couriers and Blue Dart is also providing the service there office is at least 2-3 KM from my house still they call me, inform me, ask me for my address, first inform me before they come to home and deliver the goods / documents very promptly.
So I kindly request you to consider my this complaint,
Thanking you sir.
Complaint marked as Resolved 2020-08-13 22:15:07
Complaint comments  2 CommentsShare0Tweet0


DTDC — Non delivery of pack

I booked one document from CR Park ,New Delhi to above recipient on[protected] vide AWB No. S 30313057 but till[protected] it was not delivered at its destination . Phone no. mentioned at AWB slip did not respond any time . When I contacted booking agency , it is informed that packet is undelivered due to non availability of person and returned pack will be handed over on[protected]. It is surprising because nobody from DTDC, contacted concerned person and it is an office which opens from 10:00 AM to 8:00 PM .

I e-mailed on[protected] but response is still awaited .

I am totally disappointed with DTDC .
Pack should be returned at my home address or should be delivered earliest to concerned person .

R K Mishra

Not mentioned — Not delivered my document

AB NO [protected]

Your person (Mr Mahul A) had come to deliver the above document on 30.05.09 at 11.45 .At that time my doorbell was not working and I was at home, but he did not knock the door . about this I enquired on phone, the lady replied we are not suppose knock the door if your door bell is not working ...nor she gave me a proper reply nor informed from where the documents???.
till date I have not recd the same.

Kindly look into the same and be kind enough to deliver me before noon as I go to work after 12.30 p.m..


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    +91 80 2536 5032 [Customer Care]
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047