[Resolved]  E.M.S from Japan — A Parcel from Japan to Kolkata

Dear Sir/ Madam,

with due respect I Sarbani shibata the mother of Marisa Shibata & the spouse of Tetsuo Shibata beg to inform you that on 24th dec 2009 my husband mr Tetsuo Shibata send a Gift parcel which is 1.5 kg from Japan speed post dept to kolkata address 78, raja S. C. Mullick rd, West Wind Block 5 ,11b Kolkata- 700084 to our residence in Kolkata to our daughter Marisa Shibata.

This parcel has reached Kolkata on 27 th dec 2009.....I have phoned up custom office to know the status but they always end up their answer that our computer is not working....after making 15 times times of phone call decided to submit this letter to you.

The E.M.S tracking number is- EJ[protected] JP.

Today is 2nd jan 2010 . after reaching Kolkata on 27th Dec 5 days hv passed but we have not received it yet.

Please Let me know that when will I get this E.M.S .

Hope you will consider my case . If you please look after this matter I will be grateful to you.

Thanking you,

Sincerely yours,Ms Sarbani.A.Shibata.
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


I am also experiencing similar problems with EMS Kolkata. One parcel from HK landed in Kolkata on 25th Jan 2010. Till today 24th Feb 2010 I have not received it. The Speedpost site says it is waiting for customs clearance.
I have same problem with ems at Kolkata I have send parcel from Australia to Gangtok and it had been hold on 21 of may 2010 my article code is EE[protected]AU

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