[Resolved]  Eastern Railway — Poor facility at the stall near 1st class waiting room at howrah station

Address:Howrah, West Bengal

There is a tea stall just outside the 1st class waiting room on 1st floor of eastern side of Howrah Station. It is surprising that the mineral water sold at the tea-stall is not properly cooled. While asked for the reason the stall keeper says since we have not been supplied with the fridge, we are unable to provide you properly cool water however the price of the 1 litre bottle ( RAIL NEER) was Rs 15/-. Even, the water cooler installed beside the stall is also not functioning properly and therefore, not providing the cold water. Is not this funny that the 1st class passenger having been given the facility of AC but not the facility of properly cool drinking water even after paying the money??? May i request the authority to look into the matter and arrange for proper supply of water at the stall meant for providing good services to the passenger. A line of action will be solicited. Arun.
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Aug 14, 2020
Complaint marked as Resolved 
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