[Resolved]  Easy Cab — Booking request cancelled just before the departure time

Address:

Bangalore, Karnataka

Hi,

I had booked cab with Easy Cabs on 13th april 2011 for majestic railway station for next day morning and it got confirmed with service request no A[protected]. I got an sms at 4:45 am that your booking id A[protected] is confirmed with car and driver details mentioned and it will reach to your place at 5:00 am. But at around 5:00 I got another sms stating that "Due to some technical reason your booking is cancelled pleasse ignored the car details sent". When I called back to customer care he told me that right now no cab is available thats why your request got cancelled.
Due to last moment cancellation, I missed my train and struggled to get another means to reach destination.

I strongly criticize such an irresponsible and discrepant service which causes unwanted inconvenience to customers.

I request to stop/fine such companies from operating.

I want to take legal action against Easycabs, please provide details about this.

Thanks,
Vikas.