[Resolved] Emirates Airlines — CHEATING | |
Dear Sir, i got a ticket from newly opened Emirates Agency in Ajman on 3rdNOvember 2007 to travel on 29Nov2007.i paid the money to the person who is issueing the tickets his name being MANZOUR after taking the money he gave me the tickets for me & my wife. i went to Emirates agency again to postpone my ticket on 27th November & i came to to know the ticket is suspended &the staff there told me that the guy who gave me the ticket ran away to Pakistan & their Manager Ather Jacob also went to Pakistan to bring him & told me to come to their office on 3Dec2007. i went to their office today & spoke to their manager he is answering me in a rediculous manner that he cant do anything & why gave the money to that guy.& simply washed his hands by telling plz register a police complaint against him. plz advice me i have seen the name of EMIRATES & went to buy a ticket & had no idea that i will cheated for 3000dhs.& am not getting a proper answer from the Maager also. 1.How can a person sit in Emirates agency & cheat people without support of the manager? 2.How did he leave the country with out the permission of the manager? 3.Why did the Manager went to Pakistan & came back for nothing? all these questions need to be answered & justice to be done to the people who lost their hard earned money. plz advice me how can i take the complaint to the higher authorities on the Manager & staff,as it is spoiling the image of Emirates Airlines due to few corrupted people at the Ajman office. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Sir / Madam, I made a very short trip to India from US after 2.5 years with very few gifts as token respect / love to our family back home. But the luggage did not make it to mumbai from Dubai. I tried reaching the office just to hear the ringtone from their office phone indicating the phone is busy. When I finally manage to reach to representative, I get a standard reply that luggage will be coming in the next flight. Thanks to Emirates for taking our peace from us during the time our vacation. There is inefficiencies at every level with Emirates. I think Emirates Airlines has to take step back and look at the whole business operations (including the pitiful customer service). Customers are NOT just who pays to fly, they are the ones who make every cent your profit.
Reply
Hi,
My self Abhinav Kaushik I always fly by Air Deccan but this was my fault. Air Deccan is a big fraud. I was flying from Mumbai to Delhi on 11 Feb Flight No. DN-665. Departs: 20:50. My PNR No.: 6225154. I have been reach to the AirPort at 20:00hrs, Before 50 Minutes from the Departs Time. Deccan employees are not educated when I reach to the AirPort. They have taken almost 30Minutes to give the Boarding Pass but when my chance come they said sorry.. After giving this pass when I tried to take my flight Deccan employee said Sir you are late. Now tell me where my fault is. I paid almost Rs: 3100 for this ticket the person who said iam the manager here Mr.: Dheraj Now iam not understanding why these Deccan guys not allow me to take my flight. After few minutes I got to know the fact when I ask Mr.: Dheeraj what should I do know then he was having an great reply sir your another ticket is ready but you have to pay Rs: 500 as fine and Rs: 1000 as extra charge for the ticket now I got to know why these guys not allow me to enter in the flight because they are having an target to make fines in last I have taken an another ticket no. 6225154 which is off Rs: 4541.70.
I want my money back because this is called fraud. When I was taking my another flight next morning Flight: DN660 I was shocked to see Deccan employees where trying their best to enter the passenger in the flight before 15minutes also then why Mr.: Dheeraj not allowed me for the same and why he said iam the manager as I come to know next morning is was nothing just a normal employee and why he wasted my time while talking he didn’t even try to contact any body that 1 passenger left
I want my refund
Regards:
Abhinav Kaushik
+91-[protected], [protected]
E-Mail- Abhinav.[protected]@gmail.com
My self Abhinav Kaushik I always fly by Air Deccan but this was my fault. Air Deccan is a big fraud. I was flying from Mumbai to Delhi on 11 Feb Flight No. DN-665. Departs: 20:50. My PNR No.: 6225154. I have been reach to the AirPort at 20:00hrs, Before 50 Minutes from the Departs Time. Deccan employees are not educated when I reach to the AirPort. They have taken almost 30Minutes to give the Boarding Pass but when my chance come they said sorry.. After giving this pass when I tried to take my flight Deccan employee said Sir you are late. Now tell me where my fault is. I paid almost Rs: 3100 for this ticket the person who said iam the manager here Mr.: Dheraj Now iam not understanding why these Deccan guys not allow me to take my flight. After few minutes I got to know the fact when I ask Mr.: Dheeraj what should I do know then he was having an great reply sir your another ticket is ready but you have to pay Rs: 500 as fine and Rs: 1000 as extra charge for the ticket now I got to know why these guys not allow me to enter in the flight because they are having an target to make fines in last I have taken an another ticket no. 6225154 which is off Rs: 4541.70.
I want my money back because this is called fraud. When I was taking my another flight next morning Flight: DN660 I was shocked to see Deccan employees where trying their best to enter the passenger in the flight before 15minutes also then why Mr.: Dheeraj not allowed me for the same and why he said iam the manager as I come to know next morning is was nothing just a normal employee and why he wasted my time while talking he didn’t even try to contact any body that 1 passenger left
I want my refund
Regards:
Abhinav Kaushik
+91-[protected], [protected]
E-Mail- Abhinav.[protected]@gmail.com
Hi,
I have boarded a Emirates airways flight on 16 april 2008 Newcastle-Dubai-kolkata.On arrival kolkata I was informed that my luggage is left in dubai on transit, On 18th april some one informed me that my luggage has reached kolkata. And told me to send a fax for costum inspection. I have done it imedeately.
But today after waiting for so long no body has send me the luggage. My luggage tag no is EK545429 & my ticket no is[protected].
More over the Emitates offical has given me an incomplete baggage report form which doesent have the 10 characterastic file reference no, no local address, And the contact details they have given me are of no use, as no one is responding.
I have bear enough inconvinence due to the delay in getting my luggage back.
Please help. Ph-0091-[protected],[protected]
[protected]@rediffmail.com
I have boarded a Emirates airways flight on 16 april 2008 Newcastle-Dubai-kolkata.On arrival kolkata I was informed that my luggage is left in dubai on transit, On 18th april some one informed me that my luggage has reached kolkata. And told me to send a fax for costum inspection. I have done it imedeately.
But today after waiting for so long no body has send me the luggage. My luggage tag no is EK545429 & my ticket no is[protected].
More over the Emitates offical has given me an incomplete baggage report form which doesent have the 10 characterastic file reference no, no local address, And the contact details they have given me are of no use, as no one is responding.
I have bear enough inconvinence due to the delay in getting my luggage back.
Please help. Ph-0091-[protected],[protected]
[protected]@rediffmail.com