[Resolved]  Express IT — NON-DELIVERY OF COURIER

THIS IS AN EXAMPLE OFHOW CAN A CUSTOMER SERVICE COMPANY HARASS PEOPLE
For the last two weeks am behind this people to get my cheque book which was send from HDFC bank chennai.It reached Bangalore on 2nd May, but due to same "time constaints" they hold up and after that simply they updated the tracking system saying I am not available("seems to be funny").Luckily yesterday I got one number, and I given the address( eventhough it is same )and my phone number.but all in vain.now there is no response at all.and none of the phone numbers are working at all.
is there anything we can do regarding this?
if time is a constrain why they are working and make others life miserable?
this is the story of my courier.
Package Progress

Date Time Location Activity
May 14, 2008 17:02 BTM LAYOUT - BANGALORE Exception - Consignment Held At Location As Per Cnee Request .
May 13, 2008 14:05 BTM LAYOUT - BANGALORE Exception - Consignee Not Available .
May 13, 2008 11:10 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 12, 2008 18:47 BTM LAYOUT - BANGALORE Exception - Consignment Held At Location As Per Cnee Request .
May 09, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Address Incomplete .
May 09, 2008 12:54 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 08, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Address Incomplete .
May 08, 2008 13:03 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 07, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Scheduled For Next Day Delivery/Time Constraint .
May 07, 2008 13:44 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 06, 2008 15:23 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 05, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Address Incomplete .
May 05, 2008 12:39 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 03, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Scheduled For Next Day Delivery/Time Constraint .
May 03, 2008 12:48 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 02, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Scheduled For Next Day Delivery/Time Constraint .
May 02, 2008 13:55 BTM LAYOUT - BANGALORE Out For Delivery - To BLRB
May 02, 2008 08:30 BTM LAYOUT - BANGALORE Inbound - To BLRB
May 02, 2008 00:10 BANGALORE HUB Transit-Out - To BLRB
May 01, 2008 18:14 BANGALORE HUB Inbound - To BLRH
May 01, 2008 16:00 BTM LAYOUT - BANGALORE Exception - Scheduled For Next Day Delivery/Time Constraint .
May 01, 2008 00:57 CHENNAI HUB Outbound - To BLRH
May 01, 2008 00:55 CHENNAI HUB Exception - Load /Data Received Late From Consignor. .
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Aug 14, 2020
Complaint marked as Resolved 
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last two week before i applyed hdfc bank chaqe book anh bank sent my chaqe book through your courier dated 23rd may 2008.till date i have not recieved your courier.can u tell me what i do...

Express IT — Showing false delivery report

My Barclay Bank Credit card statement is shown to send by Express IT courier but for last two months i am not receiving my statement but on their website they are showing it has been delivered and the receiver name is also a mysterious one. So I believe the express it is totally a fraud company .

Arindam Chakraborty

Express IT — Worst Courier company in the world

Express IT company was give my courier on 19th and on 29 the they found out that the address is not complete. The courier was sent from Gurgaon to NCR. Now regarding my address, let me tell you I live in an apartment which is visible from three corners of NH 24. It is one of the tallest buildings in whole NCR and it’s very famous, it’s used as land mark to shipra mall. I gave 3 phone numbers and in 10 days no one even bothered to call me. They are jokers...!!!

Express IT — Not recieved courier

I have alloted a Pan card and it was dispatch from NSDL through express it courier Awb. No. [protected] when I am checking it online for the delivery details it shoes it was delivered to and recieved by Naveen Relation Brother but there is no one in my residence with name Naveen.

please check with the courier company and let me know.

Regards,
Madhav Prasad

Express IT — Bad Delivery of Courier

Dear Sir,

I Salender Kumar here would like to comlaint against the Express It company . I had applied for my Pan No. Income Tax Department has allotted me a pan no. and despatched it to me on dated 02/06/2009 by Express It courier but I am still waiting to get my Pan no. they are failed to deliver it to me .

I would like to urge you that please act against the company for the same.


Thanking You

Salender Kumar
Express it courier i can, t understand how they got iso[protected] certificat these company is not fit for such certificate. Poor service, Arrogant employees.
This company is totally useless and I do not understand that why they have been hired by NSDL.
Wrost.

They told that Consignee not available while address is accurate and lots of mail use to come at my official address.

I tried to reach their customer care and they was not available after 5:00 pm. I tried bangalore office, Mumbai office but was not able to contact them.

One of the wrost expressit courier service.

Same happened to my friend also. They just doesn't wants to deliver the post due to personal work of delivery person and tell that Consignee not available.
Please cancel their ISO certification, other wise no body will believe on ISO certificate. Or they might have bought up by just giving the money to get ISO certification without having quality.

Delivery person doesn't deliver the post just because of his personal work and say that Consignee not available.

Special request to HDFC back that please don't trust this courier they are really wrost. I am planning to close my account with your bank. If you are planning to give cheap services.

ICICI bank use to give 100 times better service than you.
My Airwaybill No.[protected]. my PAN card was delivered via EXPRESSit on 30th Dec 2009, when I called them, they simply say that they have tried attempting on 1st Jan 2010 but the tracking details says that 3rd Jan they tried delivering.these people are very FRAUD people. Simply returned my PAN card without even attempting to deliver it. KIndly BAN tyhis company for any future couriers. Banning EXPRESSit company could save many consumers in future. Kindly take action to close the EXPRESSit company soon.
Hi,
Till now I have not got my pan card courier from your side...Kindly send it ASAP it's urgent...as I have put my mail into consumer forum also;so it's your wish to send it...You can also give courier to my neighbour Mrs.Kalpana...
I kindheartedly wish that I receive my courier on time...
Thanking You

With Best Wishes,
Mayank Pushkarna,
Photo Journalist,
Asian News International (ANI)

On Sun, Aug 22, 2010 at 10:00 AM, Mayank Pushkarna <[protected]@gmail.com> wrote:

Hi,
This is Mayank Pushkarna and I applied for pan card and it was
despatched on 7th Aug, 2010 and till now it hasn't reached me...So
please kindly check for that my Bill no. is: [protected] and my address
is F-2/S-20, Shubham-3rd, Shalimar Garden, Extn-1, Nr Dayanand Park,
Landmark is Getwell Hospital...
Kindly do the needful as soon as possible...
Thanking You,

With Regards,
Mayank Pushkarna,
+91-[protected]/[protected],
Shahibabad, Ghaziabad,
Uttar Pradesh-201005
Hi,

This is Ram from Hyderabad, I am also experience this problem. Finally i got a contact number of Hyderabad region by calling Mumbai branch office. Here is the contact details of Hyderabad Region.

Contact Person Name: Gouse
Phone Number:[protected]

May be it may helpful for someone. Please make a note that after calling the above number they replied like we will deliver within 2PM today. I will update you all once i received my courier.

With best regards,
Ram

Express IT — Non receipt of dockets (Twice). Courier claims to have delivered the same

The docket sent by King fisher's King Club was claimed to be delivered by the Express IT courier. They claimed it was received by my father, who in fact has expired six years back.

Such a fake company. It is bringing shame to Kingfisher also.
For the last two weeks am behind this people to get my cheque book which was send from HDFC bank chennai.It reached delhi t due to same "time constaints" they hold up and after that simply they updated the tracking system saying I am not available("seems to be funny").today I got a phone call and they telling i was not available bit infact m in home from a week.. They told me they will not deliever it anymore..now there is no response at all.and none of the phone numbers are working at all.
is there anything we can do regarding this?
if time is a constrain why they are working and make others life miserable?
this is the story of my courier.

Helpe me out...

Express IT — Delay of Courier & Odd behaviour

Express IT Courier: The worst of the worst and India's most pathetic courier service ever.

I was supposed to be delivered a PIN for my Bank Card on the 3rd of June but i still haven't been delivered, now its 8th of June. My bank, HSBC, which is a very reputable bank internationally has absolutely bundled on their preferred courier partners, they couldn't have made a worse choice.

1. there is a delay of 8 days on such an important piece of document which my bank promises me delivery of within 4 days of application on their website, I applied on the 1st of June.

2. The custom care number for Express IT [[protected]] is very hard to get through and keeps disconnecting mid-way. I have had to call them up at-least 5 times to have a single conversation. This should ideally be my bank's job.

3. I have been trying to call them yup since las three days and every-time i'm promised and assured that i will receive the courier that very day and that it is lying in their branch. But sadly this has never transpired but still they keep on insisting on the same.

4. The most pathetic is their behavior with their customers as if they just don't care, specially in this day and age of consumer satisfaction. They keep repeating the same thing on the phone that it is a technical fault and it will be delivered today like for ever. Which is not only completely frustrating as customer but also a lie that i have heard now for too many times.

I strongly suggest one and all to beware of these guys and never to deal with them in the future. I will ofcourse write to my bank and insist that they should find a better alternate asap.

Thanks

Express IT — NON RECEIPT OF PAN CARD

I have applied for a PAN Card with Ack. No. [protected], whereas i find in your
status tract that it has been despatched on[protected] thru EXPRESS ID AWB NO. [protected],
but till date i have not received the same.

And today while tracking in Express IT website it has mentioned that ADDRESS IS INCOMPLETE and
it has been returned to Shipper on 29.07.11 i.e after 7 days....................

I tried to call Chennai Customer care but no reply from them, i have been receiving several documents
and letter thru various banks and IT Companies and maganizes throughout the world for the past
7 years to the mentioned address , but why not only from EXPRESS IT...................

Also i have mentioned my Phone numbers already on[protected] to their customer care. Even though
i have not received any call from them regarding my address.........

Without confirming the address over phone atleast , how can they return to the shipper .................

Please help me in this matter....................... or else take any action on the concerned people.............

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