[Resolved]  Ezeego — No Response on Free Ticket

Hi,

I booked a ticket on 29/10/07 and paid online using Ezeego1.com
After receiving the Promo Code when I tried to redeem my free ticket (where I need to pay Taxes only).

The site gave me Invalid code as an error

Even after trying for more that 30-40 times no one has picked up the call & neither they have responded to my emails.

Can any body help me in this issue.

Thanks & Regards
Pratin
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Aug 13, 2020
Complaint marked as Resolved 
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same experience here. I am trying to reach them since last 4 days and cannot reach through email, phone, or blog. Somehow I found their address and landline numbers you would be astonished to know they don't respond there also -

Office : Ezeego One Travel And Tours Private Limited,5A/5B, 3A/3B, Rushabh Chambers,Marol Makwana Road, Off Andheri Kurla Road, Marol, Andheri (East),
Mumbai -400059
Tel :[protected]/[protected] GSM:[protected]
Fax:[protected]

I got this details from website whois records -

Ezeego One Travels and Tours Pvt Ltd
Karthik Venkatraman
1st Floor, Cecil Court, Lansdowne Road
Colaba
Mumbai, Maharashtra
400039, IN
[protected] somebody picked the phone and said this is cox&kings, though this number is listed in http://whois.domaintools.com/ezeego1.com and snapped it.
This probably the first and last time I have booked on ezeego. The lure of getting a heavy discount on ICICI booking tricked me into it. Terrible service. Half the numbers dont work and the rest no one picks. I somehow managed to get hold of this number from someone. Talk to "Bhavya" from Ezeego[protected]. This is the ONLY NUMBER that works. It belongs to Cox and Kings which owns Ezeego. Finally I had to cancel the booking as I had not got a confirmation from the Airline in 18 hours of booking.. which is ridiculous as the ticket was flight was supposed to be less than 10 hours away.
Have booked the free tkt for Mr.Pratin Ashtekar PNR No:5009253
As per telecom with Mr. Chopra the issue has been resolved and the entire refund has been processed to the card holder's account.

Kind Regards,

Ezeego One Team
As per telecom with Mr. Chopra the issue has been resolved and refund has been processed to the card holder's account.

Kind Regards,
Ezeego One team.

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