[Resolved]  Ezeego — Ezeego1 is fraud, worst customer experience!

Hi,

I am manish agrawal and paying the penalty for booking an air ticket through ezeego1.com. I heard cox and kings is behind this site. How can such a efficient travel company do this kind of venture. Thus i suggest everybody to be cautious about cox and kings also.
I had booked an air ticket with reference number ezr[protected] / a from hyderabad to bhubaneswar on 16th december.
Due to some unavoidable reasons i could travel on 21 dec 2007 with this ticket and tried to cancel the same though kingfisher airlines, but they said that as i have crossed the 4 hours deadline, they can't cancel it. They suggested to be a 'no show' and atleast the taxes will be refunded in that case. I confirmed the same with ezeego1 customer care guy (Vaibhav) who told me yes the taxes will be refunded to me in 21 days. I placed a cancellation request on the same day. Since then i have been calling these guys regularly and they keep saying that refund will be done in next 72 hours. But no use. Last somebody named jagdish said it will be done withing 7 days but again nothing happened.

Can somebody suggest me what to do as there customer service is not helping.

Regards,
Manish
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Aug 13, 2020
Complaint marked as Resolved 
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I am still waiting to get any response from Ezeego people. I suppose we should go to consumer court for these kind of companies. I will call them for one last time or talk to my soem lawyer
Totally agree... pathetic handling by the customer service .. the turnaround time of these people is the worst i have ever come across.. hope there is a way of suing them over false promises!!!
Really true. Ezeego is pathetic in refunds. I believe this guy Manish should sue the company as he has all the data and people names with him. Ezeego is really a Fraud company just made to collect money from people without proper service
Yeah I totally agree that getting refund is really a tough task from ezeego. They need to do something abt it. They should take people's complaints seriously and atleast they answer them.
These must be sued. Can someone put this in the 24x7 news channel that the company is a fraud.

How do we register a complain in the consumer forum court that these guys should be out of business.

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