[Resolved] Ezeego One Travels And Tours Pvt. Ltd — Non refund of charges for a failed transaction

[Resolved] Ezeego One Travels And Tours Pvt. Ltd — Non refund of charges for a failed transaction

V Vikas Gupta from Bengaluru, Karnataka

While trying to book an Airline ticket through the company's website, the transaction got failed however the company still charged the amount to the credit card. This has now resulted in amount being charged in the credit card statement. There has been no response from the company for the 3 emails written. False promise of a call back was made when contacted the company representative in call center. Also, company claims the call center lines to be 24/7 wherein they are unavailable for almost all times. The amount is yet to be refunded to me. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Sumit

from Bengaluru, Karnataka

I got somewhat similar problem,
i have booked my flight yesterday today i got mail from them as Jetlite has cancelled the ticket so ur ticket has been cancelled.

i called Jetlite airlines they told me that what ticket they have sent me is fake. there is no PNR as such for Jetlite.

I have mailed a lot and called them but no response yill now.

i havent seen service like this before.

Not responded yet

Regards,
Sumit

M AVES A MULLA

from Mumbai, Maharashtra

EZEEGO ONE TRAVALS — fake transaction

would like 2 inform u that two fake transaction made on my ICICI Bank Credit Card without my knowledge and intervention,

The details are mentioned below

transaction date 28/06/2009
transaction time 07/01 AM
transaction amount Rs.10097, 00
AND
transaction amount Rs, 505.00
transaction 27 jun 2009 for online recharge.
both the transactions are fake and please stop this transactions urgently.
for contact mob [protected]

Nazia Sayeed

from Pune, Maharashtra

Dear Mr. Mulla,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card'. Request you to provide the relevant details of your credit card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank