[Resolved] Ezeego1 — Cancellation Amount
I booked the return ticket BLR - DEL - BLR from Ezeego1.com and they booked only the DEL - BLR ticket but not BLR - DEL.
When i called them they says due to fare difference they can't book the BLR - DEL ticket. Okay then in that case they should simply return my money but no, they are charging me the the Cancellation charges as they says DEL BLR ticket was got booked. What the hell is that?
They shouldn't have booked this ticket too as the onward journey tickets are not got booked.
What's the mistake from my side? They should block the seat when I clicked on payment and if there is any fare difference then should revert back to me to the search page instead of letting me going forward to book the ticket!!!!
ClearTrip, MMT and Yatra are far better then this.. They also offer 50% off on fare difference at those circumstances which are too very rare..
Guys please don't use this website for making the bookings...
Fateh.[protected]@ezeego1.com and hiren.[protected]@ezeego1.com are the guys who couldn't help and also they don't know how to talk. All they know is just to say "Sorry". Pathetic Customer Care!!!
Complaint marked as Resolved
Ezeego1 customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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