Ezeego1.com — Cheating Case

 
9 Reviews
India
 Nivesh Seth
I experienced some nightmares all because of ezeego1.com. I booked and Indian flight IC404 from bangalore to delhi for 19th Sep. 2007. PNR No. IC-RGNFE5 was given to me by the ezeego1.com. But when I reached airport I got shocked to know that the ticket was not booked at all and the PNR No. given to me was fake. Not only this I tried contacting ezeego1 customer care a lot many times but the same thing happens alll the time i,e, a voice recorded message keeps on saying that all our executives are busy, please wait or go to our website. Also, I mailed about this to ezeego1 at [protected]@ezeego1.com but there was no response from there side.. Now that I am frustated with the pathetic service, I am not getting what to do and how to do. Please someone help me out of this. All what's coming to my mind is taking some legal actions against them.

In anticipation of hearing from your side.
Complaint comments  8 Comments     Updated: Share0Tweet0

Comments

There is another cheating case from ezeego1. I booked a ticket for my spouse from Kolkata to Bangalore on 22nd of Oct and date of journey was 27th Oct. To my sheer astonishment the PNR was fake and there was no confirmation on booking or any ticket number. The jetlite people asked for ticket number which was not supplied by ezeego1.com. The call centre lines are always busy and no one can reach the call centre even i[censored] try for 1 hr. Also they dont care to reply the complaint and feedback mails.
Its a sheer case of fraud and I am planning to take some legal action. Please beware of this site.
I also have the similar experince. I booked my flight ticket through ezeego1 for Hyderabad to Delhi on 27th of this month for indigo flight. The reference no is EZR[protected]/A.

After that I tried to reach them on both the numbers that they have provided on the site for last 4 days, but I am unable to get them. I sent more than 10 mails but I haven't receive any reply from them. When I called to Indigo customer care and I came to know that my name is not there in the booking list for that flight (6E 302). When I asked the Indigo people that ezeego1 is booking the ticket on behalf of you so u should have the detail. They simply said that I have information about indigo only I am not responsible for your problem. I think both (ezeego1 and indigo) sharing the amout by cheating the customers.
I am planing to advertize this incident in all the daily newspapers by my own expense.
I booked an Jetlite flight S2431 and S2 372 from bangalore to bhubaneswar and bhubaneswar to Kolkata for 08th Nov07. PNR No. S2-HZQ0L was given to me by the ezeego1.com. But when I checked with Jetlite then they are saying ticket has not been booked, and this PNR has been canceled by Ezeego,Not only this I tried contacting ezeego1 customer care a lot many times but the same thing happens alll the time i,e, a voice recorded message keeps on saying that all our executives are busy, please wait or go to our website. Also, I mailed about this to ezeego1 at [protected]@ezeego1.com but there was no response from there side.. Now that I am frustated with the pathetic service, I am not getting what to do and how to do.
As per telecom with Mr. Seth the issue has been resolved and the refund has been processed to the card holder's account.

Kind Regards,
Ezeego One Team.
As per telecom with Mr. Satyendra kumar Singh the issue has been resolved.

Kind Regards,
Ezeego One Team.
Dear Mr. Singh,

Greetings from Ezeego One.

Sincere apologies for the inconvenience to you.

With respect to your complaint, in case the same has not been resolved already we request you to kindly provide us your contact number and/or email ID so that we can get in touch with you. Please send your details at bina.[protected]@ezeego1.com.


Kind Regards,

Bina Mathew
I have booked ticket through ezeego1 on 14/12/2007 but due to server problem the pnr was not get generated but still ezeego has not settled my money .

'EZEEGO1 NOW BECAME NO1 CHEATING COMPANY BETTER NOT TO BOOK'
Something similar happened to me also. The money was deducted from my bank account and they never got back with the trip id, pnr, mail, sms anything but with a registration website. today when i wanted to print my tkt, thr was none in my account on their website. they also offered to book but only on today's rates and deal of the day which is more than what i paid originally. that too they wud take 15 days to refund the amount and can book the tkt on fone only with a credit card... why will i trust their online system... feel cheated and helpless!!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    28%
    Complaints
    222
    Pending
    9
    Resolved
    60
    phone
    +91 22 6730 9400
    +91 98 6756 5900 (Customer Care)
    +91 22 6196 8888
    location
    Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
    Ezeego1.com - Cheating Case