[Resolved]  Ezone — duplicate bill of mobile

e-zone — Delivery Delay - No proper response

The issue was I have purchased LG Refrigerator & Washing Machine on 19th Oct 2008 in Total Mal @ Mysore Road. and on the day your gentleman had committed with us that he will deliver the goods by 22th itself…

But till now no proper response from no one..

I have bought 2 Onida split AC from E-zone Goregaon Mumbai, I was promised that the delivery will be done in 7 days.

On 7th day I was told we can deliver only one and another will be delivered after 3 to 4 days.

Till today I dont have any idea when they are going to deliver the product.

Very poor customer service from E-Zone, no response, customer need to call e-zone and check what is the status, even after the way e-zone replies back is in customer unfriendly manner.

I had a very bad experience from E-zone.

i purchased a LG washing machine on 2nd november, from e zone koramangala, they ahve taken full cash and have promised delivery on 5th november, on calling them several times almost 7 people there was no response and finally they are telling that it will take another 3 days and are puting the blame on LG.

Horrible store to buy anything... After 3 weeks.. still not delivered my LG washer & Dryer.

Ezone — Faulty Washing Machine

I went to buy a Haier washing machine at E-Zone on August 15, 2009. The display piece was dented from the top. The sales person assured me that he will ship a new piece to me. The machine was delivered three days later (Aug 18, 09). The company person took 3 days to arrive for installation. When he opened the machine, I could recognize that it was the same dented demo piece.

Instead of offering the new piece, the company person repeatedly offered me to repair the dented top, in spite of saying a firm NO for repairs.

This kind of lackadaisical attitude or even worse, forcing consumers to accept damaged piece stinks. My sincere requests to consumers who buy from E-Zone is to check the product on delivery itself. I am going to fight for justice.

[email protected] — non delivery of item

i bought a Morphy richads electric cooker they gave a 7 day delivery guarantee but its been 11 days. order no:[protected].worse no communication from them.

future group Ezone — Non delivery of item

I ordered Canon Ixus 110 IS Camera on 12 June 2010 from Ezone website (ezone.futurebazaar.com) during Ezone zero margin sale and I was Guaranteed delivery within 21 days , however after 3 weeks and much follow up, I was informed that product is unavailable and I was offered replacement model, to which I agreed.
I was told and confirmed (by mail) that replacement model would be delivered latest by 13 July 2010 . However till today (12 July 2010) when no dispatch details was communicated to me , I called customer care executive and I was told that the product has not even been received at their warehouse and therefore there will be further delay before I receive my order.
I am still waiting for my order to be delivered.
After searching the internet , I found out that they have cheated many people in the same way. I hope that legal action be taken against them to make them pay for their wrongdoing.

Very right I have too ordered at the time of margin sale and same commitment is done to me. After long debate what they saying is unbelievable that we cant commit next date it will be available very soon its happened first time and if you want we can revert back your money... ahhhhhhhhhhh this is my first and last deal with them... third class service

Same case with me. Highly unprofessional.

I have placed 2 orders online with ezoneonline.co.in (order numbers [protected] on 21Jul10 and [protected] on 22Jul10). Both the orders ended up in some error and my credit card was charged blocked for the amount.

I have been calling up these people and nobody gives a proper response. Its almost 3 weeks, I have not got my money back.

The ezone online is a big fraudulent group

EZone Bangalore Koramangala — Product Delivery Delay

I have purchase a LED-3D 40inch Samsung TV from Ezone Koromangala on 15/10/2010 and 100% payment made on same day.They have supply the product after 10 days but they have not supply free gift with Tv i.e Blue Ray Player,Title CD & 3D Glass till date (12/11/2010) I have daily contract them but they not responding.
EZone Koromangala Name and Phone no.
[protected]/242
Manager No.[protected]
Mr.Devraj [protected]
Jagdish [protected]
Brijesh Store [protected]
My advance receipt no.[protected] dated 15/10/2010
I have suggested to all of India please dont purchase from EZone store.They are not relaiable,always delay the product.Please do something for me for get the balance product from Ezone.
Thanks
Probir Sarkar

I bought a Samsung Galaxy Tab from Ezone at SoboCentral at Haji Ali in MUmbai on 8th December. I was assured that the blue tooth and the case would be delivered to me by 2 weeks. It is 18th January now, I still have not recieved it. Mr. Kishor Biyani...is this what good service is all about? Sir, your outlets are giving you a bad name. I am tired of calling up. When I call they take doen my name and number and say that all teh senior staff are in a meeting and they will call back later. The call never comes. Alas! Now what shall I do?????

Dear Arun,
This is Priya from Future Group. We have taken a note of your request and have escalated it to the concerned team. They will look into the matter soon and get in touch with you. For further assistance you can write to us at [protected]@futuregroup.in with your reference id 11521.

Regards,
Priya
Future Group Care