Comments
Ford Motors india — delay in ford figo delivery
Dear sir,I pankaj kalpatri have booked a ford figo white colour LXI on 1 st of February 2011
i was promised to get on 17th of march on my daughters birth day,
though my sbi bank is ready to pay the amount of 303000/- to Metro ford dealer hubli.
The dealer executive is not responding properlly, he have made us agree to buy SEA GREY colour
car but now he says the car is not available so u can withdraw the booking amount and go for any other
manufacturer, Though am an TATA Motors Employe am getting an 5% cash discount and accessories
on tata car, i thought of buying your car may be in future u may loose lots of customers like me,
am totally dissatified by your customer care before your car delivery itself.
sorry to say but am been forced to buy any tata car.
Regards
Pankaj Kalpatri
[protected]
pankaj.[protected]@gmail.com
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+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 33 6454 0374 (Corp. Office East)
S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
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During this period i had requested Mr Vivek Modi of SC FORD to try and find me a customer to dispose the vehicle since i had no immediate requirment for the same, but since no sale could be confirmed i called up SC FORD on 10th Oct 2009 to deliver the car to me .
later he calls back and informs me that i have already sold the vehicle at which i was shocked as to how he could do so without my confirmation .
I have telling him that i need the car and he has been telling me thta he has already sold the car to some Mr Santosh of Patni Computers. the vehicle still lies at SC Ford bhiwandi godown .
SC FORD is asking me to pay for the additional discount of Rs 50000.00 thta has been passed to the customer which i do not accept as there was no confirmation .
I have told SC FORD thta if the car is not delivered to me i shall be forced to take action against thier dealership .
Regards,
Rajiv Thadani