[Resolved]  Godrej EON Refrigerator — Sound Problem

Godrej Refrigerator - EON — No demonstration

We purchased theGodrej Refrigerator - EON during the last week of May, 2008. we requested for the demonstration from the company personnel, as on now also, nobody reponded our request. This truly reflect the coustomer care shown by such well branded company. Try to attend our complaint, atleast now.
Sravanthi,
w/o.Murali Krishna,
HMT Nagar,
Hyderabad,
Andhra Pradesh.

We are also facing such like problems. We purchased EON Godrej Refrigerator about 2 years ago but from the very beginning day it started giving problems like; giving sound like an airplane when compressor cuts of, handle started breaking without any mishandling, liner cracked within 6 months. We informed Godrej about these problems but they tried to satisfy us with lame excuses. For sound they said that such a big fridge gives sound like that; for poor quality of handle they said it is due to mishandling and for crack they said that this is not a crack but this is mark which looks like a crack. But they compelled us for taking an AMC @3500/- and impressed us that we should also use Godrej's Stabilizer otherwise if your fridge gets defective, we will not be held responsible for that. It shows that they were aware of the Godrej Refrigerators's common problems as a result they kept us prepared from the very beginning that if this fridge gets defective, then it will be due to our fault, not of Godrej.

As a result we are still using the same defective refrigerator and trying to contact their senior officers who are giving the same lame excuses. Govt. should made strict rules for such a cheating to protect the interests of consumers otherwise every tom, dick and harry will sell his defective and sub-standard product at a higher rate and then will disappear. Thanks. Guruvansh Singh

I bought similar eon from vijay sales it had so much sound on the ist day.I refused to accept it but Godrej and Vijay sales did not help it took me three months to convince them that there is too much sound.I was fooled by them by a sonometer which was not caliberated, vijay sales were just dumb spectators and were simply good at talking but no results.I was over chrged by vijay sales also.the price mentioned on the box was less than what they charged me for another item i bought on the same day.they agreed to refund the excess charge but only when I pointed out.finally i got free replacement of refrigerator but that replacement was of anotherr model a smaller in size than the original one.A QUITE DIFFERENT MODEL NAME THAN ONE MARKED ON THE BILL. but again there is no demo of the replacement as yet.now it is winter what will i do with this refrigerator in winter.
I am very much disappointed.I am sorry to say but vijay sales are not serious sellers selling engineering product with the help of staff who has no knowlege about the product to satisfy the costomer.
As read more comment abot eon i feel it is my mistake to buy from vijay sales and another mistake to buy eon godrej.I have a Godrej frig in my home from around 1970 but it is working very well till now.godrej has lost its image because of fauly eon.they must try to recover the image godrej had in the past.
I feel extremaly disappointed by Vijay Sales and the Godrej for buying this eon.There are lots of other problems which i need time to write and write and write but perhaps of no use because it is tiring to get justice.

Vijay Kumar Sharma
A-5 chander nagar New delhi

Hi,

I am also victim of Godrej EON Refrigerator sound pollution.

I have bought it last two months back. every day i am getting some sounds like suddenly some motor will get shutdowns and sometimes it automaticaly get kicked off. dont know why they made like that.

But, Ultimately, i dont like this product.


Thanks,
Bala.
Chennai.

The same sound problem exists in the new fridge we bought 5 months ago, the company replaced the compressor but still the dirty sound (old diesel car sound) comes from it.

Hey We too have the same Godrej eon. It makes sound like someone is weeping, sometimes it sound like 'aaaahhhhh', different sounds like we sometimes make. Previously the sound was heard only at nights and that made us scary in the beginning and then we realized it's our fride and not any other human being at night. But now the noise can be heard in the day time also. Just googled to find if this is really a defect in this model. Now its time to call the service engineers to fix it pretty soon.

same issue exists with my refrigeratow also ..

I purchased a ggorej eon a month back from Raipur Electronics, Kharagpur W/B.After a week the fridge stopped cooling and some noices started coming out, I called the customer care which is pathetic and of no use, after continous calls the technician visited and said that the compressor is dead, it need to get replace. I said no and called up the customer once again, again no proper answer and after several calls they gave me someone no by the name Puja Singh, He told me that i will get a replacement after continue calls with him, Ultimately the replacement arrived and today the technician came for the installiation, and after he went pathetic and erritating sound started coming, I don't know what to do, thinking of filing a complaint against the company tomorrow, This raipur electronics west Bengal kharagpur r selling fraud products as well as goodrej customer care and also the service is worst more than that, Do not ever buy anything thing from them, They r chors...